We needed a stopover hotel for two days two weeks apart in January. We did not want to pay a lot, and this hotel was very reasonable with some sound reviews. Our expectations were more than met for the price we paid, and there were some real bonuses. Yes, as others have pointed out, the decor is significantly tired... however, the beds were big and comfortable, the bathrooms were more than adequate and generously equipped with shower gel, shampoo, body cream etc,. the showers were hot and effective,the towels snowy white, thick and fluffy, the bed linen white and crisp, the pillows comfy and the air conditioning easy to use and effective. Tea, coffee, hot chocolate and biscuits were available in the room plus a small fridge, and although jaded, the rooms and ensuite bathrooms were scrupulously clean. The staff were helpful, friendly and professional whenever we approached them on both visits. Our first visit followed two concurrent 12 hour flights, and the welcome and helpfulness of the staff could not have been nicer. Our second visit entailed arriving back in Sydney at 7.30 in the morning - and the rain was falling in torrents. We decided to ask the hotel if we could leave our suitcases at reception until it was time to check in - only to be told that a similar room was available immediately, so we could check in right away - at no extra charge! Again the friendliness and helpfulness of the staff were outstanding. Our connecting flight the next day was in the afternoon, and again the rain was teeming down. We were able to stay in the comfortable modern atrium area with complimentary tea, coffee and filtered water after we had checked out until it was time to leave for the airport. The location is brilliant, right in the heart of Double Bay, surrounded br boutique shopping, cafes and restaurants, five minutes walk to the ferry terminal, three minutes walk to the bus stop for central Sydney. The hotel clearly base their charges on the tired condition of the hotel, but the things that matter all come out of the top drawer. Having booked with very realistic expectations, I have no hesitation in rating this hotel a very realistic 'excellent!'
We stayed in a superior double room - on the second floor and on the third floor. I cannot comment o...
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