Opryland is beautiful and offers plenty to do, but I never, ever want to go there again. I've said it before, but this last trip has sent me over the edge. We go annually to see the Rockettes and/or Ice, both of which are spectacular. Next year we will sleep somewhere else and drive over to the Grand Ole Opry House, which is very do-able with its convenient and expansive parking. It is not necessary to stay in the hotel to enjoy its many attractions.
If you do stay at Opryland expect a beautiful, lush hotel. Also expect to see very little of it, because it is sooo dimly lit you can hardly see, well anything at all. Of course you are never really looking at anything but a map anyway, because the property is so large and sprawling that you will never know exactly where you are, and it will never be where you need to be. And wear comfortable shoes for this purpose too. Which means don't dress up in this luxury hotel.
Which brings up a whole other point: food. Cascades is the place to eat; it's the only convenient place in the whole hotel, and the only one with consistently good food (not my first trip and we have eaten at them all). Expect your service to be sub-par. On this particular trip, at Cascades we had our children's chicken fingers dropped on the floor by wait staff (no replacements) and a tea spilled onto my husband during our hour-and-a-half long lunch due to slow service. At the Hickory House we paid over $250 for a meal that was mediocre at best with service that was "over-trying." The staff was fawning all over us, but they never really "did" anything. We had 5 people sitting at a 6 person table, thankfully, because we never had a single dish cleared throughout the meal: the 6th seat became a clearinghouse station for the pileup of dishes we accumulated. For that kind of bill (3 on our table were kids meals) I'd expect a tad better service.
The check in and check out process was lengthy. At Christmas time, a very busy time of year, they had training staff working who clearly needed much more training. The girl who checked us in could not work the credit card machine and had to call for backup help and messed up the transaction so bad she had to call our bank to straighten it all out before she could get us cleared back up to check in. (By the way, the room was already pre-paid for, how she managed to do all of this, I will never understand.) The valet service was way overcrowded. The baggage was forever getting up to our room. I had quicker service at Disney World.
Really, for the price I paid here, I felt like I should have been in Disney World, or at least on a fancy vacation, but not in just a nice hotel in Nashville. Next time we will make our magical memories by staying at a chain hotel down the street--probably with a free breakfast--and driving over to see the entertainment. Or maybe we will pay for a luxury hotel --but I know of a better one downtown that has the best service and the most delicious restaurant I've ever experienced. Not sure which it will be, but it won't be Opryland.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.