From the time we checked in this place was great. Rooms were 2 room suites and they were very very nice. The people at the front desk were great. The also have a shuttle to the mall every hour. The breakfast was out of this world, first class hotel.

We were coming to Nashvill to go to ICE! at Opryland and visit friends. I typically stay at Hyatts because I am a rewards member and I really like their rooms. This particular location had a really helpful and super friendly staff and using the shuttle was effortless and so convenient. Instead of dealing with the traffic ourselves their shuttle service ran every hour and took us to Opryland. Their breakfast is also on point. My only complaint, and not that it's even a true complaint, but their lobby is a lot smaller than most Hyatts I have stayed out and it's not a good layout for the large breaksfast crowd in the morning. Other than that, I would highly suggest staying at this hotel since the price is right and you can still enjoy Opryland ammenities.

We spent a week staying in hotels through Tennessee and this was our favorite. Great customer service, amenities, full breakfast. It definitely checked all of our boxes. Eric offered to drive us to the Opryland hotel in the shuttle and gave us his card to call when we were ready to be picked up. We couldnt have asked for a better experience.

Second time we have stayed here with Priceline. Makes it an excellent value. Best free breakfast I have ever seen. Room is like a suite. Very clean. Nice staff. I would definitely recommend. And hope to stay there once again.