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“Not the Hyatt Quality I expected” 2 of 5 stars
Review of Hyatt Place Nashville/Opryland

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Hyatt Place Nashville/Opryland
3.0 of 5 Hotel   |   220 Rudy's Circle, Nashville, TN 37214   |  
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Ranked #27 of 151 Hotels in Nashville
Certificate of Excellence 2014
GreenLeadersSilver level
South Bend, Indiana
Top Contributor
82 reviews 82 reviews
12 hotel reviews
Reviews in 36 cities Reviews in 36 cities
30 helpful votes 30 helpful votes
“Not the Hyatt Quality I expected”
2 of 5 stars Reviewed March 31, 2013

The hotel is a bit outdated, in need of some repair and a good cleaning. The walls are extremely thin, room layouts not very family friendly, and the lobby has a lot to be desired. It is your basic hotel and not the level of quality i expect and know of a typical Hyatt. If you are not expecting much it is okay, otherwise check in somewhere else. Also.... if you are looking to spend time in the city this location is not the best. About 25 minutes from the hot spots downtown.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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481 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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English first
Louisville, Kentucky
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 31, 2013

Good amenities for the price point of the hotel. Rooms are nice and well laid out. I really like the suite-feel of the Hyatt Place hotels with the separate sitting area. Breakfast was very good with some unusual options like english muffins with egg and ham and oatmeal.
Front desk staff was helpful, and they have an extensive list of articles available to borrow - like the universal cell phone charger that was a great help!
Definitely will be staying here again.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 31, 2013

We stayed over the Easter weekend. Couldn't have been happier with the room or service. Special mention to Cassidy at the front desk who got our room ready for an early check in and suggested things to do with kids. The location of the hotel is perfect if you plan to spend time at Opryland and the Opryland mall. The complimentary shuttle service to Opryland is very convenient too and the included hot breakfast is the icing on the cake!

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Humboldt, Iowa
Top Contributor
108 reviews 108 reviews
18 hotel reviews
Reviews in 38 cities Reviews in 38 cities
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed March 23, 2013

We stayed here for a conference and they provided excellent accommodations. The rooms were clean, beds were comfy and hot breakfast awaited us every morning. The front desk staff were quick to help us out, getting to and from the convention center.

PROS: Shuttle service to the convention center; restaurants within walking distance; yummy breakfast.

CONS: You can see right into the glass-paneled shower from the room's door, so make sure to keep the bathroom door shut or to latch the room door so you don't surprise the maid. The walls are rather thin (could hear my neighbors talking clearly.)

OVERALL: A great place to stay; would definitely come back.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 21, 2013 via mobile

Husband and I stayed here for 2 nights for our anniversary and to vacation in Nashville. We drove from Dallas (approx 10 hour drive but the drive ended up being 15hrs d/t construction on int40 and a unplanned vehicle issue). We finally made it to the hotel close to midnight. We were exhausted and ready to crash. The lobby was welcoming when we arrived, but the hotel staff was not so much. The lady was busy dealing with two younger adults ordering food and drinks and arguing over who's paying what. The lady did not acknowledge me, even though she saw me standing there patiently waiting. After about 7-10 minutes and her still dealing with the younger adults the front desk lady looks over at me and says, "You need somethin?" This is said in a not so helpful or welcoming tone. As tired as I was I didn't snap at her, just kindly told her I was trying to check in. 20 minutes passes and my husband comes inside to check on me (as that is a very long time to check into a hotel :/ ). Our room was pleasant, king bed, couch, desk, frig, nice size sink and vanity. Bathroom was TINY! Not much room between the door and to sit down to use the toilet. Haha, I'm not kiddin, it's smaller than a studio bath. Walk-in shower is nice so at least you're not trying to squeeze into a tub/shower. Large Flat screen that swivels. King bed, but hard as a board and so are the sheets. So if you're use to pillow top beds, you're gonna wake up with a stiff back/neck. A great breakfast is served every morning till 0930. There was French toast, waffles, hot ham and egg sandwiches, oatmeal, fruit and yogurt, cereal, pastries, milk, juice and coffee. Parking wasn't too bad. BEWARE of panhandlers lurking around in the parking lots. This hotel is a great location to the Grand Ol Oprey, Gaylord convention center, lots of restaurants and you're only 15 minutes from downtown Nashville. Overall, satisfactory stay.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Louisville
Top Contributor
95 reviews 95 reviews
48 hotel reviews
Reviews in 42 cities Reviews in 42 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed March 19, 2013

We stayed here for two nights during the SEC tournament, and found the hotel to be very nice. The hall carpets are ready for an upgrade, but not a problem. Typical HP rooms with bed and large couch/bed along with desk area and fridge/coffee pot. Shower/toilet combo room is way too small, but that is the only problem I find with the HP rooms...and how much time is spent in there anyway! Sink is separate, and I like the layout of their rooms a lot otherwise. This is a good location, very close to LOTS of restaurants, Opryland HOtel, and Opry Mills Mall. In addition, you can be downtown in 15 minutes tops via a couple of different routes. We would definately stay here again. Excellent free breakfast choices each day should be factored when comparing costs, too.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 9, 2013

Our son was on a choir field trip touring Nashville, and while there, he was going to be having a birthday. And a big one, 16!! Me, being in Texas, and not able to celebrate with him, I called the Hyatt to see what they could do to help me out.
They went above and beyond...surprising him with balloons and a birthday cake in his room. I was so impressed that they would take the time and make my son priority. I can't imagine how incredible they must treat their customers staying at their hotel. They took care of everything for me and kept their word. What a great feeling, coming from a mom, hundreds of miles away. Thank you for going the extra mile, Jennifer!!

Stayed March 2013, traveled with friends
Was this review helpful? Yes 1
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Additional Information about Hyatt Place Nashville/Opryland

Address: 220 Rudy's Circle, Nashville, TN 37214
Phone Number:
Location: United States > Tennessee > Nashville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Nashville
#16 Family Hotel in Nashville
#23 Romantic Hotel in Nashville
#24 Business Hotel in Nashville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Nashville/Opryland 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Hyatt Place Nashville/Opryland Hotel Nashville
Hyatt Hotel Nashville
Hyatt Nashville
Opryland Hotel

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