I am a platinum elite member with Marriott. I was traveling via redeye with an early morning arrival so I called ahead to the Courtyard Nashville downtown to see what the best option was to ensure that I would have a room available to me when I arrived. They suggested that I book a room for the night before my arrival. The day of my travel I called to confirm that I would have a room upon my arrival early the next morning and was told that I would and that they had added a note to my confirmation explaining my early arrival.
Upon arrival they couldn't find my reservation. They had cancelled my reservation entirely. Genuis. Reminds me of the old Seinfeld episode about taking but not keeping the reservation.
Good news for the trip is that the very nice gentleman at the front desk was able to get me a room and although the lobby is updated my hotel room was very dated and better forgotten. Don't bother staying here, if you are looking at staying at a Marriott property in downtown Nashville you'll be happier with a stay at the Renaissance.
- Official Description (provided by the hotel):
- Unique among hotels in downtown Nashville, TN, the Courtyard Nashville Downtown is a stunning, century-old high-rise set in the heart of the city. Our hotel features a new state-of-the-art lobby with flexible spaces to work or relax, free Wi-Fi As a top choice among Nashville hotels, the Courtyard Nashville Downtown is walking distance from all entertainment, major businesses, music and sports venues. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Marriott, Orbitz, Odigeo, TripOnline SA and Hotels.com so you can book your Courtyard by Marriott Nashville Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Courtyard By Marriott Nashville Downtown Hotel Nashville
- Courtyard Nashville Downtown
- Nashville Courtyard
- Nashville Marriott