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“Dirty!” 2 of 5 stars
Review of Comfort Inn Nashville / Opryland Area

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Comfort Inn Nashville / Opryland Area
2.0 of 5 Hotel   |   2516 Music Valley Dr., Nashville, TN 37214   |  
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Ranked #87 of 149 Hotels in Nashville
Grosse Pointe Woods, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Dirty!”
2 of 5 stars Reviewed June 20, 2014

I stayed here for the past 3 nights to try and save a little money while attending a conference at the Gaylord Opryland Hotel. I am an avid traveler and, while I don't have the money to stay in 5-star, I am usually able to find a decent hotel for a good deal. I can confidently say that this is the dirtiest hotel I have ever stayed in. I have blonde hair, my husband is bald, and there was dark hair everywhere. Clumps of dark hair under the sink, in the shower, all over the hair dryer. I unfolded a "clean" towel to find a long dark hair stuck in it. There was a long line of thick mold coating the shower. Our room was "cleaned" and not a single dark hair was touched so they must not have cleaned the bathroom. My feet stuck to the carpet, the entire hotel smelled bad. I told the woman at the front desk and she looked at me like I was crazy. I appreciate a good deal and wasn't expecting luxury, or even modern decor, but this hotel was just dirty.

  • Stayed June 2014
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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137 reviews from our community

Traveler rating
    23
    35
    38
    21
    20
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37
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Any
English first
Top Contributor
51 reviews 51 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed June 15, 2014

Stayed overnight for a girls shopping trip. Not bad. Could use a deep clean and some updating. Good beds. The front desk staff were very polite. Didn't try the breakfast or the swimming pool. The door to room would get get stuck, so you had to use some muscle to get it open. Air had to be turned all the way down to 60 to cool the room. We were in the first room, so we heard a lot of the other guests coming and going. Unfortunately, others aren't as courteous of others sleeping, but that's not the hotel's fault. So, overall ok. Nothing that made it unbearable to stay there. Would stay again, although would ask for a different room.

Stayed June 2014
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Tonawanda, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 3, 2014

We arrived late Wednesday night in Nashville, after a long 12 hour drive outside
Buffalo NY. We did not have a reseravation. We followed the sign to the window...
we knocked...and to our delight was a lovely young women to let us in. She introduced
herself as "Misty". Misty was cordial, friendly and appropriately dressed. Her welcoming
was pleasing to our situation. She accomedated us with a warm southern voice and
a happy spirit. We received more than we could have expected at that hour of the night.

Our room was cozy and comfortable. I would recommed this hotel chain to my friends and family without a second thought!
Thank you for exceeding our expections.

Sincerlely,
Patrick Wheeler & Kimberley Fenzel
Buffalo NY

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terre Haute
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed May 28, 2014

We checked in fairly late on Friday night. The first hint that this hotel had problems was the "musty" smell of the room and the fact that there was a used bottle of nose drops in the dresser drawer. The next day we left for the day at about 9 am and came back at 7 pm - our room had not been cleaned. We called the front desk and the guy manning it was the only one there so he brought us clean towels. We were lucky the people we were traveling with returned to their room to find that while the beds had been made and the towels replaced, whoever had cleaned their room had spit chewed up nuts into their sink and ice bucket! GROSS!!!

They were moved to another room and given a $20 discount for their "trouble." We were given a coupon for 1,000 bonus points because there was no manager to speak with when we checked out. A week later, when my husband was finally able to get through to them, they did refund 1 of our 2 nights points we had used to book it. Still not a fan - won't stay there again unless all the other hotels in the area are completely booked.

One bright spot- the man working in the breakfast area the next morning was incredible. He was very attentive to the guests.

  • Stayed May 2014, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Thomas, Kentucky
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed May 20, 2014

I was surprised by the hotel staff. I had read reviews on Trip Advisor stating how helpful and friendly the front desk staff was. When we got there, the person who checked us in didn't smile or even look at me. Any questions were short answers and basically and yes or no. Rooms need some updating. Beds were very comfortable though. Breakfast was good but when we got there everything was running out and they weren't replacing it. It closed at 10:30 and we got there at 9:45 so I think they should have replaced the items that were running out. Internet came and went. Location was great and there is a shuttle which will take you downtown which is $10 per person roundtrip. That was definitely worth it. Made going downtown stress free.

  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakland City, Indiana
Top Contributor
56 reviews 56 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed April 12, 2014

Checked in around 3:00 on Thursday afternoon. Check in was fast and easy. The front desk staff was very friendly and told me everything I needed to know. The room was clean. We had a King bed room. There was a flat screen t.v. with several cable channels. There were snack and drink machines on our floor with the ice machine. It was very quiet there at night. The breakfast was the usual fare. Good coffee. They did have boiled eggs which I liked. They also had wheat bread for toast which some hotels do not. The parking lot was well lit with spaces convenient to the door close to the elevator. This is a really convenient location. Close to Opry Mills Mall and the Opry House. Several places to eat right in this area. Cracker Barrel, an older retro McDonalds, etc. Would definitely stay here again for the price.

Room Tip: The Breakfast is served on the second floor. That is where our room was and that made it very conven...
See more room tips
  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 9, 2014 via mobile

This is probably the dirtiest hotel I have ever stayed in. Sink/vanity was filthy. Used soap left in shower. Comforter and two of the pillows had stains. Would have left, but it was very late when we checked in. It's really too bad, the place had nice furnishings and would have been a nice place to stay but it was just nasty.

Stayed April 2014, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Nashville / Opryland Area

Address: 2516 Music Valley Dr., Nashville, TN 37214
Phone Number:
Location: United States > Tennessee > Nashville
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #87 of 149 Hotels in Nashville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Nashville / Opryland Area 2*
Number of rooms: 121
Reservation Options:
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Also Known As:
Comfort Inn Nashville / Opryland Area Hotel Nashville
Comfort Inn Opryland Area
Nashville Comfort Inn

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