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“Nice, Clean, close to airport” 4 of 5 stars
Review of Hampton Inn & Suites Nashville / Airport

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Hampton Inn & Suites Nashville / Airport
2.5 of 5 Hotel   |   583 Donelson Pike, Nashville, TN 37214   |  
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Ranked #35 of 149 Hotels in Nashville
Princeton, New Jersey
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
“Nice, Clean, close to airport”
4 of 5 stars Reviewed August 4, 2014

Hampton Inns are always comfortable, clean and have a friendly staff. This one is priced well and 2 minutes to the airport. Its close enough to Downtown Nashville, right off the highway. The pool was pleasant and so was the breakfast.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonBNAHS, General Manager at Hampton Inn & Suites Nashville / Airport, responded to this review, August 7, 2014
Thank you so much for your review! Glad you enjoyed your stay. Our team is the heart of the hotel. Please come see us again, and safe travels!
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296 reviews from our community

Traveler rating
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    50
    17
    14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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  • English first
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English first
Owensboro. KY, United States
1 review
5 of 5 stars Reviewed August 3, 2014

A wonderful place to stay. The staff was friendly and very accommodating, going above and beyond. The breakfast was very good and offered a wide selection.Thr access to a shuttle van was a bonus with a helpful driver. The pool was clean and well kept. We will definitely stay here again.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonBNAHS, General Manager at Hampton Inn & Suites Nashville / Airport, responded to this review, August 7, 2014
Awesome review! We really work hard to keep our breakfast fresh and fun! We change the variety of our breakfast each morning to keep it interesting. And our stellar staff make everyday great here! Wishing you safe travels!
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Evansville, United States
1 review
5 of 5 stars Reviewed August 2, 2014

Every aspect of my stay was beyond reproach. From the check-in process to check out my family was treated with kindness and a mission to please from every staff member we met. Rooms we neat and clean, and quiet during the night. Breakfast was warm and plentiful.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonBNAHS, General Manager at Hampton Inn & Suites Nashville / Airport, responded to this review, August 7, 2014
We appreciate you taking the time to review our hotel. Our staff really does treat our guest as family. I have the best hospitality team in Nashville! They really do extend their best to our guests. I am very glad you took notice. We enjoy reading great comments such as yours!
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Daphne, Alabama
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 30, 2014

Stayed here for business and all employees were so friendly and did everything they could to make my stay enjoyable. Lily even gave me a ride to a nearby restaurant since I had no transportation, then picked me up when I was finished. From check in to check out they were great. No problems and the room was clean, comfortable, and quiet. thanks to all of them.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonBNAHS, General Manager at Hampton Inn & Suites Nashville / Airport, responded to this review, August 7, 2014
Thank you for reviewing our hotel. And yes, I totally agree, Lili is super great! She is a big part of our success. Our 24 hour complimentary shuttle service really helps our guests relax and not worry about transportation. Please come see us again soon!
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Hernando, Mississippi
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 30, 2014

Had to wait 45 minutes to check in due to our reservation was not as we were told. Was on the phone with the Manager to get our reservation corrected. She kept indicating several times we were "interrupting her dinner with her family". The A/C kept going on and off and not cooling the room as it should. Took 10-15 minutes for the toilet to fill up before it could be flushed again. Had to take a shower in the dark. The breakfast quickly ran out of milk and sausage. (poor planning). Definitly need to rethink before reserving a room here. Was not 100% satisfied as their policy said would refund our money. It has not yet been refunded.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonBNAHS, General Manager at Hampton Inn & Suites Nashville / Airport, responded to this review, August 7, 2014
Thank you for your review. I am disappointed to hear about your stay. I do recall your reservation. I do remember the Sunday evening that our wonderful Guest Service Agent called me about your reservation. It seems as if there were issues with your inital reservation and our team went above and beyond to accommodate you and your family. I was under the impression that our team corrected the inital reservation request, but nevertheless, as you can read, we are very good at taking care of our guests. Please feel free to contact me at 615-885-4242 ext 150 if you would like to further discuss your stay. Once again, thank you for your feedback. Yours in Hospitality -Marie
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Lawrence, Kansas
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 28, 2014

We just got home from a awesome stay at Hampton Airport in Nashville. This staff is one of the best I have ever encountered in my travels. The go out of their way to make your stay perfect and I mean perfect. Rooms are spacious and the beds like clouds. Breakfast free one of best, cucumber water was a blessing and everything was perfect....will be back so many choices in Nashville you will not be disapoointed here

