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“Wow! What a property!” 5 of 5 stars
Review of Gaylord Opryland Resort & Convention Center

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Gaylord Opryland Resort & Convention Center
4.0 of 5 Resort   |   2800 Opryland Drive, Nashville, TN 37214   |  
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A Country Christmas
Ranked #49 of 149 Hotels in Nashville
Gilbert, AZ
Top Contributor
64 reviews 64 reviews
14 hotel reviews
Reviews in 25 cities Reviews in 25 cities
21 helpful votes 21 helpful votes
“Wow! What a property!”
5 of 5 stars Reviewed May 2, 2013

Unfortunately, we only had one night to stay at the Gaylord Opryland before flying home, but I have to say that this property was the most impressive thing that we encountered in Nashville. The Opryland resort sprawls out over 9 acres of beautiful, tropical gardens - it's actually designated as an Arboretum site by the state of Tennessee. The property is stunning, and we spent a few hours walking around just exploring all of the paths and waterfalls and looking at the beautiful plants and flowers. There are also a menagerie of restaurants on the premises. The only one we had a chance to try was Cascades, and our meals were delicious (go for the shrimp & grits). The night we arrived we ordered in-room dining because we got in so late. Despite the late hour, our server went the extra mile and set up a table on our little balcony, and we ate overlooking the atrium, which was really nice. If you're going to stay at this hotel, I highly recommend splurging for an atrium view room - it's worth every penny. The gardens are that impressive, and it's great to be able to leave your balcony door open and listen to the waterfalls outside. Our bed was SO comfortable that we researched the pillows and featherbed topper used at the Gaylord when we got home, and bought the same ones for our home. Yeah, seriously - they were that good. I'd describe this resort as Nashville meets Disneyland and Vegas, but that's not necessarily a bad thing . . . if you're looking for a very nice hotel with tons of amenities for the whole family, this is your place.

Room Tip: The atrium view room is worth the splurge, and ask for one in the center of the atrium. Ours was so...
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brighton, Michigan
Top Contributor
332 reviews 332 reviews
46 hotel reviews
Reviews in 105 cities Reviews in 105 cities
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed May 2, 2013

To start with....this place is huge! It is definitely designed to have you never leave during your stay....restaurants, shops, bars, etc can make it so you never step outside while you're there. That might appeal to some.

If I were to be solely visiting Nashville, I probably wouldn't stay here since its so isolated .... And isolating.....from the city. But, as a convention stay, it was good. The rooms were large, the Internet connection in each room decent, the service great....and most importantly, the beds were very comfortable.

There are shuttles to downtown, but they are not complimentary...although cheaper than a cab, it still is a minor convenience. Again, probably not a big deal if you don't plan on leaning the complex during your stay......

I would visit here again, and would definitely stay here during another meeting or convention stay, but probably not as a "tourist".

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Merchantville, New Jersey
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 1, 2013

The wife and I spent two nights here and very much enjoyed the experience. We were here as part of a road trip vacation. We chose it because of its general reputation and its proximity to the Grand Ole Opry. It is a massive facility. I sense it was not more that half full the evenings we were there. Had it been filled I sense that our experience would have been different. No problem at all at check in. Room overlooking the atrium was very nice and worth whatever extra cost may have been involved. The three huge, highly decorated atriums are the highlight of the hotel. On our first day we went to downtown Nashville and got back to the hotel about 10:30 PM wanting to get something light to eat. We were first advised by several hotel personnel that nothing was open but a gift shop employee knew who to call to find out for sure and found one (Jack Daniels) open until midnight. This was a nice place but, as was expected, it is expensive ($15 hamburgers) relative to places outside the hotel. We had appetizers (country ham sliders and specialty french fries) at about $8 each along with drinks for a late night snack. A live c&w group played the room. Food this night and at other times was distinctive and enjoyable. I thought the hours of the many restaurants could have been better communicated at check in. My expectation was that the pizza place would likely be open late but it was not. Parking was easy and it was easy to get in and out of the lot whenever desired using the room key. We are walkers and it was a nice but long walk to the GOO. (The hotel provides a free shuttle to the GOO.) The Opry Mills Mall, a bit further than the GOO, can also be walked to.

There are a lot of add-ons to the basic room cost. I was aware these charges were coming but they really add up. A $169 base rate per day had the following per day charges: state tax $15.63, occupancy tax $10.14, city tax $2.50, resort fee $18, sales tax on resort fee $1.67, self parking $20, sales tax on self parking $1.85. All that brought it up to $239 per day!

It is a huge place and very easy to get frustratingly lost in. A map is provided at check in and it is worthwhile to closely examine it and to try to locate things of interest while in a good mood. The map is useful but it takes trying it out to really understand it, particularly as to the different levels things are on which are difficult to comprehend just using the map.

