The hotel is a bit outdated, in need of some repair and a good cleaning. The walls are extremely thin, room layouts not very family friendly, and the lobby has a lot to be desired. It is your basic hotel and not the level of quality i expect and know of a typical Hyatt. If you are not expecting much it is okay, otherwise check in somewhere else. Also.... if you are looking to spend time in the city this location is not the best. About 25 minutes from the hot spots downtown.