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“Falls short of its potential” 3 of 5 stars
Review of Lindenderry at Red Hill

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Lindenderry at Red Hill
4.5 of 5 Resort   |   142 Arthurs Seat Road, Red Hill, Victoria 3927, Australia   |  
Hotel amenities
Ranked #1 of 1 Hotels in Red Hill
Ferntree Gully, Australia
Senior Contributor
47 reviews 47 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
“Falls short of its potential”
3 of 5 stars Reviewed February 8, 2014

Lindenderry is certainly an impressive property, but is a mix of good and bad experiences. Firstly the good. Reception was excellent. We arrived very early and intended only to let them know we were in the vicinity and would return after a tour of the local wineries. We were actually given one upgraded room on the spot with a promise to 'do their best' for the other couple in our party. This enabled us to offload our luggage immediately. The other couple were also upgraded later and the rooms were superb - very spacious and nicely fitted out. The pool area was nice and our wives put it to good use. The boys played pool and we were supplied with half a dozen beers to lubricate our shot-making. The Saturday night meal was good, but not great.
Now for the bad. The grounds are lovely, but we all felt that someone with a leaf blower and half and hour of time, could have made a big difference to the exterior presentation. Some of the outdoor furniture was a little 'tired' and the wooden furniture due for replacement. As mentioned, the room was superb but, with a door leading to the courtyard, why weren't we supplied with a key? The upgrade was appreciated but it put us within a few metres of a wedding, and although the Bollywood style music finished at about midnight, we may have wished to retire earlier. The meal was good but expensive, with the real shock coming with the drinks menu. I have canvassed many friends on what they would consider an acceptable price mark-up for a restaurant and all agreed that it was excessive. I saw Moet NV in Dan Murphy's yesterday for $45.15 per bottle - Lindenderry price it at $206. The light beers supplied whilst we played pool can be had at Dan Murphy's for $13.50 for 6 - Lindenderry charge $42. I can't help but think that this is excessive and it certainly soured the experience for us.

Room Tip: If you want and early night, seek a room away from any celebrations.
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  • Stayed February 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TonyBarradale, General Manager at Lindenderry at Red Hill, responded to this review, February 23, 2014
Hi GaryF1956
Many thanks for your writing a review of Lindenderry and for staying with us!
We are very much focusing on having Lindenderry maximise its full potential given our Red Hill location, magnificent accommodation and extraordinary grounds. We are also fortunate to have an outstanding Executive Chef who has prepared fabulous menus in Linden Tree restaurant, our cellar door and for conferences. As our refurbishment comes closer to fruition the estate is looking and feeler better every day.
I do appreciate your comments, all of which have been taken on board and as with all feedback we take it most seriously.
Kind regards
Tony

Tony Barradale
General manager
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205 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • French first
  • Any
English first
Ballarat, Australia
Top Contributor
95 reviews 95 reviews
26 hotel reviews
Reviews in 41 cities Reviews in 41 cities
344 helpful votes 344 helpful votes
4 of 5 stars Reviewed February 5, 2014

Travellers, couples or business groups will find this property a beautiful retreat in a quiet corner of the Mornington Peninsula. With about 40 or so rooms, Lindenderry has lots of quiet nooks, retreat areas, games rooms. a library (most with open fireplaces) together with an indoor pool. Would be a fantastic spot for a group or business team get together! It presents as a charming country property, basically single-storey and nestling into its garden/vineyard surrounds

We had a Garden Room (so called for its lovely views through floor-to-ceiling windows over the rolling, spacious garden with mature trees, and a pond, replete with two white geese). the room was a massive 60m2, so even with a king-sized bed, there was stacks of space. Décor was a modern black and silver theme, tastefully done. The Garden rooms certainly would be preferred to the Vineyard rooms which, not surprisingly, overlooked the vineyards.

We had an accommodation/meals package which came with a complimentary welcoming bottle of Moet & Chandon bubbly, most welcome on a very hot day

Their vineyards are beautifully maintained (unlike some of the scruffy-looking ones about) and their separate cellar door building offers wine tastings and some basic fare such as pizzas. Dan behind the counter there ( studying to be a wine-maker, himself) was a friendly soul, who after seven years in the job, offers good advice on the estate's (excellent but not inexpensive) wines.

BUT, in addition to the positive reviews of the facilities, we were attracted to Lindenderry because of the very complimentary reviews accorded to its decorated chef. It was a special birthday treat for my wife, and we looked forward to the prospect of being able to walk, suitably warmed by the Moet, just a few metres to the much-vaunted restaurant, have a memorable meal and stroll back to out room.

