We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good customer service and location in Nashville” 4 of 5 stars
Review of DoubleTree by Hilton Nashville-Downtown

Save Saved
You added DoubleTree by Hilton Nashville-Downtown to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 12 more sites!
DoubleTree by Hilton Nashville-Downtown
3.5 of 5 Hotel   |   315 4th Avenue North, Nashville, TN 37219-1693   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Book and Save up to 20%
Ranked #37 of 150 Hotels in Nashville
Indianapolis, IN
Top Contributor
56 reviews 56 reviews
29 hotel reviews
Reviews in 36 cities Reviews in 36 cities
32 helpful votes 32 helpful votes
“Good customer service and location in Nashville”
4 of 5 stars Reviewed June 2, 2014

Besides not receiving the famous chocolate chip cookies at check-in (they were out), the staff was extremely helpful during our one night stay. They led us in the right direction when we headed out on the town and assisted with parking issues.

The location of the hotel was great as it was not right on Broadway but within perfect walking distance.

The rooms were average and it fit anything we could possibly need in a one night stay in Nashville.

  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve B, General Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review, June 6, 2014
Thank you for your kind comments regarding your recent stay in Nashville. We appreciate you taking the time to give our hotel such a great review. We look forward to seeing you in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

974 reviews from our community

Traveler rating
    328
    334
    181
    84
    47
See reviews for
130
269
31
285
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Jeffersonville, IN, United States
1 review
4 of 5 stars Reviewed June 2, 2014

Great hotel to stay at in downtown Nashville. We were able to purchase a packing that included parking and breakfast for two making the price lower than any other hotel in the area. The rooms were clean and I was surprised by hope big they were. The staff was extremely friendly, also. The location was fantastic - although if one plans on partying on Broadway, they might have a hard time back to the hotel if inebriated.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve B, General Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review, June 6, 2014
Thanks for a great review! Our team is dedicated to offering the very best in customer service. We look forward to seeing you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 2, 2014

This is a great hotel, from driving up to checking in the staff could not have been more helpful.they were quick to suggest location around the city to eat and also have a beverage and listen to some country music from some local bands. The location is just so convenient to the downtown entertainment places. A good place to start which is about 5 blocks away is the corner of 5th and Broadway then head towards to river. The shuttle that the hotel has available is also handy for getting to various places if you do not feel like walking.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve B, General Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review, June 6, 2014
Thank you for your nice comments regarding your stay in Nashville. We do have a great location and our guest love our entertainment in the lounge. We look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Holden, United States
1 review
4 of 5 stars Reviewed June 2, 2014

Hearing a Jack hammer in the morning was a little tough. But hotel staff very friendly, and it was clean. Also it would be better if their was an airport shuttle. The room coffee was also good. but a frig wouldbe helpful.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve B, General Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review, June 6, 2014
Thanks you for taking the time to review our hotel. I apologize for the jack hammer as the city had scheduled to do the front side walk of the hotel and our slowest time to complete the work was Memorial Day week. Microwaves and refrigerators are scheduled for the next renovation. We look forward to seeing you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, United States
1 review
4 of 5 stars Reviewed June 2, 2014

very nice hotel. room was very clean and quiet. service was friendly and accommodating. it's bit of a walk from the convention center, but the hotel offers a free shuttle. very convenient to state capitol and state offices. only problem was at check-out. asked for airport shuttle and they scheduled it for me. they told me to wait around corner because of construction. no shuttle. called front desk who said shuttle was running late but I was in right spot. checked with valets who weren't sure where to stand, but told me to listen to front desk. 15 minutes later the shuttle, which I later realized had been parked on a different block, passed me by. I made my flight, but it cost me $15 more for a taxi.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve B, General Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review, June 6, 2014
Thank you for your kind comments regarding your recent stay in Nashville. We appreciate you taking the time to give our hotel such a positive review. In regards to the shuttle, it sometimes gets very busy and does run late. I apologize that were late to pick you up. We look forward to seeing you in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doubletree Nashville Downtown, United States
1 review
4 of 5 stars Reviewed June 2, 2014

Hotel was clean, restaurant breakfast and dinner food was very good, service was friendly and prompt. I would stay there again. A short 4 block walk to Broadway, with lots of live music and restaurants even closer. 6 blocks from Music City Center. Valet parking was quick and courteous.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve B, General Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review, June 6, 2014
Thank you for your kind comments regarding your recent stay in Nashville. We appreciate you taking the time to give our hotel such a positive review. We look forward to seeing you in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fredericksburg, TX, United States
1 review
4 of 5 stars Reviewed June 1, 2014

The hotel is very well located in the downtown area. Close to Broadway but far enough away so you can get away. We were very impressed with the staff. They were very friendly and helpful. We will definately stay there again when we are in Nashville.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve B, General Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review, June 6, 2014
Thank you for your nice comments regarding your stay in Nashville. We do have a great location and our guest love our entertainment in the lounge. We look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to DoubleTree by Hilton Nashville-Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree by Hilton Nashville-Downtown

Address: 315 4th Avenue North, Nashville, TN 37219-1693
Phone Number:
Location: United States > Tennessee > Nashville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Business Hotel in Nashville
#33 Romantic Hotel in Nashville
#35 Family Hotel in Nashville
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — DoubleTree by Hilton Nashville-Downtown 3.5*
Number of rooms: 337
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Cheap Tickets, Tingo, Priceline, Travelocity, Reservation Counter, getaroom.com, Odigeo, TripOnline SA, Venere and Otel so you can book your DoubleTree by Hilton Nashville-Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Nashville-Downtown Hotel Nashville
Doubletree Nashville
Nashville Doubletree

Owners: What's your side of the story?

If you own or manage DoubleTree by Hilton Nashville-Downtown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.