The indoor pool was closed when we were there and was undergoing a substantial renovation judging from the size of the crew and the equipment they had working on it. It was not a warm day so the outdoor pool had few takers other than kids but the large outdoor warm jet pool got plenty of enjoyable use from us. I found it hard to find the indoor/outdoor pool area. You have to go through doors which appear to be solely to the spa but are really to both the spa and the pool complex.

Overall, using the hotel added to a great Nashville experience.

Room Tip: A high level atrium room is worth the cost.
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
st. louis
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 30, 2013

The facility is beautiful but that is the only good thing about the place. The check in was a nightmare. Even though our rooms were booked weeks ahead of time, it took 2 days to get us to our requested room. The actual rooms are small and no nicer than a Holiday Inn even though they are over $200/night plus $18 daily resort fee and $22 daily parking fee. The service at this resort is non existent ! My son in law had booked 3 rooms plus conference fees and needed to stay an extra night and the resort could not accommodate him. This resort is far overrated for what they provide for their guests. Would never recommend this place to anyone.

  • Stayed March 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reno, Nevada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 30, 2013

Stayed here for work meetings. Overall, great hotel. We ate at the Wasabi on site and it was terrible and way too expensive. The rooms are spacious with iPod docks, which I loved and charged my iPhone on. Can't really complain about anything.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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South Bend
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 30, 2013

We stayed at the Gaylord Opryland Resort & Convention Center over the weekend of the 26th of April. We arrived Friday around 12:30 PM. There is no place to park except "Self-Parking" which is $20.00 a day. We did find that you can drive to the Opry Mills parking lot, which is behind the Hotel and park. I could not locate the parking lot the first day so I was stuck in Self parking. Check in was quick and easy. I was surprised that we were able to get such an early check in. We arrived at our rooms and found them to be neat, clean and up to date. The bed was very nice and comfortable. We finally found the "Mini Fridge" inside what looked like a dresser. This also contained a large safe box.

The grounds are stunning and very extensive. You will do a lot of walking while you are there. The hotel has several restaurants and bars. All are very expensive. The Ole Hickory Smokehouse is the best but most expensive. There is also a Sports, Irish and Italian restaurant. We enjoyed our stay there. Checkout was quick and easy. When you check in they will tell you that a hold will be put on your card for $50.00 a day for incidentals. This will be released when you check out. What I didn't know was they put an $800.00 hold on my card for the room. Funny think was, the room was paid for by a good friend. So be warned and check your accounts.

Room Tip: Try to get a room in the D area. It is the closes to the Opry Mills parking area.
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  • Stayed April 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michie, Tennessee
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 30, 2013

The rooms were clean and the staff friendly. That's the only good thing I can say about my weekend stay.
1.) There are several fees they charge when you check out. Resort fees and Resort taxes are on your bill even if the pool is closed or you do not take advantage of other "ammenities". You will be charged $20.00/day to park at the hotel. That's insulting.
2.) You will easily get lost in the 9.5 acre resort.
3.) Coffee maker didn't work and it took me 2 days just to find the refrigerator. It is located in the dresser.
4.) Only one restaurant we could find open for breakfast with a 1 hour wait.
5.) The eateries are expensive and some are staffed with very inexperienced people. I ordered a Breve at The Coffee Bean. I was given a cup of regular coffee and half in half. I even explained to them what it was.

  • Stayed April 2013, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Gaylord Opryland Resort & Convention Center

Address: 2800 Opryland Drive, Nashville, TN 37214
Location: United States > Tennessee > Nashville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Nashville
#12 Luxury Hotel in Nashville
#35 Business Hotel in Nashville
#37 Family Hotel in Nashville
#38 Romantic Hotel in Nashville
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Gaylord Opryland Resort & Convention Center 4*
Number of rooms: 2882
Official Description (provided by the hotel):
Nashville's premier hotel, the Gaylord Opryland Resort & Convention Center, offers guests all the excitement and energy of Music City under one spectacular roof. Beneath our climate-controlled signature glass atriums and nestled in a bend of the meandering Cumberland River is an extraordinary selection of dining, shopping and recreation options that create the perfect setting for a complete getaway. Enjoy our 9 amazing acres of indoor gardens, cascading waterfalls and indoor river with our very own Delta flatboat. Within this lush landscape, you will discover remodeled guest rooms and suites, a completely redesigned Cascades lobby featuring a VIP check-in area, and a 20,000 square foot spa and fitness center. Gaylord Opryland also provides business travelers and meeting attendees a central location, 600,000 square feet of flexible meeting, convention and pre-function space and 263,775 square feet of exhibition space for dynamic meeting and convention experiences. Discover Gaylord Opryland and make memories. ... more   less 
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Also Known As:
Gaylord Opryland Hotel Nashville
The Opryland Hotel
Gaylord Opryland Hotel Packages
Nashville Gaylord Hotel

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