Well, the meal WAS memorable, but for the wrong reasons !

After satisfactory entrees we looked forward to the main dishes - my wife to a lamb dish and me to a waygu fillet steak. The lamb came as two huge-boned chops with a meat : fat ratio of about 20:80 - greasy looking and quite off-putting. My steak (ordered to be medium, came as a chewy, rare, odd-shaped blob of a cut and quite inedible. We were offered replacements, but rejected that offer given the chef's performance at the first attempt, but were offered our drinks at no charge - a reasonable attempt at damage control.

I guess we were unlucky to get the B grade chef on the Sunday evening we were there... but some quality control of the sous chef personnel is certainly called for.

Also a little quality control of a few elements of the surroundings is also called for - dead plants, paint needing retouching, some tidying up of verandas (the outdoor furniture was covered in dust) and so on. There is new management in place we heard, so some of the above might be looked at soon

Given all of that, we would still recommend Lindenderry as a lovely retreat.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TonyBarradale, General Manager at Lindenderry at Red Hill, responded to this review, February 23, 2014
Hi gaad
I am please you enjoyed your stay at Lindenderry and my thanks for taking the time to write a review. Lindenderry is a beautiful place to visit and stay where one can enjoy the fabulous rooms and extensive gardens - plus our vineyard of course!
Your feedback regarding your meal at Linden Tree on the Sunday night I am surprised about as we regularly have nothing but overwhelming praise for the menu and kitchen. However I have most definitely discussed this with our Executive Chef who assures me there ought not to have been (or will be) any concerns with his dishes.
Lindenderry is in the final throes of a refurbishment whereby all rooms, public areas and grounds will be presented to a superb standard, reflecting our commitment to giving all our guests a wonderful experience.
Thank you for your review and we look forward to welcoming you back to Lindenderry!
Kind regards
Tony

Tony Barradale
General Manager
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Langwarrin, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 31, 2014

Stayed here when I proposed to my girlfriend some time ago. Was nothing short of amazing and the staff went out of their way to make our stay special. All staff encountered were pleasant and helpful. On our first anniversary we stayed again in the same room, big room overlooking the gardens on the ground floor. Nothing has changed in this time, the staff are still happy and pleasant and very good at what they do. Have a walk around the property and drink in the surroundings. Especially good over spring when stuff is in bloom.

Room Tip: Overlooking the gardens you can't go wrong.
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  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TonyBarradale, General Manager at Lindenderry at Red Hill, responded to this review, February 6, 2014
Hi ClintonT
I am delighted you and your wife returned to Lindenderry for your anniversary!
It is great to return to a place that obviously meant a lot previously for all the right reasons to then find it as good as ever. Our team at Lindenderry always go out of their way to ensure an exemplary guest experience where nothing is too much trouble.
Many thanks for writing this review - I hope we see you both back for your second anniversary!
Kind regards
Tony

Tony Barradale
General Manager
Report response as inappropriate
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Perth
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 30, 2014

This is advertised as a boutique hotel but in fact is a conference/wedding venue. As leisure guests we were felt very secondclass. The staff were very helpful but the room was very bland, no pictures on the wall, no drawers or shelves for clothes and the bathroom unimaginative. The spa was not open, and swimming pool unusable as the windows were all open letting in the extreme heat.We were shunted into a small dining room where the wine and highchairs were stored as the main dining room was occupied by conference guests. It was extremely hot and the a/c couldn't cope, so the red wine was too warm. The nicely appointed lounges and games room were all unavailable to us in the afternoons as they were full of workshop attendees. The second day there were no biscuits in the room, apparently they had run out, though the conference guests had tea and cakes laid out in the games room there was nothing for us despite requests.
Food was excellent and service from staff in reception and dining room good. The hotel itself and the grounds are beautiful, but it is not a boutique hotel as they advertise - disappointing!

Room Tip: Courtyard rooms soulless - no pictures on walls, no drawers or shelves for clothes, tv doesn't r...
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  • Stayed January 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TonyBarradale, General Manager at Lindenderry at Red Hill, responded to this review, February 6, 2014
Hi Alison57Perth
My thanks for writing this review and expressing your disappointment with your stay at Lindenderry.
We certainly promote ourselves as a boutique country estate given the extensive grounds, gardens and varying facilities we have at Lindenderry, which we find the majority of our leisure guests are attracted to.
Certainly having a smaller conference in-house can change the dynamic, though it ought not to have impacted your own experience and I am sorry it apparently did - the beauty of Lindenderry is its space which comfortably separates all guests to ensure their privacy. Whilst it was hot when you stayed I am unaware of any air conditioning issues which if there were, we would have been able to immediately rectify at the time.
I do hope you consider returning to Lindenderry another time - we would enjoy welcoming you back.
Kind regards
Tony

