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“Nice Hotel, avoid guest services” 4 of 5 stars
Review of Wyndham Nashville

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Wyndham Nashville
3.5 of 5 Condominium   |   2415 McGavock Pike, Nashville, TN 37214   |  
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GreenLeadersSilver level
Derry, New Hampshire
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Nice Hotel, avoid guest services”
4 of 5 stars Reviewed August 25, 2014

My wife and I were travelling for our 10 year wedding anniversary and staying at Wyndham. We arrived at check-in time to a swarm of people very aggravated that their rooms were not ready. They informed us our room was not ready, which was a bit irritating since we drove 8 plus hours to get there. They sent us over to guest services where they tried to send us to a Welcome party (we refused), an owners updated breakfast(we refused) and a concierge service check-in the following morning (which we refused). The young lady was not very happy on our refusal and told me "good luck finding your way around". We took it in stride and decided to go to the grocery store while waiting for our room and would check back in afterwards. Having been an owner for the last 8 years we knew they would try a sales pitch and it was more surprising how angry they got at someone saying "No". Once we got our key, we check into our room for some relaxation, except for the immediate phone call from guest services about dropping off a souvenir packet. We let them know that we were not interested and for this remark was hung up on. This did not bother us as we did not buy Wyndham to socialize with guest services but to use it as a getaway.

Outside of Guest Services, the room was very comfortable with air conditioning. Great ground level room with a king bed, full kitchen and a washer/dryer. Great location for a show at the Grande Ole Opry. $10 per person fee for a shuttle to downtown. If you can deal with pushy Sales people, it is a great place to stay and enjoy Music City for all it has to offer.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa H, Manager at Wyndham Nashville, responded to this review, September 6, 2014
Thank you for taking the time to write a review of our resort. We greatly appreciate you nice comments and we will take to heart your comments concerning our member services team. It is never our intention for someone to feel pressured, after all our job is make sure that you have a great vacation. We trust that you will visit us again next time you are in our area.
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509 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
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English first
Nottingham, United Kingdom
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed August 25, 2014 via mobile

Great location near the Grand Ole Opry and not far out of Nashville Centre at a very reasonable price. We had a spacious two bedroom apartment that had everything you needed to make this a home away from home. The friendly staff and choice of pools helped make this a great spot for relaxing and a day off from a long roadtrip.

Stayed May 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa H, Manager at Wyndham Nashville, responded to this review, September 6, 2014
We are alway pleased to hear that enjoyed our resort. It is great to see that you had the opportunity to experience several of the amenities our resort offers. Summer is such a great time to take advantage of outdoor cooking on our grills and our pools. Thank you for taking the time to share your review with others. We trust that we will see you the next time you are in the Nashville area.
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1 review
4 of 5 stars Reviewed August 20, 2014

We are having a wonderful stay at the Wyndham Nashville. Nashville is a fun, vibrant, and friendly city filled with amazing music and food. We are staying in a 2 bedroom deluxe. The space is very large and comfortable. The kitchen is equipped well (not too of the line appliances but what we need). The property is very nice and convenient to the Grand Ole Opry (1 min down the road). The pools are nothing special-A little small, but nice to take a quick dip. There are grills around the pool. Some are charcoal and a couple of gas grills. It's a nice option to be able to grill while relaxing at the pool. The staff is very nice! We had a quick and pleasant check-in. I would highly recommend this resort while staying in Nashville.

Stayed August 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa H, Manager at Wyndham Nashville, responded to this review, August 21, 2014
Thank you for taking to time to let us know about your recent stay at our resort. We are very pleased to hear that you had a great time. Summer is a excellant time to use our outdoor grills and soak up some of the great Nashville weather. Thanks again for staying with us and we look forward to seeing you the next time you travel to Music City USA.
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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 19, 2014

Nice place great for a large family great location, we rented from owners online and was worth the price. We did make the mistake of going to the "breakfast" which we were promised a 90 minute sales presentation. DO NOT DO THE BREAKFAST! We went at 8:45 am so we would be done and have our day, we wasted 5 hours!!!! We kept telling the sales people they were ruining our vacation and wanted to leave and they would not let us! We were there until 1:30!!!! Our initial sales rep was a nice girl and in training (I hope she finds a different career path) after she even said don't do it! We didn't buy we turned down the week vacation we were offered and even asked to turn down the gift card just to get out of there! We didn't want the week stay for fear of hearing another presentation! This really ruined our day, great resort, great product, Horrible experience if you don't want to buy.

