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“Clean hotel with comfortable bed” 5 of 5 stars
Review of Hyatt Place Nashville/Opryland

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Hyatt Place Nashville/Opryland
3.0 of 5 Hotel   |   220 Rudy's Circle, Nashville, TN 37214   |  
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Ranked #24 of 151 Hotels in Nashville
Certificate of Excellence
GreenLeadersSilver level
Littleton, MA
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Clean hotel with comfortable bed”
5 of 5 stars Reviewed August 14, 2010

We stayed at the Hyatt after staying at an iffy motel earlier in our trip. The contrast was remarkable. Nice clean rooms, friendly staff, good location. The staff directed us to a very good local rib joint, and they were friendly and responsive at all times. Our room was quite nice, and very clean. The only ding on the room was that the bathroom door would not close - something was out of alignment. We didn't complain because it wasn't too big a deal.

The exercise room has 4 fairly new cardio machines, and breakfast was decent, although a bit more variety would have been nice.

We bought this room on Priceline, and only paid $60 (plus fees/taxes). It was well worth the money.

  • Stayed August 2010
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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550 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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English first
tdmksg
Level Contributor
50 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed July 22, 2010

This is a very nice hotel. Lobby is impressive, staff very nice and rooms were great. Nice TV and free internet connection. Room had two beds with sitting area with sleeper sectional. Very clean. No problems.

  • Stayed June 2010, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, IL
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 16, 2010

We're fans of hotels like this, where suites (or almost suites with half walls diving the rooms) are an option. The Hyatt Place at Opryland is a good option, and even though we had a big problem with our room it was resolved to our satisfaction.

The room we had was a one-bedroom suite and while I trust it's promoted as fully updated somewhere, it's really half-updated. There's a huge (HUGE!) LCD TV which can be moved to be viewed from the bed or the comfortable couch, and the bathroom sink area was also new. But the storage in this room was lousy. The closet is so small we ended up just keeping our suitcases out in the bedroom. There were just three tiny drawers. Also, there's no thermostat - just a control on the AC unit itself.

The bathroom was really sad. Sure, there's new wallpaper and a nice modern print on the wall, but the water closet itself is super tiny. Our shower had a chip in it along with some sloppy repair work and, naturally, no fan for ventilation. Not the best.

The hotel had a free breakfast, and the hot foods were limited to the usual biscuits and gravy variety. Note that they do offer made-to-order food 24 hours a day, which is pretty nice. There's a number of snacks available at a counter in the lobby too.

The big problem we had, though, was a leaky air conditioner. After our first night there we noticed that the carpet near the AC was totally soaked. We let the front desk know about this on the way out the door and were told an engineer would look at it. That never happened, apparently, because the carpet was even wetter when we returned later that day and the towels we'd put on the carpet were also soaked. We checked out the next day and spoke to the manager, who was extremely apologetic and offered to comp half a night's stay for our trouble. We felt this was fair.

I like Hyatt Place and want to like it even more, but when I think back to the negatives here - the bathroom and the old AC - I can only rate it average.

  • Stayed July 2010, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Chicago, Illinois
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 21, 2010

We had a great stay at this hotel on our way home to Chicago from Orlando, FL. It was very clean, the service was great. The pool was very large and very clean, and stock with clean towels. We had 3 rooms which we booked on hotwire.com for $66 each. The hotel was about 15 minutes from downtown Nashville. Great value and great hotel!

  • Stayed June 2010, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Austin
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 12, 2010

If you are looking for comfort, reasonable price, and to be right in the middle of the action this is the place to stay. The staff is so helpful and nice. Rooms are very clean and beds are very comfortable. Surprisingly the house keeping crew were super nice as well. Introduced themselves told us to let them know if we need anything. Great breakfast bar and outstanding coffee! Thank you so much for the great stay!

  • Stayed June 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jackson
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed June 5, 2010

This has to be one the the rudes employees that could work for Hyatt.
The 2 gentleman at front desk was extra nice but all the others employees are rude.
I was on the computer in the business center and was ask to move where they could vaccum. I could not believe this.
Great rates on Priceline but would not pay regular price.

  • Stayed June 2010, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tennessee
1 review
2 of 5 stars Reviewed April 7, 2010

I decided to try this hotel on my latest trip to Nashville as I have been a long time fan of Hyatt Place in other locations. It is in a great location and the rate was comparable to other hotels I frequent while I am in Nashville. Ithought I would give it a try. That was a mistake. The room was not up to the standard of other Hyatt place hotels. The carpet was stained, the hot water was limited and the air conditioner only worked intermittently. The worst part of the stay, however, was the staff. While I don't expect to make friends with hotel staff when I travel, I certainly don't expect to be treated as if they are doing me a favor by letting me stay there. Minor requests such as asking to pay for a soda were met with obvious irritation. When they ran out of sweet rolls and bagels an hour into the breakfast, they only replaced items after several people complained. Even then it took 15 minutes. It wasn't as if they were doing anything other than standing around. It was amazing, almost surreal. The icing on the cake was when the clerk notified us, matter of factly, that they had ran out of sweet rolls and that the truck would be there at 3PM. No real apology or even indication that she cared. I wasn't sure if she was expecting me to waiit or what. At any rate, while I will return to other Hyatt Place Hotels, I will not return to this one.

  • Stayed April 2010, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Nashville/Opryland

Address: 220 Rudy's Circle, Nashville, TN 37214
Phone Number:
Location: United States > Tennessee > Nashville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Nashville
#10 Family Hotel in Nashville
#13 Best Value Hotel in Nashville
#19 Romantic Hotel in Nashville
#27 Business Hotel in Nashville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Nashville/Opryland 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Hyatt Place Nashville/Opryland Hotel Nashville
Hyatt Hotel Nashville
Hyatt Nashville
Opryland Hotel

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