We were coming to Nashvill to go to ICE! at Opryland and visit friends. I typically stay at Hyatts because I am a rewards member and I really like their rooms. This particular location had a really helpful and super friendly staff and using the shuttle was effortless and so convenient. Instead of dealing with the traffic ourselves their shuttle service ran every hour and took us to Opryland. Their breakfast is also on point. My only complaint, and not that it's even a true complaint, but their lobby is a lot smaller than most Hyatts I have stayed out and it's not a good layout for the large breaksfast crowd in the morning. Other than that, I would highly suggest staying at this hotel since the price is right and you can still enjoy Opryland ammenities.