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“Great Visit to Nashville, Wonderful Staff” 4 of 5 stars
Review of Hyatt Place Nashville/Opryland

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Hyatt Place Nashville/Opryland
3.0 of 5 Hotel   |   220 Rudy's Circle, Nashville, TN 37214   |  
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Ranked #23 of 150 hotels in Nashville
GreenLeadersSilver level
Charlotte, North Carolina
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
“Great Visit to Nashville, Wonderful Staff”
4 of 5 stars Reviewed May 9, 2014

We really enjoyed our stay at the Hyatt Place Opryland May 1-4. The staff was friendly and eager to please, the food we ordered was excellent and prepared quickly. Breakfast was plentiful with many options to choose from. The room was clean, bed was very comfortable although the heat/ac unit made a strange noise that kept me from falling into a deep sleep-- maybe it was because I was excited about all the activities we had planned too ! They offer a free shuttle to and from the Grand Ole Opry (which we used for a Friday night show), and a downtown Shuttle for a reasonable fee. The exercise room was nice, and I enjoyed lounging around the pool one afternoon.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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399 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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  • French first
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English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 7, 2014

The location is great and the rooms are nice. But the staff could have been better! There is a woman who works at night behind the counter who is EXTREMELY rude. I paid her for a water and she left my change at the opposite end of the counter, refusing to bring it back to me, did not want to make food (even though the kitchen is open until 5am) and "recommended" we ordered from the delivery place instead - which sounded lazy to us but we did it anyways. The delivery place took over an hour and so 1 of us started to fall asleep in a chair, and the woman yelled at her to wake up. She did not go to the lobby to sleep, and was in no way disrupting anybody, she just happened to doze off while waiting for this pizza the woman made us order. The next day, we gave someone at the front desk the address of the location we were headed and told her we wanted to get a cab. She said it's only a 14 minute walk and gave us directions. Since it was a nice day, we took those directions and her recommendation to walk, only to walk and walk and walk and realize her directions were completely inaccurate and it was NOT within walking distance. We ended up having to call a cab and were 30 minutes late to our appointment, not to mention the blisters from walking miles to the wrong destination.

All in all, the location is nice, the breakfast is good, and the concierge outside were great, but the hotel is just ok and the inside staff really need to get it together.

  • Stayed May 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wausau, Wisconsin
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 7, 2014

The staff here is fabulous! The breakfast is plentiful. This hotel is not at all near downtown, however, there is a downtown shuttle that runs different times during the day and weekend, that picked us up at the top of the hour (11 am to 11 pm) took us to us to Broadway location (Margaritaville) and picked up there on the 1/2 hour.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westcoast
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 5, 2014

Hyatt Place is a well located for a Nashville adventure, be it business or pleasure. The staff is anxious to please, and the facilities are generally inviting. Breakfast is included, is plentiful and well presented. I would be happy to give four stars, but for one annoying thing. Our room had a flaw that made sleeping, at least for my wife and I, difficult. The heating/cooling system control system was incapable of delivering the desired temperature, and the placement of the vents was such that it was pointed at the bed, which meant cold air whistling thru the sheets all night. In talking to the staff, there did not seem to be a fix for this problem. Unfortunate design decision, for there is much to like about this hotel

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Anchorage, Alaska
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 4, 2014

Stayed here end of April beginning of May 2014 for business / leisure. Room was typical for this type of hotel, well cared for and clean. The staff were top notch, very nice and attentive. The shuttle to the convention center is very convenient. This place, by far has the best breakfast spread. Free parking and a convenient location close to the convention center, mall and just a short drive to downtown.

Stayed May 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chattanooga, Tennessee
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 2, 2014

The hotel was located in a convenient location. Staff were accommodating and very helpful and pleasant. Very clean. Morning buffet excellent. Very quiet. Only negatives were very strong bleach in towels/sheets and the AC ran continuously. Would definitely return.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new lexington, ohio
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 2, 2014

We arrived early, a few hours before check in and asked to store our luggage while we went out and about to see the sights. We were more than thrilled when Eric was able to put us in our room early! The rooms are large. very clean and well appointed. Though the bathrooms are a bit small it was a minor issue.

The entire staff at The Hyatt Place was so kind, courteous, fun and helpful my travel mate and myself agreed that this is the only place we would stay on a return trip to Nashville!

One night there was a severe weather emergency and the staff posted signs all over the building advising the guests where to go in case a tornado hit us.

The breakfast is excellent. A huge bowl of very fresh fruit each morning, fresh slices of grapefruit, cereal, eggs or hot breakfast sandwiches, pancakes, a variety of bagels or toast. The coffee is good and certainly not like many hotels.

From Eric at check in to Stephanie at the front desk, Robert and Danny who drove the shuttles and Tammie the manager everyone made every effort to make sure the guests were comfortable and safe.

I highly recommend this hotel. I was here for a conference but I look forward to returning with my husband to see the staff again and of course take in the sights and fun that Nashville has to offer!

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hyatt Place Nashville/Opryland

Address: 220 Rudy's Circle, Nashville, TN 37214
Phone Number:
Location: United States > Tennessee > Nashville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Nashville
#13 Family Hotel in Nashville
#26 Business Hotel in Nashville
#35 Romantic Hotel in Nashville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Nashville/Opryland 3*
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Also Known As:
Hyatt Place Nashville/Opryland Hotel Nashville
Hyatt Hotel Nashville
Hyatt Nashville
Opryland Hotel

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