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“Awesome Hotel & Staff” 5 of 5 stars
Review of Hampton Inn & Suites Nashville / Airport

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Hampton Inn & Suites Nashville / Airport
2.5 of 5 Hotel   |   583 Donelson Pike, Nashville, TN 37214   |  
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Ranked #33 of 151 Hotels in Nashville
Certificate of Excellence 2014
Atlanta, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Awesome Hotel & Staff”
5 of 5 stars Reviewed March 30, 2014

Kudos to the staff of this hotel. They are the reason I will be staying at this paticular Hampton while in Nashville TN. Chealsea, Pamela,Quwan,DC and Jeresulam. This is customer service at its finest!!!!

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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351 reviews from our community

Traveler rating
    149
    114
    54
    19
    15
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108
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110
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
1 review
4 of 5 stars Reviewed March 25, 2014

We stay at this hotel frequently. Usually to catch an early flight as it is so close to the airport. This trip was to enjoy downtown Nashville and a concert at Bridgestone arena. This location is just a few miles from downtown and easily accessible from I-40. Staff was courteous and helpful. There happened to be 2 bus loads of teenagers checking in as we were, which isn't typically a good sign, but we never heard them or saw them around the hotel. Rooms were clean and comfortable. Stay was comfortable. Definitely recommend this hotel if your travels are taking you to Nashville.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntsville, Alabama
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 17, 2014

Highly recommend!! Great location for park & fly with overnight stay! The staff went out of the way to be helpful. Gabriella checked 3 properties for vacancies & made a great recommendation for lunch.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dallas, Texas, United States
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 7, 2014

Traveling with group so I reserved a king two room suite so we could have our wrap up session in the privacy of my suite. We barely had enough seating for eight although the room was large enough for 10-12 comfortably.
No towels next to the sink, must go into bathroom across the floor to the back of the toilet for hand towels, really?
Also, I ALWAYS make a request "away from vending and elevators, please" when reserving my room. Guess what!? Yup yup both shared a wall with my bedroom! Ugh!
Anyway, the stag was great! Very cheery and helpful!
There was this one thing, the "lady of the evening" so to speak who showed up in the lobby about 10pm. LOL. Omg Really!?

Stayed March 2014, traveled on business
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Mountain City, Tn 37683, United States
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2014

I have stayed here many times and every time has been exceptional. The staff are professional and extremely courteous and helpful. The complimentary hot breakfast is great and the cookies are sensational. I never have doubts about staying at Hampton Inn. This one is in a great location for all business I have in Nashville.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rising Fawn, GA
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 19, 2014

Having to stay for business, there were 7 people in our party. All having separate suites all of which are paid in full before we arrive. Two out the 7 were charged a what two different staff called "policy" fees of $50 deposit that they took out of out credit cards the first night which they did say would be credited back 3 after check out! If this was true to policy, why we're others not charged. We stay out of town often. All of which stays, we have to provide our personal cards in the event at the end of the stay we have charged something. None of the other places we have stayed have EVER have made us pay in advance!!!

Room quality. ..a joke!!!! Definitely not suites quality! !!!!! More like a college frat house party hotel found on spring break. I posted pictures of my personal suite. Outlets hanging from walls. Some of the lights did not work. Cable and Internet did not work until the 2nd night stay. Carpet had caked in black stuff in he small halls in room. Air vents were filthy, stools were felt like at any moment you would crash to the floor. The couch cushions were very worn and drooping. Airport volume was not a issue, but surprisingly guest volume due to thin walls was. Not only could you hear the rooms beside but above as very well. Staff was very UNFRIENDLY at every contact. Site is beyond needing a upgrade!! They have recently put some new carpet and paint around but you can tell it was only done to mask something worse. Seeing how they did not even remove the paint paint before repainting.

