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“Thin walls, no kid menu at restaurant” 4 of 5 stars
Review of Mercure Sydney Parramatta

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Mercure Sydney Parramatta
4.0 of 5 Hotel   |   106 Hassall Street, Rosehill, Parramatta, New South Wales 2142, Australia   |  
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Hotel amenities
Ranked #1 of 4 Hotels in Rosehill
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662 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
ballina, nsw
Top Contributor
65 reviews 65 reviews
43 hotel reviews
Reviews in 45 cities Reviews in 45 cities
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed April 1, 2012

Stayed with a sporting team for 3 nights. Room had 2 queen beds but still enough space to not be tripping over each other. The exhaust fan in bathroom did not work so large mirror was of no use after showering.
Next to Rosehill Bowling club, Macca's & woolies across the road. Rosehill race course any easy walk away. Very handy position.
The pool, spa & tennis court are showing their age but are well kept & clean. The outdoor daybeds are in need of renewing.
Carpark driveways are tight and foothpath at front is not very wide.
The outstanding feature is the most helpful, friendly & polite staff that I have dealt with in along time. From the front desk, breakfast wait staff to cleaners all greeted you with a happy smile. If I need to stay in this area again I will be sure to stay here.

  • Stayed March 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerParramatta, Assistant Manager at Mercure Sydney Parramatta, responded to this review, April 3, 2012
Dear Wiskey,

Thank you for taking the time to review our hotel on TripAdvisor; it is always a pleasure to receive such wonderful feedback.

At Mercure, we pride ourselves on outstanding customer service and I am pleased you were able to experience this.

I have passed your comments on to the rest of the Mercure team, and we look forward to welcoming you back on your next stay with us.

Kind Regards
Fiona McLoughlin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Sydney Parramatta

Address: 106 Hassall Street, Rosehill, Parramatta, New South Wales 2142, Australia
Phone Number:
Location: Australia > New South Wales > Greater Sydney > Parramatta > Rosehill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Rosehill
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Sydney Parramatta 4*
Number of rooms: 164
Official Description (provided by the hotel):
Mercure Sydney Parramatta offers spacious and contemporary 4 star accommodation on the fringe of Parramatta CBD. Attending an event? We are in prime position opposite Rosehill Gardens, a 10 minute drive from Sydney Olympic Park and only a short distance to Parramatta City Raceway and Eastern Creek. Mercure Parramatta is the perfect place to relax with our welcoming M Restaurant and Bar open 7 days. With suites and interconnecting rooms why not bring the kids along they will love the use of our Pool, spa and tennis courts on site. So what are you waiting for? ... more   less 
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Also Known As:
Mercure Sydney Parramatta Hotel Rosehill
Mercure Hotel Sydney Parramatta
Mercure Hotel Rosehill
Mercure Sydney Parramatta Rosehill

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