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“Nice Country Style accomodations” 4 of 5 stars
Review of BEST WESTERN Smokehouse Lodge

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BEST WESTERN Smokehouse Lodge
850 West Main Street, P.O. Box 976, Monteagle, TN 37356   |  
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Ranked #2 of 6 Hotels in Monteagle
Westfield, NY, United States
1 review
“Nice Country Style accomodations”
4 of 5 stars Reviewed April 3, 2014

if you like country style accommodations this Best Western provides a quaint setting with comfortable rooms and cabins. the SmokeHouse restaurant is good food and you get a 10% discount on you meal if you are staying at the Best Western.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamper1960, Owner at BEST WESTERN Smokehouse Lodge, responded to this review, April 5, 2014
Thank you so much for your review. I will share this with the staff and know they will appreciate it. Come see us again soon.
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308 reviews from our community

Traveler rating
    123
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    45
    33
    37
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • Any
English first
Louisville, United States
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 31, 2014

The redeeming aspect of staying at this hotel is the separate restaurant. It was good. The hotel had very poor internet connection. Our room had no hot water in the shower and the door and a/c unit were not properly sealed. Cold temperatures made that area of the room very uncomfortable.

  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamper1960, Owner at BEST WESTERN Smokehouse Lodge, responded to this review, April 1, 2014
Sorry for your unpleasant experience in the hotel. We are remodeling our rooms and perhaps we did not finish with sealing up the ac unit and door weather striping. 800-489-2091
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Travelers are raving about these Monteagle hotels

1 review
5 of 5 stars Reviewed March 30, 2014

Clean, nice staff, reasonably priced...would stay there again. The adjoining restaurant was fun, as well. Plenty of good food, country style, nice barbecue sauces to try, delicious fudge and old country store flavor. Snowed the day we were there, beautiful countryside and great location to rest. Everything in hotel worked well, internet no problem, and wake-up call right on time! I would stay there again.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamper1960, Owner at BEST WESTERN Smokehouse Lodge, responded to this review, April 1, 2014
Thank you so much for your comments, I will pass them on to the staff. Come back and see us on your next trip over Monteagle Mountain.
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Arkansas
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 26, 2014

No complaints. The wife and I stayed in one of the cabins recently, and found them clean and comfortable. Good, old-fashioned Southern friendliness. The deer that wandered over each night from the woods was an added treat, and added to the rustic experience.
The restaurant was very good; the pulled pork was as delicious as I've had anywhere.
We will visit again.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamper1960, Owner at BEST WESTERN Smokehouse Lodge, responded to this review, March 28, 2014
We appreciate your review and response. Thank you for your business and I will pass this on to our staff. Hope you will come back and visit us often.
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Abingdon, Illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 25, 2014 via mobile

Stayed with family on trip from Florida to illinois.motel was clean,staff was friendly and helpful.resteraunt next door was good .a real southern country atmosphere.been through here many times but first time stopping.would stay again and will definetly eat at the resteraunt next time through.

Stayed March 2014, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamper1960, Owner at BEST WESTERN Smokehouse Lodge, responded to this review, March 26, 2014
Hey, thank you Nedley. We appreciate your comments. Do try our restaurant next trip, we've been serving food since 1960, when our dad, Jim Oliver, started it. We're proud of our family recipes and food preparation. Making many upgrades to the Lodge too, you need to see these when you come back.
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St Louis, United States
1 review
3 of 5 stars Reviewed March 24, 2014

Very nice place and clean, in the rooms and the property. Friendly staff, very accommodating, staff was notified about toilet in the am upon departure...don't know if toilet was fixed. But the bathroom had toilet easily get stopped up, and there was black mold and ceiling falling apart in the shower area.

  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamper1960, Owner at BEST WESTERN Smokehouse Lodge, responded to this review, March 26, 2014
Thanks for your comments Sean, in fact we are doing updates right now in all rooms and outside. Now that the weather is getting better we can move on with these items and get it all done. Come back and see what we are doing. Will Pass your comments on to the staff.
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Nashville, Tennessee
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 17, 2014

If you're thinking of a romantic weekend in a rustic cabin PLEASE avoid this place. When we entered the cabins we immediately noticed that the mattress on the bed caved in the middle. Overlooking that, I began starting the fire for the romantic getaway I had planned with my lovely wife to escape our home of 6 kids. Sleeping on the floor cuddle with my wife wouldn't be so bad. I'm an experienced camper but I had been warned by a friend that the wood at the cabins wood not burn. So with that notice I brought my own starter wood to get the night blazing. So I asked my beautiful bride to open the wine and get the jacuzzi tub ready as I prepared the fire. After burning through all of my seasoned pine starter wood, I realized that the reason they ask you if you need a start log at check in is because the wood for the fireplace is specifically purchased so that it will NOT burn and you must buy the starter log from the desk; which by the way, will not light the wood at the cabin.

After spending about 45 minutes trying to start the fire, my wife shrieks at the condition of the jacuzzi. The tub was extremely nasty with what appears to have a spilled drink all around the edges. After inspection, it appeared that the room had not been cleaned and only the bed was made without changing the sheets.

That was the last straw. After ruining what was setup to be a night of romance the finale was the extremely poor service at the desk and the slow response to make decisions. They refused to refund our money with the offer of another night stay. Who would want to stay there?

Don't go here, unless you want to waste a perfectly good date night!

  • Stayed February 2014, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamper1960, Owner at BEST WESTERN Smokehouse Lodge, responded to this review, June 2, 2014
This is the second time you have made these same comments and you are an obvious scam artist. You are just trying to get something for nothing. Sorry you are this kind of person.
Please find yourself another place to pick on, and another place to stay.
Thanks, But No Thanks!
The Smoke House Gang
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Smokehouse Lodge

Address: 850 West Main Street, P.O. Box 976, Monteagle, TN 37356
Phone Number:
Location: United States > Tennessee > Monteagle
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Monteagle
Price Range (Based on Average Rates): $
Number of rooms: 99
Official Description (provided by the hotel):
The Smoke House invites everyone to experience Southern Hospitality at the Restaurant, shop the Old General Store, stay in Rustic Log Cabins & the Mountain Lodge, and experience every Friday & Saturday Night Live Nashville Music. Southern cookin’ offering three generations of family recipes on the menu and the daily buffet;Homemade everyday! The Old General Store's old fashioned candies, antiques, homemade fudge, Moonshine Museum, and the Louvin Brothers Country Music Museum. Lodging features Log Cabins w/Jacuzzi tubs & fireplaces, and Queen and King rooms with big back decks overlooking the serene and beautiful 20 acre campus, & fishing lake./Tennessee Lodging/Monteagle/Chattanooga/Winchester/Tullahoma/South Pittsburg/Sewannee/Manchester/Jasper/Cowan/Live Music/Bonnaroo/River Bend Festival/Corn Bread Festival ... more   less 
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Also Known As:
Best Western Smokehouse Hotel Monteagle
Monteagle Smokehouse Lodge Hotel
Monteagle Best Western
Best Western Monteagle

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