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“Inspect your room before check in.” 3 of 5 stars
Review of AMG Motel & Serviced Apartments

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AMG Motel & Serviced Apartments
17-19 William Street, Ryde, New South Wales 2112, Australia   |  
Hotel amenities
Ranked #8 of 10 Hotels in Ryde
NSW
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Inspect your room before check in.”
3 of 5 stars Reviewed August 16, 2012

this place is not what you expect, especially from the reviews on this site. in my experience the rooms are old, very old, but maintained. i have stayed in a couple different rooms, some which are obviously renovated and others that werent very appealing. i told the staff i wasnt happy with my "less appealing" room and was moved the next day as they were booked out. when i got back from work they had already moved my belongings across to the new room for me.

I strongly advise to ask to inspect the room before checking in. if its not to your standards ask to see a renovated room.

majority of rooms have cooking equipment (oven,stove,grill) with all equipment supplied for $89 per night for a week stay. i have not been able to find another place to compete with that price for whats included


i have stayed at this place many times, by myself and with family. I have already posted a comment to this page but had it deleted. I have also been watching and noticed that any comment that doesnt drag the hotel across the coals is deleted days after it was posted. I beleive an ex staff member is responsible as when i made my last review i was contacted over this website with an abusive message from a shellyT488, claiming that i was a employee of the motel. and i also know that this person was the manager of the motel from when i stayed last year in december. also if you look at other review websites (i.e google) you will see not all experiences are bad. i cannot stress enough to inspect your room before check in if you are unsure about staying at this place

Room Tip: INSPECT YOUR ROOM BEFORE CHECK IN!!!1!!!! also check google reviews, there are more reviews there to...
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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18 reviews from our community

Traveler rating
    1
    3
    4
    2
    8
See reviews for
6
Couples
0
2
10
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Sydney, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed April 7, 2012

Ants and bugs are running all over the place. You can't walk barefooted because it's so gross.
I booked it online from abroad and payed in advance for 6 weeks when I arrived. But after two weeks I couldn't stand it anymore and asked for my money back.
Haven't seen the money until today.

  • Stayed May 2011, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kendall, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed February 26, 2012

Total disgrace, putrid, stuffy, cockroaches, no water in kitchen - thank goodness because you would be scared to drink it, blood stained quilt, green stains on sheets, mould on bathroom door and walls visible on outside doors & walls, old broken tv, didn't feel safe, light switches taped up, lamp didn't work, floor not vacuumed. Where do I stop DON'T STAY THERE. See my pictures.

  • Stayed February 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, Australia
1 review
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed November 5, 2011

had room with 2 bedrooms, kitchen and bathroom, NO TV, NO A/C, blinds with broken slates as drapes (no hope shutting out the morning sun), peeling paintwork, no shower curtain, thankfully only booked 1 night.
On the plus side, crisp clean bedding, nicely laid out towels /soap, 2 beds per room, and walking distance to Ryde Mall

Stayed November 2011, traveled with family
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed September 28, 2011

We booked on line and arrived late at night and were asked to pay up front, strange. Only to find they had closed the office soon after we arrived. Room was smelly, window latches broken so couldn't lock them, light switch arching, food on the floor, toilet wouldn't stop running, taps dripping all night, no shower door, bed cover dirty, not even any toilet paper, last thing you need after a long flight. Spoke to the office lady in the morning and was refused a refund for days not used. We left any way and when I e-mailed them later they accused us of smoking! and dirtying room! and threatened to debit our credit card fees for cleaning! The only saving grace has been after weeks of discussion and involving the credit card company we finally got the unused days back less the night stayed and deposit.
Simple, they provide terrible service and live off non refundable deposits. Yes we knew it was a cheaper option but went elsewhere for same money and it felt like luxury after this.

Room Tip: Go look at rooms before paying, photos and description on internet deceptive
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  • Stayed September 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delhi
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 11, 2011

The location is very good and there is Top Ryde Mall and lots of shots within walking distance. Also the bus stop is very near and there are express (M) buses to go to the city which is about 20 to 30 mins away. The location is excellent if you work at Sydney Olympic Park just as I was, because you would travel against the peak hour traffic, and reach office in just 10 mins. The hotel is good value for money, though cleanliness could have been better. Most rooms provide a kitchennete which is very useful for long stays.

  • Stayed December 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
62 reviews 62 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed October 19, 2010

DO NOT STAY AT THIS HOTEL

It is filthy, dingy, dank and depressing. The colour theme is nicotine-yellow.

For business, you wouldn't stay here - impossible to feel professional.

For leisure you wouldn't stay here - you cannot be sure what your toddler might swallow from under the beds.

If you are forced to stay here, make sure you don't pay more than 70 dollars a night; it isnt worth more.

  • Stayed October 2010, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about AMG Motel & Serviced Apartments

Address: 17-19 William Street, Ryde, New South Wales 2112, Australia
Location: Australia > New South Wales > Greater Sydney > Ryde
Amenities:
Hotel Style:
Ranked #8 of 10 Hotels in Ryde
Price Range (Based on Average Rates): $
Number of rooms: 52
Official Description (provided by the hotel):
Over 10,000 guests stay with us each year.We are 2-21/2 Stars, budget accommodation offering 1 bedroom apartments for the budget traveller. We are not a resort or holiday destination. ... more   less 
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