My husband and I went there for an anniversary through Cudo and from the photos and expensive price of $190 a night (for a spa room), thought it would be a decent place. Thankgoodness we only paid half that or we would have left. (Although, paying ahead with vouchers ties you in anyway!) The views are great but the hotel doesn't use it or give you any place to sit and enjoy it. An outside seating area would have been lovely! The windows in our room were tiny and you had to stand up right against it to see the view. The tennis court & recreation areas are run down and the pool fithy with weeds growing out of the spa! Our room was passable (and very clean) but nothing special and little repairs needed everywhere. NOT worth anything near $190 a night! The photos on the website are beautiful and misleading... must have been taken some time ago. Apart from the bike/walking track, there is nothing at Trawool so we spent the day driving around the hills and enjoying wineries and restaurants at neighboring towns.
There is no mobile access unless you are with Telstra and no landline access to your room after 8pm or so at night! We had left, albeit adult, teenagers at home and would have liked 24hr access to them. There should be a direct no. through to each room!!
The breakfasts are dismal with only cereal and toast available. No coffee machine, only instant.
We wish we'd spent a bit more money and gone to a much nicer place. Bargains are only good if they are a real bargain... this was not!
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