We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Great Place to Stay - Sheraton Music City Hotel

Back to Sheraton Music City Hotel
All 144 Nashville hotels

Sheraton Music City Hotel: Traveler Reviews

3.5 of 5
777 McGavock Pike, Nashville, TN 37214
Hotel amenities
Sheraton Music City Hotel
117 traveler photos
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Expedia.com Travelocity Sheraton.com
and 8 more sites!
73%
Ranked #28 of 144 hotels in Nashville
4.0 of 5 stars 531 Reviews
GreenLeadersBronze level
Most recent review
“Great Place to Stay”
5 of 5 stars Reviewed November 25, 2012
jandbauburn Auburn
Write a Review

531 reviews from our community

    Trip type
Traveler rating
    160
    219
    95
    41
    16
Date Rating
Auburn
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Great Place to Stay”
5 of 5 stars Reviewed November 25, 2012

We stayed for 4 days. The place is very impressive! I didn't know what to expect as some of the reviews were not very good. The staff treated us very well even though we booked through a third party. I asked to be placed on the top floor and also requested a fridge since we were going to be there for awhile. We were upgraded to a junior suite at no extra charge. Our room was fantastic - lots of space and the bed was heavenly. The surroundings are safe - there is even a small jogging path close by. We were close to everything - about 5 miles from the downtown and the Opry Resort and minutes from the freeway. Our room was exceptionally quiet - I am a light sleeper and could not hear any traffic from the road or planes flying overhead. I would not hesitate to stay here again!! We actually looked forward to coming back to our room after running around all day.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask jandbauburn about Sheraton Music City Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jmorrissey, General Manager at Sheraton Music City Hotel, responded to this review
November 27, 2012
I would like to thank the guest for their candid and detailed comments regarding their experience.

We are a great hotel value.

Sincerely,

Jim Morrissey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Morrison, Illinois
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
“Average older hotel property”
3 of 5 stars Reviewed November 25, 2012

Lobby was nice but the rooms need some updating. Room was clean. Noisy...heard people in the halls and on the floor above us. Airport is close and you definitely knew when places were coming and going.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Christan S about Sheraton Music City Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jmorrissey, General Manager at Sheraton Music City Hotel, responded to this review
November 27, 2012
I thank the guest for their candid comments.

The hotel could use a renovation, but as the guest states, we are clean. Our service is what we have control over and this is what we focus on. After all, what we sell is the service experience.

Sincerely,

Jim Morrissey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salt Lake City
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Quick overnight stay”
4 of 5 stars Reviewed November 24, 2012

The hotel shuttle picked us up at the Airport without too much wait.

The Check in at the front desk went smoothly except I thought I had booked a King bed but received a room with two queens.
Since this was a last minute booking and was for only a 7 hour stay, I didn't feel like complaining.
The hotel is pretty remotely located, even the shuttle bus driver said the hotel was located in the middle of nowhere.

The only complaint I have is that the airport shuttle bus was not operating at 0500 when we needed a ride to the airport.
Most airport hotels have a 24 hour shuttle service.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask nielseng about Sheraton Music City Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jmorrissey, General Manager at Sheraton Music City Hotel, responded to this review
November 27, 2012
I wouldn't work at this hotel if it were located in the middle of nowhere!

The hotel is a convention group property with 32,000 sq feet of meeting space. We are situated in a corporate office park. We are not a downtown Nashville hotel.

Shuttle hours of operation are 5a to 11p. I ask the guest to call me to address the 5a shuttle and compensate the inconvenience they experienced.

Sincerely,

Jim Morrissey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
“BUGS!”
2 of 5 stars Reviewed November 18, 2012

This hotel is beautiful when you first pull up, although there is nothing around. It's very out of the way. I can handle that as I'm not afraid to explore, but I cannot handle bugs! Unfortunately, we didn't see them until about 4:30 in the morning. We killed a cockroach, an earwig or something and a spider about the size of a quarter. So disappointed and will definitely not be staying here again.

The beds were doubles but seemed very small for two adults and our view was one of the parking lot.

  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
See 3 more reviews by lookin4fun71 for Nashville
Ask lookin4fun71 about Sheraton Music City Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jmorrissey, General Manager at Sheraton Music City Hotel, responded to this review
November 27, 2012
I thank the guest for their feedback and ask them to contact me regarding their expereince.

Every guestroom at the hotel has a patio or balcony. Unfortunately, and based upon the time of year, there may be activity outside the guestroom that makes its way into the guestroom, if guests do not close the sliding glass door. This not our desire or intent, of course, but this does occur.

The hotel cleanliness is much higher than the Sheraton North America brand average for guestroom and public area cleanliness. There are multiple Trip Advisor reviews that state the hotel is clean.

Again, I ask the guest to contact me regarding their experience to discuss "righting the wrong", so to speak.

Sincerely,

Jim Morrissey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
“Poor location and service”
2 of 5 stars Reviewed November 12, 2012

My team stayed at the Sheraton Music City for a small conference. We found the staff very unhelpful. One member of our party was charged $50 more a night for no reason. They would not change the price when comparing the two prices. One member of the party was put in an 'extra' room with a Murphy bed and no windows. Staff did accommodate a room change after a complaint. The chef misunderstood directions for a product presentation, but quickly fixed it.
The location was close to the airport but about a twenty minute cab ride into city center and other attractions (Gaylord, Grand Ole Oprey).
The restaurant and room service kept odd hours and there was nothing to do within walking distance.
The rooms were clean and the concierge was friendly and helpful.

