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“Two wonderful tours” 5 of 5 stars
Review of Hotel Ibis Thornleigh

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Hotel Ibis Thornleigh
3.0 of 5 Hotel   |   200 - 212 Pennant Hills Road, Thornleigh, Hornsby, New South Wales 2120, Australia   |  
Hotel amenities
Ranked #1 of 1 Hotels in Thornleigh
Pensacola, Florida
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
“Two wonderful tours”
5 of 5 stars Reviewed January 27, 2014

We had a delightful day in the Blue Mountains with Rob. Although it was very misty he provided a great deal of history and legends of the area. A great lunch was included and morning tea in the woods. Since we were unable to see the vista points like the 3 sisters he made arrangement for us to see an aboriginal show with dancing and music.

The second tour was in the Yarra Valley, a ride on the Puffing Billy steam train, then wine tasting and and amazing lunch. Ben was very knowledgeable about wines and the area. The tour was supposed to end after lunch but he made arrangements for us to visit a second winery. He also called ahead for dinner arrangements at hotel before being asked.

The quality of both the tours was very professional yet warm friendly and very accommodating. Both guides called to confirm the day before so we knew what to expect.

I would tour with AWE again in a heart beat and recommend them highly!

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HITGM, General Manager at Hotel Ibis Thornleigh, responded to this review, March 4, 2014
Dear Cmdrzzz,

Thank you for your review. I was happy to hear that you have enjoyed the tours recommended by our hotel staff and will share your feedback with the rest of the team.

Thank you once again



Regards,
Hussein Abdallah
General manager
ibis Sydney Thornleigh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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266 reviews from our community

Traveler rating
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    68
    11
    6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Italian first
  • Korean first
  • Any
English first
Singapore, Singapore
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed January 12, 2014

We recently stayed here while visiting Sydney for the New Year. Hotel was reasonably well maintained. However the rooms was on the smaller side almost feeling like Japan or Paris. However staff was very courteous and they made sure to block a nice room for us on hi-floor as per our advance request. Anyone staying here and using public transport, please sure to understand the location of the hotel better. Can be confusing as no signs at Train station and it is not manned usually.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HITGM, General Manager at Hotel Ibis Thornleigh, responded to this review, March 4, 2014
Dear Mohit_Wadhawan,

Thank you very much for your review. I was delighted to hear that our staff were very courteous and followed through on your requests. It is always a pleasure to hear good comments such as yours. As for directions from the train station, we are now emailing directions with all reservation confirmations to avoid any confusion.

Regards,

Hussein Abdallah
General Manager
ibis Sydney Thornleigh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wagga Wagga, Australia
1 review
5 of 5 stars Reviewed January 5, 2014

I was very impressed on our recent one night stay at this hotel. The staff were helpful and friendly. The room was very clean and well equipped- bar fridge, phone, ironing board, tea and coffee making facilities. The option of a fold out bed for my two young children to sleep in was excellent- they loved it! The individual room air conditioner was a little noisy but did a fantastic job! The location was excellent- just off the end of the Sydney-Newcastle Freeway. It was also a simple and easy drive into the city the following morning down the M2. Plus the restaurant was a great find- quite a decent range of dinner options for the whole family. Plus only minutes walk to McDonalds if you don't want breakfast at the restaurant. Would definitely stay here again and again!

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HITGM, General Manager at Hotel Ibis Thornleigh, responded to this review, March 4, 2014
Dear Beck 169

Thank you very much for choosing to stay at ibis Sydney Thornleigh. It is always a pleasure to receive positive feedback. I will share your feedback with our team as I'm sure it will serve as a motivation to continuously improve our services,

Thank you once again and we look forward to having you here as our guest in the near future

Regards,

Hussein Abdallah
General manager
ibis Sydney Thornleigh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blayney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed December 19, 2013

Reasonable check in time, the room was clean and well presented and serviced daily. Even though this motel is along side a busy road there was no road noise whatsoever as long as the window is kept shut. Very comfy bed. Will stay again when working in the area again.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darwin, Australia
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 19, 2013

I found this hotel was fantastic. I got my room at a great price through a 'flash' sale on one of the hotel websites.
The room was very clean, and well set out. The bed was extremely comfortable.
The staff were very friendly and helpful, in particular was the hotel manager who went out of his way to welcome all the guests.
Many great restaurants within walking distance (and I don't mean McDonalds!)

  • Stayed December 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wickham Nsw
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed December 15, 2013

This hotel was expensive for an ibis, but wanted somewhere with a restaurant, so was willing to pay the extra $40-$50. On arrival was informed their restaurant does not open on a
Saturday night! I was appalled. The accommodation had already been paid, so had no choice but to stay. How on earth do Accor get away with closing their restaurants in their ibis hotels on
saturday nights? We had the same problem when we stayed in their hotel in Newcastle. Appalling service. Once again, it was not possible to hear the tv when the air con was going, so had to choose one or the other. Reach the point where you think you should be paid for the inconvenience and misery of staying in such a place.

  • Stayed December 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Ibis Thornleigh

Address: 200 - 212 Pennant Hills Road, Thornleigh, Hornsby, New South Wales 2120, Australia
Location: Australia > New South Wales > Greater Sydney > Hornsby > Thornleigh
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Thornleigh
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Ibis Thornleigh 3*
Number of rooms: 105
Official Description (provided by the hotel):
Ibis Sydney Thornleigh is conveniently located in the northwest of Sydney, with easy access to major arterial roads in and out of Sydney. Only 35 minutes from the CBD and close to the train station, the Hotel Sydney Thornleigh is perfect for visiting Sydney whether forbusiness or leisure. The hotel features a bistro restaurant and outdoor parking. Our well appointed rooms include in house movies. Explore the Thornleigh area and Hornsby district, which offers cinemas, restaurants and leafy parks. ... more   less 
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Also Known As:
Hotel Accor Thornleigh

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