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“Awesome place!!” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites College Square

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Holiday Inn Express Hotel & Suites College Square
2.5 of 5 Hotel   |   2903 Millers Pointe Drive, Morristown, TN 37813   |  
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Ranked #3 of 10 hotels in Morristown
Clarksville, Tennessee
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“Awesome place!!”
5 of 5 stars Reviewed February 8, 2012

If you are in Morristown and need a place to stay, then check this place out. Clean bed, clean rooms, good breakfast and friendly staff.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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40 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • German first
  • Any
English first
East Tennessee
Top Contributor
131 reviews 131 reviews
50 hotel reviews
Reviews in 59 cities Reviews in 59 cities
150 helpful votes 150 helpful votes
3 of 5 stars Reviewed January 3, 2012

Stayed a night in Morristown at the HIE. First stay at this hotel. Nice and kind reception desk staff and workers at HIE. The room was clean, comfortable with nice HD flat screen television. Plenty of room. My only dislike is a big one- the bed was simply not comfortable. Compared to Courtyard and Fairfield Inn, it simply can't compete. That is really too bad because in all other measurements, the HIE met or exceeded the Courtyard or Fairfield Inn hotels that I usually stay in when traveling. I have enjoyed the HIE before as well as the Holiday Inn Resort hotels and the beds did not seem so poor as this one. It made for a uncomfortable night.

The rest of the hotel was great. The breakfast exceeds the Marriott and other hotels. Really enjoyed the Pancake Machine in the breakfast offerings. Great hot cakes with choice toppings. Excellent breakfast.

Hotel located at intersection of major highways on north end of Morristown. The mall and other top flight strip mall stores are across the highway just minutes for walking or driving. The hotel is located near several dining choices.

The internet service was good, nice pool even though I did not use it. Clean inviting commons area with free USA Today and local paper.

In summary, a good hotel. I do not know if I simply had a bad box springs and mattress or if they are all as hard and uncomfortable. The pillows were medium to hard. Recommended if you like a hard bed or check it out before you settle on a room. Otherwise, this is a great hotel with super kind and welcoming staff. Clean and inviting hotel and rooms.

Room Tip: The rooms were all on four floors and the hotel in an very quiet area even though it is close to a s...
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  • Stayed December 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Virginia
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 14, 2011

Reservations via Internet and downloaded map provided. Once in Morristown we were unable to locate the hotel, nor was our GPS of assistance. The map showed where they used to be, now a Best Western. A telephone call to the desk got us there. N-bound take I-81 Exit 8 and follow Rts 25E/32 northeasterly to 11E (E Morris Blvd), exit going east (to your right) a short distance. Look for Dominos Pizza on your left, and you're there. S-bound on I-81 take Exit 12 and follow Rt 160 northwest to intersection with 25E/32. Take this exit northeasterly to 11E and follow previous directions from there. Hotel very nice, we had breakfast only. We would return.

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Georgia
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 1, 2011

Can't say enough nice things about this hotel! Our room was spotless and fresh. The beds are very comfortable and had plenty of nice pillows. The bathroom was spacious and had a bent-rod shower curtain over the bathtub for extra room. The clerk at check-in was courteous, friendly, fast and efficient. The hotel was quiet and not directly on a busy street with lots of traffic. Breakfast included plenty of choices of hot and cold food items, and the staff kept it well stocked and clean. The free wi-fi worked seamlessly in our room and in the lobby areas.

This property is in excellent condition and looks great. They do a great job keeping it clean and inviting. We've stayed here twice in the past month, and both stays were terrific without any problems at all. We'd recommend it highly to families and business travelers. It's an easy drive to anywhere in the town from this hotel. The location is great and easy to find.

  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Maryville, Tennessee
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 21, 2011

Stayed overnight for ball tournament....Got to room & it was roasting. Went to desk & told them. They checked it & the unit had froze up. They moved us next door to same kind of room. Room clean although bad patch & paint job on touch ups. Hotel was quiet. Breakfast was ok not the usual Holiday Inn Express..Hot rolls were barely warm. No waffles but they did have a pancake machine.

  • Stayed June 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Northern Kentucky
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 14, 2011

I have stayed at this particular Holiday Inn Express several times because of the high quality of service they offer. They get good marks all around: check-in is a breeze; the rooms are large and well laid out; beds are comfortable; staff are friendly and accomodating; and the entire hotel is very, very clean.

They have a good sized swimming pool and up to date fitness center, and the wi-fi connects easily and is fast. The complimentary breakfast buffet now offers a pancake maker in addition to a wide variety of hot and cold fare, and the dining area is large and inviting.

The hotel is close to plenty of retail shopping and restaurants, and front desk staff are happy to offer recommendations of things to do and see. The Holiday Inn Express Morristown is a real gem.

  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knoxville, TN
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 6, 2011

Stayed at this hotel for a week on business. It was nicer than I expected. Being only 6 years old, the hotel is in great condition. The housekeeping staff kept my room spotless. A full hot breakfast every morning was awesome! Hope I have to come back!!

  • Stayed March 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Hotel & Suites College Square

Address: 2903 Millers Pointe Drive, Morristown, TN 37813
Phone Number:
Location: United States > Tennessee > Morristown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 10 hotels in Morristown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites College Square 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites in Morristown, Tennessee Small town charm makes our Morristown, TN hotel a terrific place to visit or do business. Our conveniently located hotel in Morristown, set between the Great Smoky Mountains and Clinch Mountain, provides a comfortable place to call home. This new hotel offers easy access to both I-81 and I-40 via US 25E and US 11E. Savvy corporate travelers will appreciate the amenities and location of our Morristown hotel. Business meetings at Mahle, NCR, Arvin Meritor, or Berkline/ Benchcraft Industries will be easy to schedule because of our hotel's close proximity to downtown Morristown. Our award-winning Morristown hotel is an ideal Tennessee vacation hotel. There are 30 golf courses within a 50 mile radius, Cherokee Lake is four miles away and historic Crockett Tavern is one mile away. The Rose Center, a regional and cultural performing arts center, is three miles from our Morristown accommodations. We offer a warm and inviting welcome to our smoke-free hotel in Morristown, Tennessee. There's an indoor pool for year-round fun and a fitness center. Complimentary high-speed, wireless Internet lets you stay in touch with the office or family while you travel. Come join us in the place that Davy Crockett called home. Book your Morristown hotel reservations now and enjoy great hotel rooms and rates. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites College Square
Holiday Inn Morristown
Morristown Holiday Inn

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