I booked this hotel online. Afterward, I read some reviews that gave me pause whether I had done the right thing or not. I travel frequently and have stayed in modest to ultra-luxury properties all across the U.S. so I know firsthand whether a hotel is up to snuff or not.
After arriving and checking in, I soon saw that this hotel is an excellent overall value and I would highly recommend it. The 10 story open atrium gives an airy and soaring feel. The lush plants surrounding the lobby waterfall and meandering brook are lovely. The lobby is appealing with various seating areas connected by bridges over the stream. There is a cocktail lounge area with flat panel TV and a full service restaurant next to it.
The hotel staff and management are extremely friendly, courteous, helpful and seem genuinely interested in ensuring your happiness at their hotel.
The rooms are expansive, like an apartment. A large living area with a dining table, wet bar, microwave, refrigerator, coffee maker and 32" flat panel TV is separated from the bedroom area by an actual door that can be closed to separate the two large rooms. The bedroom area has a desk, large chest of drawers, seating area, king bed that was extremely comfortable with comfortable down pillows, and another 32" flat panel TV. A separate closet for clothes is in the room. The bath is plenty big with granite counters and top-of-the-line toiletries (Evelyn & Crabtree of London).
There is a Manager's Reception from 5:30-7:30pm every day in the lobby. I've never seen this in another hotel but this Embassy Suites offers unlimited cocktails, beer and wine with light nibbles during the Reception. A performer by the name of Dan provides live entertainment during the Reception and is excellent. The crowd responds to his varied repertoire of songs and he takes requests from people. Great performer! And great Happy Hour offering!
The hotel also provides the best free breakfast I have seen in any hotel across the country. Made-to-order omelettes are prepared in front of you with a variety of ingredient offerings. Just about anything you can imagine is available - potatoes, bacon, sausage, biscuits and gravy, grits, scrambled eggs, toast, English muffins, pastries, cereals, fresh fruit, yogurts, and on and on. All very good quality, fresh and hot. Excellent coffee, juices, and milk provided.
And everything in the breakfast is unlimited and included with your room rate! Evidently the breakfast is from 6:30 to 9:30 during the week and 7:00 to 10:00 on the weekend. I checked in Saturday evening and was told it would start at 6:30am Sunday morning .... went down at 6:30am and was told by the kitchen staff that it starts at 7:00am on the weekends. Not a big deal.
The negatives are relatively minor - the soaring atrium looks a little dated. The furniture in the rooms is not brand new but was in good condition and looked very presentable and was very functional. The only real drawback in the room was the carpet did have some stains on it and could have used a thorough steam cleaning. If the carpet were spotless the room would "look" better.
I rated this hotel as an excellent overall value. The many positives far outweigh the very few negatives. I greatly recommend this hotel.
- Official Description (provided by the hotel):
- Welcome to the Embassy Suites Nashville - Airport hotel, renovated in July 2013 and located five minutes from Nashville International Airport (BNA) and 7 miles from downtown Nashville. Ride our complimentary shuttle to and from the airport, relax in the light, open atrium and unwind with complimentary snacks and beverages at the nightly Evening Reception*. For a comfortable stay, select our two-room suites that feature new beds and decor, and bathrooms with new tile and granite. Start the day with our free cooked-to-order breakfast in our atrium and choose from delicious items such as eggs, signature custom omelets, pancakes, cereal, fruit and pastries. Savor inspired dishes at TEN Bar & Grille. Stay productive in the 24-hour Embassy BusinessLink™ Business Center, and keep fit when you travel with complimentary access to our expansive Embassy Suites Fitness Center and heated indoor pool. Appreciate our proximity to all that ‘Music City’ has to offer! Our hotel is ideal for business or leisure travel. Take advantage of the convenient location that offers easy access to Nashville attractions such as the Grand Ole Opry, Opry Mills Mall, the new Music City Center, and Bridgestone Arena. * Service of alcohol subject to state and local laws. Must be of legal drinking age. ... more less
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- Also Known As:
- Embassy Suites Hotel Nashville
- Embassy Suites Nashville
- Nashville Embassy Suites