Room Tip: Do not pick a first floor room
See more room tips
  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
Ask Kathleen P about Sheraton Music City Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jmorrissey, General Manager at Sheraton Music City Hotel, responded to this review
November 27, 2012
I thank the guest for their feedback and candid remarks.

This guest was part of the IFEC group. The Executive Director of IFEC, upon conclusion of the event, stated the convention was their most successful. This was a convention food show that literally had too many chefs in the kitchen, no pun intended. All participants were responsible for ordering their own food.

Group rates are extended for only a certain amount of time. A guest can be part of the group but book a higher rate because the group block sold out. Hence, book your room as soon as possible if you are a group convention attendee!

Every room in the hotel has windows and the hours of the restaurant and room service are 6:30 a.m. to 11 p.m. daily. I am not sure if the guest expected 24 hour food and beverage service but we do offer after hours alternatives through the registration desk and would have made a few calls for pizza delivery, etc.

I ask the guest to contact me regarding any more details they would like to share. We are a guest-centric hotel and I would appreciate the opportunity for a conversation.

Sincerely,

Jim Morrissey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
Sheraton Music City Hotel
Sheraton Music City Hotel
4.0 of 5 stars 531 reviews
Check-in Check-in Check-out Check-out
 
 
Hermitage Hotel
Great value on a similar hotel
Hermitage Hotel  
Nashville, TN
4.5 of 5 stars 682 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Nashville
Trendy
Renaissance Nashville Hotel
Renaissance Nashville Hotel 4.0 of 5 stars 692 reviews
Family-friendly
Gaylord Opryland Resort & Convention Center
Gaylord Opryland Resort & Conven... 4.0 of 5 stars 2,843 reviews
Romantic
Marriott Nashville Airport
Marriott Nashville Airport 4.0 of 5 stars 221 reviews
Luxury
Hilton Nashville Downtown
Hilton Nashville Downtown 4.0 of 5 stars 490 reviews
Show Prices ABS:HotelCheckRates-d98218?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d105443?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d98188?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d122616?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Nashville hotels
Hotel Preston
Hotel Preston 3.5 of 5 stars 572 reviews
Hermitage Hotel
Hermitage Hotel 4.5 of 5 stars 682 reviews
Drury Inn & Suites Nashville Airport
Drury Inn & Suites Nashville Air... 4.5 of 5 stars 417 reviews
Hampton Inn & Suites Nashville @ Opryland
Hampton Inn & Suites Nashville @... 4.5 of 5 stars 330 reviews
Show Prices ABS:HotelCheckRates-d124241?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d111960?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d223676?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1164122?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 144 hotels in Nashville, ranked by popularity

Been to Sheraton Music City Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Sheraton Music City Hotel

Also Known As:
Sheraton Hotel Nashville
Sheraton Nashville
Nashville Sheraton
Address: 777 McGavock Pike, Nashville, TN 37214
Region: United States > Tennessee > Nashville
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Onsen Hotels in Nashville
#20 Family Hotels in Nashville
#34 Business Hotels in Nashville
Price Range: $$
Hotel Class:3.5 star (3.5*)
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Starwood, Booking.com, Hotels.com, Priceline, Venere, Cheap Tickets, Agoda, HotelsClick and Tingo so you can book your Sheraton Music City Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Sheraton Music City Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing

Related hotels...

Browse nearby

Hotels (144) | Restaurants (1430) | Things to Do (236)
Sheraton Music City Hotel
777 McGavock Pike
Nashville, TN 37214
Get Directions
What's Nearby:
Click map pins for more information.
Sponsor:
Call now to book: 1-800-45-HOTEL from hotels.com

Explore Nashville

Free Guide to Nashville
Get your guide to the top local hotels, restaurants and things to do
Have a cup of coffee here Bathroom Nice Courtyard Pool Area in the morning
Sheraton Music City Hotel Photos (117 traveler photos)

More Reviews of this Hotel

  • "They Recycle"
    3 of 5 stars
    Typical large conference hotel. Pretty large rooms, and everything on the...
  • "Weekend Getaway"
    4 of 5 stars
    First of all, this hotel is gorgeous inside and out. The customer service...
  • "Great family hotel"
    3 of 5 stars
    The grounds of the hotel are beautiful - you feel like you're driving up...
  • "Average"
    3 of 5 stars
    My stay here was just OK. It definitely was not anything fantastic. In my...
  • "A Faded Lady"
    3 of 5 stars
    Our recent stay at the Sheraton Music City Hotel was our second. We...
  • "Very nice"
    4 of 5 stars
    Booked through Hotwire for discounted fee. Probably would not pay full...
  • ""Executive Level""
    3 of 5 stars
    We recently stayed at this hotel for a function. I booked and paid for...
  • "Nice Overnight Stay"
    4 of 5 stars
    I needed to have a quick stay at this hotel because I was attending a...
  • "Overall, very pleased"
    4 of 5 stars
    My mother, stepfather, 5 year old niece, and I recently met in Nashville...
  • "Great experience, really nice hotel!"
    5 of 5 stars
    This is a really,really nice hotel. It's closer to the airport than...

Hotels around Nashville

Explore the world
Hotels
Travel Destinations
Sightseeing
Sheraton Music City Hotel
Enter dates & see best prices*
Check-in Check-in Check-out Check-out
Show Prices