My team stayed at the Sheraton Music City for a small conference. We found the staff very unhelpful. One member of our party was charged $50 more a night for no reason. They would not change the price when comparing the two prices. One member of the party was put in an 'extra' room with a Murphy bed and no windows. Staff did accommodate a room change after a complaint. The chef misunderstood directions for a product presentation, but quickly fixed it.
The location was close to the airport but about a twenty minute cab ride into city center and other attractions (Gaylord, Grand Ole Oprey).
The restaurant and room service kept odd hours and there was nothing to do within walking distance.
The rooms were clean and the concierge was friendly and helpful.

Wonderful place to stay off the beaten path but still close to everything. Centrally located, beautiful rooms, lobby, surroundings. The staff was great, giving tips for transportation and sightseeing. Great breakfast!

The rooms were clean. I liked the HD TV's. The woman at the front desk (her last name was Stotts I think) was very nice.

However, the beds were small. The walls must be thin because you could hear every peep around. I was hoping we could get an early check-in but couldn't. I wish it was closer to the city though.

Overall it was decent.

This hotel is exceptionally clean. The room was spotless. I did see a room service tray in the hall for over 6 hours. I attended a conference and usually the food is the same rubber chicken, but here they had quite a selection and the food was good. The gym was also very clean and had great equipment. I was disappointed that the whirlpool was not available for use during my stay, it was drained. Great shuttle service to and from the airport.