Room Tip: Elevators a little slow so main floor would be best
See more room tips
  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonBNAHS, General Manager at Hampton Inn & Suites Nashville / Airport, responded to this review, August 7, 2014
Your review was super! I am so glad to hear you enjoyed the cucumber water. We started it last summer as a crisp, clean, natural way to filter water. It is really good. You should try it a home. Thanks again, and please come see us again when in the Music City!
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The Woodlands, Texas
Top Contributor
72 reviews 72 reviews
18 hotel reviews
Reviews in 27 cities Reviews in 27 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed July 26, 2014

My family and I had a bad experience at this hotel. Check in was good. So no complaints there. Our room was not acceptable at all. Our closet had no door. Bathroom shower had mold in the corners. Bed was ok. Need more pillows. Elevators weren't working late night and morning. We were on the 6th floor. So that was unacceptable. Breakfast was ok. I won't stay here again.

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonBNAHS, General Manager at Hampton Inn & Suites Nashville / Airport, responded to this review, August 7, 2014
We appreciate you review our hotel on TripAdvisor. I am disappointed that you did not enjoy your stay. Typically, our hotel's guests leave with a memorable lovely experience. I am sorry to hear about your closet door. After researching, I looked up your guest room, and unfortunately, 2 nights before you arrived, the prior guest broke the closet door. Our spectacular maintenace team placed the order immediately, but it did not arrive until the next week. I hope you were still able to use the closet. In addition, I did see your comments about extra pillows. We do have 4 pillows on each bed, and an extra in the closet, however, if you do require more than 5 pillows per bed, we do have a wonderful 24 hour Guest Services desk that would be happy to give you additional pillows anytime you wish. We hope you come visit us again, and I am certain your stay will be great. Wishing you safe travels.
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Additional Information about Hampton Inn & Suites Nashville / Airport

Address: 583 Donelson Pike, Nashville, TN 37214
Phone Number:
Location: United States > Tennessee > Nashville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#19 Family Hotel in Nashville
#30 Romantic Hotel in Nashville
#35 Business Hotel in Nashville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Nashville / Airport 2.5*
Number of rooms: 111
Official Description (provided by the hotel):
The Hampton Inn & Suites Nashville/Airport is located immediately off of I-40 in Nashville's Airport district. Situated less than 8 minutes from downtown Nashville's entertainment district and only a short shuttle ride to Nashville International Airport.Within close proximity to our Hampton Inn & Suites Nashville/Airport hotel, you'll find a range of local businesses. So if you're staying here on business, your meeting or conference won't be far away. Some of the corporations nearby include: Gibson Guitars, Aladdin Industries, Suntrust, Deloitte, Dell Computers, Genesco Inc., HCA, Summitt Medical Center, Kroger, Thomas Nelson Publishers. Nashville attractions in close proximity to the hotel are: Grand Ole Opry, The Hermitage "Home of our 7th United States President, Andrew Jackson," Nashville Shores, Lebanon Prime Outlet Mall, Music Row, The Ryman Auditorium, The Bridgestone Arena "Home of the Nashville Predators," LP Field "Home of the Tennessee Titans 2008 AFC South Champions," Country Music Hall of Fame, The District Downtown. The Hampton Inn & Suites Nashville/Airport hotel offers a warm, inviting welcome, coupled with amenities to help you relax and prepare for your visit the Music City. Our guestrooms feature: King or double beds with plush duvets, Large executive desks with ergonomic chairs, Complimentary wireless and wired Internet, Complimentary local phone calls, Luxurious bath products. To help with all the necessities of home and more, the Hampton Inn & Suites Nashville/Airport boasts: Complimentary Deluxe Hot Breakfast Buffet, Complimentary Breakfast on the Go bags, Complimentary Airport Shuttle Service, Outdoor seasonal pool, 24-hour fitness center equipped with the latest Precor® equipment, 24-hour onsite laundry facility, 24-hour Suite Shop. The Hampton Inn & Suites Nashville/Airport hotel has: Two separate meeting spaces, Audio/Visual Catering Services. Even if you're in Nashville to enjoy the great outdoors, we want you to enjoy our great indoors as well. That's why we offer a full range of services and amenities at our hotel to make your stay with us exceptional. Are you planning a meeting? Wedding? Family reunion? Little League game? Let us help you with our easy booking and rooming list management tools. ... more   less 
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Also Known As:
Hampton Inn And Suites Nashville / Airport
Hampton Inn & Suites Nashville / Airport Hotel Nashville
Hampton Inn Nashville
Nashville Hampton Inn

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