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“Great hotel. Excellent Customer Service” 4 of 5 stars
Review of Sleep Inn Nashville Airport

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Sleep Inn Nashville Airport
2.0 of 5 Hotel   |   3437 Percy Priest Drive, Nashville, TN 37214   |  
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Ranked #55 of 149 Hotels in Nashville
Toronto
Senior Contributor
37 reviews 37 reviews
31 hotel reviews
Reviews in 31 cities Reviews in 31 cities
25 helpful votes 25 helpful votes
“Great hotel. Excellent Customer Service”
4 of 5 stars Reviewed April 26, 2013

Made for a good night's stay. The hotel is conveniently close to the interstate and is perfect for travellers passing through. What made this hotel was the customer service. The front desk staff were pleasant to deal with and the staff member who was attending to the breakfast area went out of his way to get us what we wanted and to replenish the food. We would come back again based on that alone. The hotel was reasonably priced so we got good value for our money.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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181 reviews from our community

Traveler rating
    54
    67
    40
    10
    10
See reviews for
41
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Tennessee
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed April 5, 2013

I chose to stay here after the Comfort Suites next door that I usually stay in was booked full. Upon arrival check in was easy and fast. The room was average for the price. The only thing wrong in the room was the sliding bathroom door's lock was broken off completely, so you could see into the bathroom through the hole where the lock goes. After checking in, the front desk worker called up to the room to see if everything was ok, and this was the first time I've ever had that happen so I thought it was a nice gesture. I didn't complain about the lock, because it wasn't that big of a deal for me personally, but for some, it could be I'm sure. When I returned to the hotel after my event it was around midnight I guess and there were NO parking spaces left on the premise. A couple of cars had parked over the lines, taking up extra spaces and then a van with an attached trailer had parked horizontally taking up 6 spaces (I counted). When I went to the front desk, the guy told me he guessed I'd have to park at the Country Inn and Suites (which is 2 hotels away). Uhm, no thanks. I chose to park next door at the Comfort Suites, which was still a walk and COULD be uncomfortable for a single, young lady in the middle of the night alone. Overall my stay was fine, but I don't appreciate having no where to park when I return to the room I paid for.

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traverse City, Michigan
1 review
2 of 5 stars Reviewed March 17, 2013

This hotel had a strange smell in the hallways and room I had stayed in. It was almost musty or moldy or something. It looked like the lobby and hallway area had been redone. It looked quite nice. It's a wonder to me why they wouldn't have started with the rooms as the bed felt much too used, shower door was rickety and there was rust building up on the toilet paper holders. The staff was friendly and I enjoyed my stay in Nashville, though I do not believe I will stay here again. At least until they update the rooms.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wood River, Illinois, United States
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed March 11, 2013

Sleep Inn has been my go-to chain when I'm out of town and need a place to crash. I've always found them to be attractive, clean, and budget friendly. With that in mind I booked the Airport Sleep Inn during a quick overnight in Nashville.

The price was right, but the property did not match past experiences with Sleep Inn. The building and furnishings were pretty dated. The hallway had a stale odor. Surfaces were worn. A metal plumbing access door in my bathroom was covered with rust.

More problematic was that the bathroom was little more than a closet with a shower door that did not shut, allowing water to cover the floor. Speaking of the shower, in the morning at about nine o' clock a maid walked on me as I was toweling off in the room.

My bad experience at this location isn't enough to steer me away from using the chain in the future, but next time i'm in Nashville, I'll look elsewhere.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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heyalpesh, General Manager at Sleep Inn Nashville Airport, responded to this review, March 13, 2013
I really appreciate your time and valuable review for our hotel. It’s encouraging our staff to meet our guest’s needs. I will follow up with the issues you had at our hotel and make sure it's been taken care for our future guests. Thank you for your Loyalty with Sleep Inns.
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Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 11, 2013

Worth every penny. Travel to this area quite often and this has been a nice comfortable hotel to relax in at the end of the day. Breakfast is great, the rooms are clean, the beds arecomfortable and cozy. Front desk was awesome. What more can I saw. Just awesome!

  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
heyalpesh, General Manager at Sleep Inn Nashville Airport, responded to this review, March 13, 2013
Thank you for your awesome review, we look forward to server your future needs again and again. Just for your info. we do have now New 24 Hour Coffee Bar at Lobby.
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Columbus, OH
Top Contributor
50 reviews 50 reviews
37 hotel reviews
Reviews in 36 cities Reviews in 36 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed March 4, 2013

We stayed two nights March 2013. Excellent value for those looking for budget accommodations. Our room was clean, free of strange smells, comfortable bed, all the usual amenities, good breakfast, friendly service from the front desk and housekeeping staff. My picky spouse was quite satisfied, especially considering the rate we paid. I would not hesitate to stay again.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
heyalpesh, General Manager at Sleep Inn Nashville Airport, responded to this review, March 6, 2013
I really appreciate for your business and time to write this “Excellent Value” review for our Hotel. We will look forward to serve you in a future. Thanks you and God Bless America!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tinley Park, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 1, 2013

We read all the positive reviews, so decided to stay here on our way back from Florida. The staff was very friendly. Upon check in there were fresh baked chocolate cookies to welcome us. Our room was clean and comfortable, The hot breakfast was a great plus as was the reasonable price for our overnight stay. We will definitely stop here again!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
heyalpesh, General Manager at Sleep Inn Nashville Airport, responded to this review, March 6, 2013
First of all I would like to thank you for read all our hotel Reviews and I found you really like all our positive review and helped you to make decision to stay with us. I’m hoping we not let anyone get disappointed with our service in future. I really appreciate your business and time to write this review for us….Thank you.
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Additional Information about Sleep Inn Nashville Airport

Address: 3437 Percy Priest Drive, Nashville, TN 37214
Phone Number:
Location: United States > Tennessee > Nashville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Nashville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn Nashville Airport 2*
Number of rooms: 59
Official Description (provided by the hotel):
The Sleep Inn Nashville Airport 3 story interior corridor Design to Dream Hotel conveniently located on I-40, Stewart’s Ferry Pike Exit-219, is just the place you want to stay. We are located just three miles from the Nashville Int'l Airport and 10 minute to downtown and all major attractions. ... more   less 
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Also Known As:
Sleep Inn Nashville Airport Hotel Nashville
Nashville Sleep Inn

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