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“the price was so cheap on the spg site, they should have just given it to me” 4 of 5 stars
Review of Sheraton Music City Hotel

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Sheraton Music City Hotel
3.5 of 5 Hotel   |   777 McGavock Pike, Nashville, TN 37214   |  
Hotel amenities
Ranked #32 of 151 Hotels in Nashville
Certificate of Excellence 2014
GreenLeadersBronze level
Maryville, Tennessee
Senior Contributor
38 reviews 38 reviews
38 hotel reviews
Reviews in 32 cities Reviews in 32 cities
8 helpful votes 8 helpful votes
“the price was so cheap on the spg site, they should have just given it to me”
4 of 5 stars Reviewed October 1, 2009

I had a last minute business trip to Nashville, and needed to stay near the airport. I got a room for $59. I got my SPG Gold upgrade to a huge room, double bedded, which makes me feel guilty when traveling alone. The parking was free, the room was large, it had a balcony, the Sheraton bed is really comfortable, and the staff was very pleasant. Location was great for the airport and only about 15 minutes from downtown.

Dislikes: Bathroom was dated. Signs to the elevator weren't near my room, and I walked in circles to find it.

This hotel was hosting a wedding and/or reception. I imagine it sees a lot of these events. For business and families, it is great. Don't stay here if you want to be in the center of nightlife.

  • Stayed August 2009, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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988 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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England
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 25, 2009

The hotel was comfortable, clean, and great for the airport, although quite far from the centre of Nashville.

  • Stayed September 2009, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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San Diego, California
1 review
5 of 5 stars Reviewed September 24, 2009

Airport hotels are usually nothing fun to look at it, and generally stay at, if you want it to be affordable. Sheraton Music City is in a class of it's own. Conveniently located just 5 minutes from BNA, it has beautiful grounds and a home-away-from-home resort like feel. The building is a throwback to old Southern mansions, complete with a courtyard area in the center of the hotel. We rented a car and drove to all of the different attractions in Nashville using the Sheraton Music City at home base. True, there's not much around in terms of attractions, but since all of the areas are spread out anyway you need a car either way. The facilities are spacious and stylish, with friendly service. The room was great - very comfortable and clean. We did not dine in, but would not have hesitated if the opportunity arose. I would definitely recommend this hotel. Free WI-FI in the lobby only, but if you are close enough you can connect in-room.

  • Stayed September 2009
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Mass.
Top Contributor
85 reviews 85 reviews
18 hotel reviews
Reviews in 47 cities Reviews in 47 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 23, 2009

I stayed at this hotel because uit was near airport. Very quiet location, a little hard to find. Got a great rate through priceline.com. Room was large, very clean. Big hotel with large lobby area

  • Stayed September 2009, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Norton, Virginia
Top Contributor
63 reviews 63 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed September 15, 2009

Was very nice and clean, but was a little disappointed after seeing the lobby and then subsequently the room. The room was a little outdated and the balcony's view was the roof and a heating unit...really no view at all. The location was nice - on a hill by itself.

  • Stayed August 2009, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Calgary
Top Contributor
55 reviews 55 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 13, 2009

We stayed here 3 nights in August. We have been visiting Nashville twice a year for 5 years and have stayed here 3 or 4 times in the past. The hotel and the grounds are beautiful. The lobby is clean and very spacious. Since Tennessee has gone non-smoking it has been a huge improvement, as the open concept lounge is connected to the lobby and before all you could smell is smoke when you entered.

The rooms are clean and standard with a bathroom, bed, dresser, LCD TV etc. We have always requested the courtyard. The Sheraton needs to replace the beds. We both found them to be uncomfortable and nowhere close to the comfort of the Marriott. The courtyard is the best feature of the hotel IMO. It is a great place to sit and relax, watch the pool, or read. The hotel has an outdoor and indoor pool which are nice. The indoor pool is near the gym and usually has classes for elderly people. It was so nice to sleep with the window open and the sound of the water running in the fountain. The courtyard can be noisy if there are a lot of people in the pool, but not too bad. There is also a gym with various cardio equipment. The free weights and weight machines are in dire need of an upgrade.

The staff is friendly and courteous. We have eaten the breakfast buffet and it was satisfactory. I have yet to eat any other meals or have room service, so I can't comment. The location is close to the major highways, downtown, and Opry. Lots of free parking and a shuttle to the airport; which is very close. The lobby has 3 or 4 computers that are free when you log in with your hotel room number. I will stay here in the future, but please replace the beds.

  • Stayed August 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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tennessee
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 26, 2009

It was me & my husband's second wedding anniversary and we went up to Nashville for one night. The front desk service is the worst. They were not really that friendly when we checked in. On Sunday morning when we went to check out I wanted to use a different credit card from the one I had booked the room with, but the girl kept swiping the card saying it is declining. It was not declining. I ended up paying with my check card but I had overpaid by 80.00. I am having a very hard time getting my money back. The front desk girls had an "I don't care attitude" and was not friendly at all.

  • Stayed August 2009, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Music City Hotel

Address: 777 McGavock Pike, Nashville, TN 37214
Location: United States > Tennessee > Nashville
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Shuttle Bus service Spa Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Nashville
#4 Green Hotel in Nashville
#22 Romantic Hotel in Nashville
#23 Family Hotel in Nashville
#26 Business Hotel in Nashville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Music City Hotel 3.5*
Number of rooms: 410
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Also Known As:
Sheraton Hotel Nashville
Sheraton Nashville
Nashville Sheraton

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