The hotel itself is a little tired but well worth the price paid. What stands out here is the high level of service provided by its employees from Lisa at the front desk to the maids and maintenance staff. Marriott should use this hotel as a model for its customer service training ... outstanding! The hotel is a little more than walking distance to downtown but the free hotel shuttle will get you there in minutes! We would definitely stay here again.
- Official Description (provided by the hotel):
- Newly Renovated Rooms/Lobby/Hotel ... more less
- Reservation Options:
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- Also Known As:
- Courtyard By Marriott Nashville Vanderbilt/West End Hotel Nashville
- Courtyard Nashville Vanderbilt
- Nashville Marriott
- Nashville Courtyard