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“Double Tree” 5 of 5 stars
Review of DoubleTree by Hilton Nashville-Downtown

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DoubleTree by Hilton Nashville-Downtown
3.5 of 5 Hotel   |   315 4th Avenue North, Nashville, TN 37219-1693   |  
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Ranked #41 of 149 Hotels in Nashville
Nashville, United States
1 review
1 helpful vote 1 helpful vote
“Double Tree”
5 of 5 stars Reviewed December 26, 2013

Very nice hotel, conveniently located and within walking distance of several area attractions. The hotel is beautiful and the continental breakfast was really good. It was well presented and have several good food choices. The staff were very helpful also and made sure we always had a full cup of coffee and juice. The hotel staff were all very kind and helpful. It was a bit pricy but there again we stayed during the Christmas season and it was a downtown hotel so I did expect that. I would definitely stay there again.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summer W, Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review, December 31, 2013
Thank you for taking the time to write a review of your recent visit. We appreciate your kind words and I will certainly pass them along to everyone on the team. Exceeding our guests expectations is our number one goal! We look forward to being your home away from home when your travels bring you to Nashville.
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1,091 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
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English first
Oxford, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 19, 2013

This is an excellent hotel. It is in a great location and is extremely comfortable. However, what impressed us most when we stayed there in October was the friendly and very helpful staff. When we had problems with the car we had hired at Nashville airport, the concierge, Jeonnay, and the receptionists couldn't have been more helpful. They made phone calls, and devoted time and effort to sorting out the problem. They also helped by recommending excellent restaurants and places to visit. In addition, the car valets were extremely helpful, cheerful and efficient. The Double Tree Hotel stands out as the best hotel of our entire trip in the U.S. We would most definitely recommend it, and intend to return.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summer W, Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review, December 23, 2013
Thank you so much for taking the time to write a review of your recent visit. Top-notch service is our number one priority Our team strives to make every guest feel like a part of the family and that they look forward to visiting with us again. Jeonnay is certainly a wonderful part of our team, as are each and every valet member! Please know that your praises will be passed along for everyone on the team to share. We look forward to visiting with you again when your travels bring you back to Nashville!
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Silver Spring, Maryland
Top Contributor
110 reviews 110 reviews
22 hotel reviews
Reviews in 45 cities Reviews in 45 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed December 18, 2013

I stayed at the DoubleTree for one night while traveling on business in Nashville. The hotel is beautiful and in a great downtown location. The valets were fantastic - definitely a great first impression for the hotel. My room was comfortable and clean and the bed was comfortable, although there was nothing particularly memorable about the room.

The hotel has a restaurant/lounge - they made pretty good drinks and dinner was good, but a bit overpriced. There is a buffet restaurant for breakfast with made to order eggs and several hot dishes and continental options (a good selection of food, and the omelets were very well made).

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summer W, Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review, December 23, 2013
Thank you for taking the time to write a review of your recent visit. We appreciate your kind words and I will certainly pass them along to everyone on the team. Exceeding our guests expectations is our number one goal! We look forward to being your home away from home when your travels bring you back to Nashville and hope that you can spend more time with us!
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Scottsburg, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 18, 2013

The stay overall was great. Breakfast was cold, but I didn't make it down until just before closing it up. The maid did not adhere to the do not disturb sign and made me get out of bed to answer the door. she said not everyone remembers they put the sign on the door, which I find hard to believe because it falls off everytime you open the door and you must replace the sign. This is my only ligitimate complaint.

  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summer W, Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review, December 23, 2013
Thank you for writing a review about your recent stay at our hotel. We are very sorry you were distubed by our housekeeping team. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon so we may better demonstrate our commitment to your satisfaction.
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Knoxville, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 17, 2013

The friendly staff and great atmosphere make for an excellent stay. Love the breakfast! Came in for business but am already planning a get-a-way with my wife to stay at the Doubletree again. Love the access to great restaraunts and outstanding entertainment.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summer W, Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review, December 23, 2013
Thank you so much for taking the time to write a review of your recent visit. Top-notch service is our number one priority Our team strives to make every guest feel like a part of the family and that they look forward to visiting with us again. We are excited to host you and your wife for many future trips to Nashville!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
knoxville, tn
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 14, 2013

Once again I had business is downtown Nashville so I decided to stay at this hotel. As usual, the staff went out of their way to be extremely helpful. The room was clean and stocked with many amenities. I always prefer to stay at this hotel whenever I'm in Nashville.

Room Tip: Corner suties are large.
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  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summer W, Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review, December 17, 2013
Thank you again for taking the time to write a review of your recent visit. We enjoy spending time with our long term guests. Each one becomes a member of our Doubletree by Hilton family and we are appreciative of your choice to continue to visit with us! Quality service and a great atmosphere is our number one goal! We look forward to visiting with you again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed December 13, 2013

I stayed at the Doubletree for a Convention. The facilities were excellent, meeting rooms were a little cold but otherwise great. Rooms were clean and fresh and the staff was efficient. It's close to Broadway, certainly within walking distance but they also have a shuttle that will take you there.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summer W, Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review, December 17, 2013
Thank you for taking the time to write a review of your recent visit. We appreciate your kind words and I will certainly pass them along to everyone on the team. Exceeding our guests expectations is our number one goal! We look forward to being your home away from home when your travels bring you to Nashville.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Nashville-Downtown

Address: 315 4th Avenue North, Nashville, TN 37219-1693
Phone Number:
Location: United States > Tennessee > Nashville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Business Hotel in Nashville
#36 Romantic Hotel in Nashville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Nashville-Downtown 3.5*
Number of rooms: 337
Reservation Options:
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Also Known As:
Doubletree By Hilton Nashville-Downtown Hotel Nashville
Doubletree Nashville
Nashville Doubletree

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