This hotel has received very good reviews, so I was both surprised and disappointed by my stay. The location is great and the staff was very friendly. My problems involved my room and a number of problems. When I arrived, I noticed the clock was not working. It took me three calls over two days to get the clock replaced. The first day, I also noticed a stain on the bed spread and when housekeeping came to clean my first day there, I pointed it out and asked if it could be replaced. I left while she cleaned my room and returned to find it had not been replaced. There are several other very good Hilton properties in that area and I suspect that I will not stay at this hotel again, based on the lack of concern with problems in my room.