Room Tip: Don't take building 10 or 11 unless on bottom floor no elevator
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  • Stayed August 2014, traveled with family
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peoria, Illinois
Level Contributor
169 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed August 12, 2014

We love this place! The staff is friendly. The rooms are always spotless along with everything you need to prepare meals and return home with clean laundry. If you dont want to listen to a sales pitch...unplug your phone. (especially if you are an owner)Vacationers dont need a room landline phone anyway:) We stayed 5 nights and loved the area. The Grand Ole Opry is nearby,ok to visit if never seen, but prefer other attractions. Will be returning again this year for peace and relaxation.

Room Tip: Try to visit in the off season...less traffic. Christmas is beautiful though.
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heena P, Manager at Wyndham Nashville, responded to this review, August 13, 2014
Thank you SPGal for this great feedback. This will allow us to continue to enhance the vacation experience at our resort. Please let us know if there are opportunities to make your stay better in the future. We look forward to seeing you on a return visit.

Best Regards,

Heena Patel
Resort Manager
(615)871-4666
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wisconsin
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 11, 2014

My husband and I and two other couples went to Nashville for the weekend for some sporting events. Many reviewers complained about the sales pitch, but we never had an issue. We avoided the whole thing by not going to concierge!

This resort was a great place to stay. We had a suite which could sleep all 6 of us. The price was unbeatable $200/night. We were a $15 cab ride from downtown and seconds from Opryland, Grand Ole Opry and the mall. I would highly recommend this place for your trip to Nashville if you plan on sightseeing, enjoying the nightlife downtown, taking in sports, or if you just want to sit by the pool and relax. You can do it all at this hotel! And for the price, you can't beat it. Downtown hotels can be expensive, but with other people you can divide this cost and only have to pay a quick cab fee (which again, you can split) and overall still makes this place cheaper. The staff was unbelievably friendly and helpful. We had no complaints! Highly recommend!

  • Stayed August 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heena P, Manager at Wyndham Nashville, responded to this review, August 13, 2014
Thank you, Emiller819 for the kind words. We will share these with our staff. We are glad to hear you enjoyed your stay and the convenience Wyndham Nashville provides. Again, thank you for reaching out and we look forward to your next visit.

Heena Patel
Resort Manager
(615) 871-4666
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Union Hill
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 8, 2014

We stayed here for several days in August. The condo we stayed in was very clean and well maintained. The kitchen,with dishwasher, was fully equipped with dishes. The condo also had a stackable washer and dryer. There were 2 pools on the property, one inside and one outside. Several grills were available for cooking out. This property is located close to the Grand Ole Opry and Opryland Mall. Staff will try to sell you on a time share. We knew from other reviews to avoid that. My only complaint was that there was not an elevator. We were on the second floor. Anyone who can't do stairs would need to ask for the first floor.

Stayed August 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa H, Manager at Wyndham Nashville, responded to this review, August 21, 2014
We are so glad that you enjoyed your stay. We appreciate you time in completing the survey as It is alway a pleasure to share our guest comments with our staff. We look forward to seeing you on your next trip to Nashville.
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Additional Information about Wyndham Nashville

Address: 2415 McGavock Pike, Nashville, TN 37214
Phone Number:
Location: United States > Tennessee > Nashville
Amenities:
Children Activities ( Kid / Family Friendly ) Wheelchair access
Hotel Style:
Ranked #5 of 14 Specialty Lodging in Nashville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Wyndham Nashville 3.5*
Number of rooms: 204
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Also Known As:
Wyndham Nashville Hotel Nashville
Fairfield Nashville
Nashville Wyndham
Fairfield Resort Nashville

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