What a terrible place. The manager was rude and swore at us when we asked to be in a different room AS THERE WERE MICE IN OUR ROOM! She was incredibly rude and unhelpful (as there was only one other couple staying they had other rooms) yet she still made us feel as if it was our fault and we were making a fuss.
Will be taking this issue further and the manager should be fired.
If you want a full nights sleep with nice service, do yourself a favour and stay somewhere else.
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- Also Known As:
- Oceanic Whitehall Sorrento, Victoria, Australia