Tony Barradale
General Manager
Report response as inappropriate
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newcastle on tyne
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 25, 2014

Takes a bit of finding,wondered if it was worth the hassle for one night...weather poor , wet and cold,was persuaded by welcome and comfortable room that it was. Although its a wine estate, did not buy a bottle , as it was way beyond what is reasonable back home in England,made do with a glass each.Handy parking, and also good for Ferry Sorrento across to Queenscliff.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TonyBarradale, General Manager at Lindenderry at Red Hill, responded to this review, February 6, 2014
Hi bobNewcastleOnT
I am pleased you took time out from your travels to stay with us at Lindenderry. Yes, Lindenderry is a most interesting place, a very beautiful one at that and of course our Award Winning wines speak for themselves.
Appreciate your review and do hope we have the opportunity of welcoming you back.
Kind regards
Tony

Tony Barradale
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mornington, Australia
1 review
5 of 5 stars Reviewed January 22, 2014

I would like to thank the wonderful staff at Lindenderry Hotel at Red Hill for their kindness on Saturday the 18th of January

I was caring for three children. Two babies 9 months and 3 months and a child two and a half years. One of the staff (Jennifer) bought a cot into the room. Sometime later, she heard the babies crying and knocked on the door to ask if she could help. I was so relieved and thankful and Jennifer helped to control one of the babies crying. She was so supportive.

Later in the night I had trouble again and dialled 9 to ask for assistance. A few minutes later Sharon from the wedding group came to my assistance. Sharon soothed one of the babies off to sleep, so the other baby finally went to sleep too. The 2 year old slept through this

These young ladies are a credit to Lindenderry and to themselves. Working over and above their duties. How do you ever know how to thank them?

Lindenerry is a beautiful picturesque property. With very caring staff in all areas. I highly recommend this hotel

  • Stayed January 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TonyBarradale, General Manager at Lindenderry at Red Hill, responded to this review, February 3, 2014
Hi SueM
I am delighted with your recent experience at Lindenderry - thank you for taking the time to write this review. I have passed your kind words to Jennifer and Sharon who simply state "they are doing their job". All the team here at Lindenderry go out of their way to do that little bit extra as far as the guest experience is concerned.
Many thanks for your comments and recommendation - I look forward to welcoming you back to Lindenderry!
Kind regards
Tony

Tony Barradale
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 21, 2014 via mobile

Travelling to lindenderry for a conference last week we found a picturesque property with quite well appointed rooms, Beautiful grounds and lots of potential. The conference set up was fine but the AC did struggle in the 44 degree heat last week. Food and beverages what let the experience down. No catering for dietary requirements at all on the first night despite these being communicated well in advance. The vegetarians and gluten free guests were forgotten it would seem and something had to be prepared, not good enough. A quiet word to the FB manager meant breakfast and lunchtime the next day were better but we should not have to beg for some service. Average food in an environment with so much potential is a shame.

Stayed January 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TonyBarradale, General Manager at Lindenderry at Red Hill, responded to this review, February 3, 2014
Hi froggyMelbourne
Many thanks for your recent review and I am sorry there were some aspects of the conference you attended which did not live up to your expectations. Clearly the dietary requirements were an inexcusable oversight, however understood this to be quickly rectified and to the satisfaction of all. It was an especially hot week when you were here with all systems under pressure.
I appreciate your comments and do hope we have the opportunity of welcoming you back to Lindenderry at another time.
Kind regards
Tony

Tony Barradale
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lindenderry at Red Hill

Address: 142 Arthurs Seat Road, Red Hill, Victoria 3927, Australia
Location: Australia > Victoria > Mornington Peninsula > Red Hill
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Room Service Spa
Hotel Style:
Ranked #1 of 1 Hotels in Red Hill
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Lindenderry at Red Hill 4.5*
Number of rooms: 40
Official Description (provided by the hotel):
Lindenderry is the perfect base to explore the Mornington Peninsula, created in the tradition of elegant European country estate hotels, Lindenderry is a secluded retreat in the heart of Victoria’s beautiful Mornington Peninsula. Set on a magnificent 30 acre estate amid gardens, lawns and a vineyard, it simply breathes understated elegance. Lindenderry has 40 guestrooms, an Endota day spa, and an a la carte restaurant in addition to the extensive on site recreational facilities. ... more   less 
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Also Known As:
Lindenderry At Red Hill Hotel Red Hill
Lindenderry At Red Hill Victoria

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