On a positive not the breakfast attendant on 2/18 was beyond amazing!!!! He never helped me personally but I over seen him help a older fellow with a seeing disability. He went out of his way to help the man be sitted. Pulled the table to older guy and help many times with his coffee. Because of this mans acts is the ONLY Reason I gave the rating what I did.

Stayed February 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Schererville, Indiana
Top Contributor
110 reviews 110 reviews
12 hotel reviews
Reviews in 43 cities Reviews in 43 cities
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed February 12, 2014

Not the best Hampton we have ever stayed at, but if you are flying in or out of Nashville, this Hampton is near the airport. We only heard two planes fly near the room, so airport noise was not a factor. The room was clean; the mattress comfortable; the pillows not to my liking. The heating unit was WAY TOO NOISY ... had to use earplugs to fall asleep. The room did not have a microwave or refrigerator. Only two luggage carts, which was very inconvenient. A third one had a broken wheel that we discovered before the whole thing toppled over. The breakfast was okay - the egg and cheese omelet could have used more cheese. The fresh fruit selection was very limited and not very tasty. The best part of the breakfast was the robust coffee. One of our keys quickly became demagnitized, which would have been very inconvenient, if the other key hadn't worked. If we travel to Nashville again, we will stay at another Hampton.

  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Nashville / Airport

Address: 583 Donelson Pike, Nashville, TN 37214
Phone Number:
Location: United States > Tennessee > Nashville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#20 Romantic Hotel in Nashville
#22 Family Hotel in Nashville
#27 Business Hotel in Nashville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Nashville / Airport 2.5*
Number of rooms: 111
Official Description (provided by the hotel):
The Hampton Inn & Suites Nashville/Airport is located immediately off of I-40 in Nashville's Airport district. Situated less than 8 minutes from downtown Nashville's entertainment district and only a short shuttle ride to Nashville International Airport.Within close proximity to our Hampton Inn & Suites Nashville/Airport hotel, you'll find a range of local businesses. So if you're staying here on business, your meeting or conference won't be far away. Some of the corporations nearby include: Gibson Guitars, Aladdin Industries, Suntrust, Deloitte, Dell Computers, Genesco Inc., HCA, Summitt Medical Center, Kroger, Thomas Nelson Publishers. Nashville attractions in close proximity to the hotel are: Grand Ole Opry, The Hermitage "Home of our 7th United States President, Andrew Jackson," Nashville Shores, Lebanon Prime Outlet Mall, Music Row, The Ryman Auditorium, The Bridgestone Arena "Home of the Nashville Predators," LP Field "Home of the Tennessee Titans 2008 AFC South Champions," Country Music Hall of Fame, The District Downtown. The Hampton Inn & Suites Nashville/Airport hotel offers a warm, inviting welcome, coupled with amenities to help you relax and prepare for your visit the Music City. Our guestrooms feature: King or double beds with plush duvets, Large executive desks with ergonomic chairs, Complimentary wireless and wired Internet, Complimentary local phone calls, Luxurious bath products. To help with all the necessities of home and more, the Hampton Inn & Suites Nashville/Airport boasts: Complimentary Deluxe Hot Breakfast Buffet, Complimentary Breakfast on the Go bags, Complimentary Airport Shuttle Service, Outdoor seasonal pool, 24-hour fitness center equipped with the latest Precor® equipment, 24-hour onsite laundry facility, 24-hour Suite Shop. The Hampton Inn & Suites Nashville/Airport hotel has: Two separate meeting spaces, Audio/Visual Catering Services. Even if you're in Nashville to enjoy the great outdoors, we want you to enjoy our great indoors as well. That's why we offer a full range of services and amenities at our hotel to make your stay with us exceptional. Are you planning a meeting? Wedding? Family reunion? Little League game? Let us help you with our easy booking and rooming list management tools. ... more   less 
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Also Known As:
Hampton Inn And Suites Nashville / Airport
Hampton Inn & Suites Nashville / Airport Hotel Nashville
Hampton Inn Nashville
Nashville Hampton Inn

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