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“Very Handy” 4 of 5 stars
Review of Stamford Plaza Sydney Airport

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Stamford Plaza Sydney Airport
4.0 of 5 Hotel   |   Corner O'Riordan & Robey Streets, Mascot, Botany Bay, New South Wales 2020, Australia   |  
Hotel amenities
Ranked #3 of 5 Hotels in Mascot
Bilpin, Australia
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Very Handy”
4 of 5 stars Reviewed May 11, 2014

A very comfortable hotel not the best I've stayed in but certainly not the worst the bed was comfortable the food was adequate and the concierge staff were excellent. I took advantage of the deal whereby you book and pay in advance and receive free shuttle to and from the airport and up to seven days free parking. A bargain for anyone from out of town especially if you have an early flight.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guy_Challis_GM, General Manager at Stamford Plaza Sydney Airport, responded to this review, June 23, 2014
Dear John S,
Thank you for posting a review of your recent stay with us. I am pleased you found our Park & Fly Package of great value and suited your needs. It is is also delightful to read our concierge provided exceptional service and your stay was most comfortable, especially for that early morning flight!
Thank you again and we hope to see you back soon.
Guy Challis
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1,112 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (240)
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English first
Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 10, 2014

I stayed overnight here for an early morning flight. Staff on reception at check in and check out were friendly and very courteous. The room itself was beautifully furnished and spacious. And although I only ordered room service I was nevertheless impressed with the meal. I would advise getting the shuttle to and from the airport. Despite its proximity it was tricky navigating my way there. I would definitely recommend this hotel

Stayed April 2014, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guy_Challis_GM, General Manager at Stamford Plaza Sydney Airport, responded to this review, June 23, 2014
Dear GP110174,
I appreciate your time in sharing your review. It is always pleasing to read of our guests enjoying their stay with us and especially our staff offering exceptional service. I am also delighted you found our rooms beautiful and spacious, and you were impressed with our room service.
Thank you for your positive feedback and I look forward to the pleasure of welcoming you back when next you visit Sydney.
Guy Challis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed May 9, 2014

Pro's: Comfortable bed. Quiet room. Nice bathroom.
Con's: Infrequent shuttles at peak times (eg 40 mins apart). Overpriced room-service breakfast. Lift passes didn't work... twice. Long queues at check in and check out (not enough staff). Stains on furniture in room. Tired decor.
That will be the first and last time for me.

  • Stayed May 2014, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guy_Challis_GM, General Manager at Stamford Plaza Sydney Airport, responded to this review, June 23, 2014
Dear Zentriplet,
Thank you for taking the time provide us with feedback following your recent stay. I apologise that we did not meet your expectations and will ensure your comments are used to review our qualitly of service and products accordingly.
Thank you once again and I do hope you will afford us the opportunity of creating a better impression by welcoming you back to the hotel in the near future.
Guy Challis
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Noosa Heads
Top Contributor
479 reviews 479 reviews
72 hotel reviews
Reviews in 163 cities Reviews in 163 cities
150 helpful votes 150 helpful votes
3 of 5 stars Reviewed May 7, 2014

This hotel is just average and is a little tired and out of date. The service was fine and it achieved its purpose as an airport hotel. The $6 per person fee for the shuttle is over the top.The pub type bar and restaurant is less than good and needs overhauling.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guy_Challis_GM, General Manager at Stamford Plaza Sydney Airport, responded to this review, June 24, 2014
Dear Oldjack,
Thank you for taking the time and sharing your review of your recent stay with us. I am sorry to read your stay was just 'average', however I do advise that we are in the process of undergoing various upgrades around the hotel and this includes our rooms, restaurants, lobby bar, and pool/spa area, to name a few. I trust you will see a marked improvement in the near future.
Thank you again for your feedback and I look forward to the pleasure of welcoming you back when next you visit Sydney.
Guy Challis
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Auckland Region, New Zealand
Top Contributor
71 reviews 71 reviews
44 hotel reviews
Reviews in 32 cities Reviews in 32 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed May 4, 2014

We first used The Stamford Plaza parking when we flew to NZ for a nine day stay. We used the accommodation at the end of the trip. The hotel staff were all professional and helpful. The room was lovely and the bed was one of the best we've slept in. Thanks Stamford.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guy_Challis_GM, General Manager at Stamford Plaza Sydney Airport, responded to this review, June 24, 2014
Dear Karori12,
Thank you for posting a review of your recent stay with us. It is a pleasure to read you had a comfortable and enjoyable time, and found our Park & Fly Package suited your needs. Our staff are also honoured by your compliments of providing exceptional service.
Thank you for your positive feedback and I look forward to welcoming you back soon.
Guy Challis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Uralla, Australia
Top Contributor
166 reviews 166 reviews
32 hotel reviews
Reviews in 56 cities Reviews in 56 cities
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed May 3, 2014

Travellers needing to stay near Sydney airport are pretty lucky.I have had pleasant stays at Rydges,Holiday Inn and now Stamford Plaza.All are comfortable and have that all-important feature-shuttle buses.Noone wants to walk with luggage! I did have a great airport and bay view from my Stamford Plaza room,large comfortable bed and everything I needed for an overnight business meeting including free wi-fi.It is nice to have a good choice of places to stay near the airport.Rydges is perfectly well-placed for early morning international departures .However,with time to spare,the bar,restaurant and view features do make the Stamford attractive.

Room Tip: Rooms wit bay view are nice,therefore probably higher floor.
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  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guy_Challis_GM, General Manager at Stamford Plaza Sydney Airport, responded to this review, June 24, 2014
Dear 10Raindrops,
Thank you for choosing to stay with us and taking the time to share your review. I am delighted you were most satisfied with the services and facilities provided, including the large comfortable room and amazing view of the airport!
Thank you again and I look forward to the pleasure of welcoming you back in the near future.
Guy Challis
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Ho Chi Minh
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 3, 2014

Stayed over for 2 nights recently over the Easter break. The location is great for proximity to the airport. The rooms are large and functionally decorated. To me, the three-quarter bath enclosure seemed a bit odd and could be improved upon. The staff are friendly, very helpful and quite knowledgeable. Room service for food was very swiftly done and arrived within minutes. As there were 4 of us, the advice was to take a taxi to the airport, thus saving some monies (hotel shuttles are at $6 each person). Our fares worked out under $16 finally -fair bit of savings!

Room Tip: All rooms are doubled glazed - you hardly hear anything related to planes flying
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  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Stamford Plaza Sydney Airport

Address: Corner O'Riordan & Robey Streets, Mascot, Botany Bay, New South Wales 2020, Australia
Location: Australia > New South Wales > Greater Sydney > Botany Bay > Mascot
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Mascot
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Stamford Plaza Sydney Airport 4*
Number of rooms: 315
Official Description (provided by the hotel):
Sydney's Best Airport Hotel as awarded for five consecutive years by Skytrax. Stamford Plaza Sydney Airport Hotel is your best luxury accommodation in Sydney. Located directly opposite the Domestic Terminal and minutes from the International terminal. It's the ideal business base for you to meet or discover all that Sydney has to offer - just 20 minutes drive from the Central Business District, Sydney Harbour Bridge, Sydney Opera House and the Royal Botanic Gardens. ... more   less 
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Also Known As:
Stamford Plaza Sydney Airport Hotel Mascot
Stamford Plaza Hotel Sydney

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