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“JUST BACK FROM A EXCELLENT STAY IN CRONULLA” 5 of 5 stars
Review of Rydges Cronulla

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Rydges Cronulla
4.0 of 5 Hotel   |   20-26 The Kingsway, Cronulla, Sutherland Shire, New South Wales 2230, Australia   |  
Hotel amenities
Ranked #2 of 2 Hotels in Cronulla
sydney
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
“JUST BACK FROM A EXCELLENT STAY IN CRONULLA”
5 of 5 stars Reviewed January 6, 2011

We just spent 2 nights at Rydges Cronulla & had a very enjoyable time. The staff were all very friendly, helpful & obliging, I could not fault them. The room we had on the 8th floor was very nice with a fantastic view of the beach. The bed was so comfortable & the room very clean.We got to check in at 1pm as the room was ready & had a late checkout of 1pm. The pool was small, but great for the kids to have a swim in, as my 2 dont like the beach. All in all it was a very enjoyable time with plenty to keep you occupied, like walking along the beach, having a look through the shopping mall 2 mins away or sitting on your balcony watching the view. We will definetly be back

  • Stayed January 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cronulla_GM, General Manager at Rydges Cronulla, responded to this review, January 12, 2011
Thank you for you positive feedback. Rydges Cronulla is located near the wonderful Cronulla Beach, and with a shopping mall walking distance away there is something here for everyone.
Tom Marsic
General Manager
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266 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 27, 2010 via mobile

This hotel should be called 'Roodges'! As soon as we arrived the staff were rood. The rooms are average to say the least . I have stayed in many Rydges hotels , however this one has probably ended my love of Rydges hotels.Shame!!

  • Stayed December 2010
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cronulla_GM, General Manager at Rydges Cronulla, responded to this review, January 12, 2011
Thank you for the feedback. My apologies for the way you were treated, we pride ourselves on the service we provide. Your comments have been passed on to the team, in a bid to make sure this does not happen again.
General Manager
Tom Marsic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Macquarie
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 27, 2010

Hotel rooms are clean, comfortable and fine, No luxury spa's in room,. but great for a short stay in Cronulla.
The restaurant is appalling, try one of the other 100 or so great restuarants in Cronulla.
the pool is small, but the hotel is located 150 metres away from on of sydneys best beaches.
No Gym

  • Stayed November 2010, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cronulla_GM, General Manager at Rydges Cronulla, responded to this review, January 12, 2011
Thank you for your feedback. I hope to welcome you back to the hotel in the future.
General Manager
Tom Marsic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide
Top Contributor
61 reviews 61 reviews
33 hotel reviews
Reviews in 32 cities Reviews in 32 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed November 27, 2010

I stayed here 3 times for business based on locality but also loving the fact that it is across the road from cronulla beach. I gave it a real chance but then moved elsewhere. The location is very good right on the beach front area and i have been lucky to get an ocean view each time . However the rates charged are really...the location. I have eaten in the restraunt once. It is tapas style food as in small plates of this and that (not spanish cusine) and not bad. But totally lacks atmosphere. Room service food terrible..don't ever order a pizza at this hotel. Breakfast buffet very ordinary but you can sit outside which is nice.

In regards to rooms. Average. Comfy bed and balcony a bonus. Flat screen TV. Bathroom terrible and dated! Internet cost the most expensive i have ever encounted anywhere within Australia and abroad! I have not visited the pool but saw it from the balcony...OMG so small. Not sure why they would bother when you have fantastic cronulla beach on the doorstep.

Service polite but nothing to remember as i have found in all the rydges hotels i have stayed at.

  • Stayed September 2010, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cronulla_GM, General Manager at Rydges Cronulla, responded to this review, January 12, 2011
Thank you for the feedback. Mundo Global Tapas is our new Restaurant Concept that has accompanied our new bar fit out which was completed last year. We are in the process of improving the restaurant ambiance, to increase our guest satisfaction.
General Manager
Tom Marsic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 23, 2010

The worst service and breakfast option i've ever experienced!
We booked a table for breakfast at 8.00am, payed $25 each for a full buffet breakfast only to be told there was no food and had to wait for more food to be cooked. We waited for over an hour and a half for any food to be brought out and all they brought out were a few rashers of bacon and baked beans that were tipped into a dirty dish that had previously had sausages in it as you could see the left over skins in it. They ran out of juice and bread, i thought this was a FULL buffet breakfast. When we inquired about a refund all we received was a card to call and attitude. NEVER AGAIN. There are plenty of cafe's in Cronulla where i would advise you to have your breakfast.

  • Stayed November 2010, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cronulla_GM, General Manager at Rydges Cronulla, responded to this review, January 12, 2011
Your feedback is greatly appreciated, even if it is negative. We have recently hired a new breakfast hostess to improve the standards of our breakfast service, which we are working hard to improve.
General Manager, Tom Marsic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed November 22, 2010

The location was ideal for a family wedding nearby but the hotel represented poor value for quite a lot of money. The room was sparsely decorated & furnished & you couldn't watch TV from the bed. Some lettuce dropped on the balcony was still there 3 days later. The breakfast buffet kept running out of hot food & the tables were not properly cleaned. Generally very disappointing.

  • Stayed October 2010, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cronulla_GM, General Manager at Rydges Cronulla, responded to this review, January 12, 2011
Thank you for the feedback. Your concerns have been addresses with the relevant staff, and re-trainig has commenced for those involved.
Regards
Tom Marsic
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bowral, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 14, 2010

Nice location and fairly friendly staff. Rooms have been done up on the cheap. Bathroom floor tiles chipped in a few locations - not a good look & feel. Great views of the beach and ocean - of course at a price. Traffic, people and location noise unpleasant.

  • Stayed November 2010, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cronulla_GM, General Manager at Rydges Cronulla, responded to this review, January 12, 2011
Thank you for your positive feedback in regards to our team.I will make sure to pass on your comments to the staff.
Regards
Tom Marsic
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rydges Cronulla

Address: 20-26 The Kingsway, Cronulla, Sutherland Shire, New South Wales 2230, Australia
Location: Australia > New South Wales > Greater Sydney > Sutherland Shire > Cronulla
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Cronulla
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Rydges Cronulla 4*
Number of rooms: 84
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Also Known As:
Rydges Hotel Cronulla
Cronulla Rydges Hotel

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