The volunteer conductors and other volunteers were really nice and friendly, which is one of the great things about this attraction. There are nice views from the train too, whether it's just the trees or off into the distance occasionally. It seems like the big tour groups just travel to the Menzies Creek stop and get off there, so if you want a quieter ride, stay on and go to Lakeside and back, there will be less passengers (of course it costs more to go further too). The prices and explanation about the cost are on the website, so you can make your own judgments whether it is good value. We had a discount offer and I wouldn't want to pay the full fare, but I understand why it's like that. The volunteers were really great.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
October 28, 2012
Report response as inappropriate
Thank you for your lovely comments about the Puffing Billy volunteers. They really do go out of their way to make everyone's trip aboard the train a memorable one!
As you've mentioned, the breakdown about what the train fares go towards is available on our website. Running our train in line with our Era Of Significance involves significant costs, but the benefit for our passengers is a chance to "step back in time" aboard a century-old train!
Kind regards from the Puffing Billy team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.