I stayed at the Novotel Creswick 2 weeks ago for the weekend and did not enjoy my stay at all.
The room was not prepared for the 2 adults and child we booked for, we had to REQUEST on 3 separate visits to the front desk a TV remote, bedding for our daughter and then a towel for our daughter.
We were not advised when booking or checking in that it was necessary to make a booking to eat in the resort. Given the remote location of this resort I would have thought that house guests would have been catered for in the restaurant. No attempt was made by the restaurant staff to offer any alternative, other than "no we are fully booked"
Thr oom itself was fine until I went to have a drink on the balcony only to find the area had not been cleaned for a considereable amount of time. There was a birds nest and several months worth of bird droppings over the walls, floor and outdoor furniture. This was such a shame given the lovely view across the golf course.
We planned the weekend away to celebrate my partners birthday, unfortunately the overall poor standard of amenities and service resulted in a disappointing.
I would not stay at this resort again nor recommend it to friends and family.
- Official Description (provided by the hotel):
- Situated on 150 acres of state forest in the Victorian Spa Country, the Novotel Forest Resort Creswick is a 4.5 star hotel perfect for a holiday or weekend getaway, with a conference centre for up to 600 people making it ideal for meetings and events. Located 11 km from Ballarat, near Daylesford and Hepburn Springs, the resort features a boutique day spa, gym, outdoor heated swimming pool, an a la carte restaurant, bar, and a Tony Cashmore designed championship 18 hole golf course. All 143 rooms and suites feature balconies, king beds and spa baths. ... more less
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- Also Known As:
- Novotel Forest Resort Creswick Hotel Creswick
- Novotel Forest Hotel Creswick
- Accor Forest Hotel Creswick
- Creswick Novotel
- Novotel Forest Resort Creswick Victoria