We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very Good” 4 of 5 stars
Review of Novotel Sydney Brighton Beach

Save Saved
You added Novotel Sydney Brighton Beach to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Novotel Sydney Brighton Beach
4.0 of 5 Hotel   |   Cnr. The Grand Parade and Princess Street, Brighton le Sands, Rockdale, New South Wales 2000, Australia   |  
Hotel website
  |  
Affiliate website
  |  
  |  
Hotel amenities
Bilpin, Australia
1 review
“Very Good”
4 of 5 stars Reviewed May 13, 2013

From the moment I arrived I felt welcomed at the reception. The room was very spacious and clean though the furniture has seem better days and is older styled. Bathroom reno very good and facilities all there. Had a room with great vioew over airport with good isulation from noise when balcony door closed. Breakfast had good selection and friendly staff though table covers would be appreciated.

  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nsbb, General Manager at Novotel Sydney Brighton Beach, responded to this review, May 21, 2013
Dear Guest,

Thank you for your comments. We were pleased to read that you had a great stay & we hope we will have the opportunity to welcome you back to the hotel soon.

Regards
Alan Burrows
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,087 people have reviewed this hotel

Traveler rating
    271
    414
    265
    84
    53
See reviews for
269
423
98
237
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Swedish first
  • Any
English first
Nelson Bay, Australia
1 review
4 of 5 stars Reviewed May 13, 2013

We came away for a rest and to use our complimentary night with an Accor membership. It really wasn't free, $55 for what. Parking for guests of the hotel should be free.
I upgraded to a get a view of Botany Bay and it was lovely. We decided to come a day earlier to make it three nights of rest. Food, & service excellent. Down sides Were not all of our towelling in the room. I was disappointed in the prices at the bar for a glass of wine and a coffee. I was looking forwarded to unwinding in their lovely bar area but could not afford it. Movies in the rooms at this standard should be free. Still we had a great time and the weather was great so this helped. Overpriced .

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nsbb, General Manager at Novotel Sydney Brighton Beach, responded to this review, May 21, 2013
Dea Guest
Thank you for your comments. We were pleased to read that you had a great stay & we hope we will have the opportunity to welcome you back to the hotel soon.
Regards
Alan Burrows
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed May 13, 2013

This hotel is well located across the road from the beach in Botany Bay. There are plenty of eating houses within walking distance. Easy vehicle access to the airport and the eastern and southern suburbs. The hotel public areas are impressive but the rooms are tired. Ours had wallpaper starting to peel and carpet in need of a good clean. Room service forgot to leave towels twice but the reception staff quickly corrected that situation. Good breakfast and friendly staff.

Room Tip: Very noisy street at night on the south side.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nsbb, General Manager at Novotel Sydney Brighton Beach, responded to this review, May 21, 2013
Dear Guest

Thank you for your comments. We were pleased to read that you had a great stay & we hope we will have the opportunity to welcome you back to the hotel soon.
Regards
Alan Burrows
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sussex Inlet, New South Wales, Australia
1 review
4 of 5 stars Reviewed May 12, 2013

I would like to say the service was very good, we used our 4 free nights, that we have receive through ACCOR and were upgraded free of charge most nights. at one stage we ended up in the excutitive suite.
I would like to say the restuarant buffett is not up to standard on a week night, I have been there many times on a friday and Saturday night and it has been good. but sadly to say week nights pity poor. we ended up going to RSL across the road for a good chinese meal instead.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nsbb, General Manager at Novotel Sydney Brighton Beach, responded to this review, May 21, 2013
Dear Mr Baxter

Thank you for your comments. We were pleased to read that you found our service good. Your feedback about the restaurant buffet is noted & has been shared with the food & beverage manager for his attention.
Regards
Alan Burrows
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 12, 2013

I do a lot of travel and stay at a lot of hotels. This hotel was by far the worst i have ever stayed at. VERY over priced for what you pay. Double spa does NOT actually fit 2 people unless you are a size 0. Was given a room with out a lounge as apparently i had not requested i needed a lounge, I got moved to a room with a lounge ( the lounge was about 15 years old and was so worn out) Food in the minibar was expired, there was actually food missing. the "service" was uncanny to say the least. Even the manager could tell i was not happy yet chose to avoid it at all cost. The showers are not hot and it is like showering under a hose.Rooms are very old and drab with dull lighting need a massive refurbish. This alone should be enough to discourage all to not book here let alone i have many more reasons why I WONT be staying there again. I LEFT IN DISGUST AND RIPPED OFF!!!!

Room Tip: Do NOT stay here. You are wasting your money!
See more room tips
  • Stayed May 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nsbb, General Manager at Novotel Sydney Brighton Beach, responded to this review, May 21, 2013
Dear Guest
Thank you for your feedback. I offer my sincere apologies that we failed to provide an acceptable experience to you on this occasion. We are disappointed that we did not meet our usual service standards & we have revisited our performance in all areas. Your comments about the need for refurbishment will be shared with the hotel’s owners. We do hope that you will give us another chance in the future & you will notice that your feedback has been acted on.
Regards
Alan Burrows
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
western australia
1 review
5 of 5 stars Reviewed May 9, 2013

wonderful hotel and staff always enjoy staying there, great location with many fine restaurants and easy walking to them all, the hotel offers wonderful accommodation and service, will always recommend

  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nsbb, General Manager at Novotel Sydney Brighton Beach, responded to this review, May 21, 2013
Dear Guest

Thank you for your comments. We were pleased to read that you had a great stay & we hope we will have the opportunity to welcome you back to the hotel soon.
Regards
Alan Burrows
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 8, 2013

Beautiful room spacious and perfect for a family. Lovely location, great beach and lots of restaurants nearby. Buffet breakfast lovely seafood buffet was great but a little over priced. Pool area lovely and great gym facilities. Close to airport.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nsbb, General Manager at Novotel Sydney Brighton Beach, responded to this review, May 12, 2013
Dear Guest

Thank you for your comments. We were pleased to read that you enjoyed many aspects of the hotel. We hope we will be able to welcome you back to the hotel soon.

Regards
Alan Burrows
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Novotel Sydney Brighton Beach? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Sydney Brighton Beach

Address: Cnr. The Grand Parade and Princess Street, Brighton le Sands, Rockdale, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Greater Sydney > Rockdale > Brighton le Sands
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Brighton le Sands
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Sydney Brighton Beach 4*
Official Description (provided by the hotel):
The Novotel Sydney Brighton Beach is a 4 star hotel situated opposite Brighton Beach in Sydney. With sweeping views across Botany Bay, this hotel is conveniently located only 15 km from the city centre and 5 minutes from the airport. Perfect for businesstrips and holidays, all 296 rooms boast private balconies. The hotel features a bar and restaurant, plus 11 meeting rooms accommodating up to 500 delegates. Leisure facilities include a swimming pool, fitness centre, spa and steam room.Novotel Brighton Beach offers a variety of facilities including landscaped *outdoor swimming pool, indoor pool, steam room, large modern gymnasium, restaurant and bar, Day Spa and Health Centre and 11 versatile function rooms with an experienced conference and events team to facilitate your next function. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, ACCOR, Orbitz, Booking.com, Expedia, Agoda, Hotels.com, Priceline, Cheap Tickets, Otel, BookingOdigeoWL, Despegar.com and Tingo so you can book your Novotel Sydney Brighton Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Sydney Brighton Beach Hotel Brighton Le Sands
Novotel Brighton Le Sands
Accor Brighton Le Sands
Sydney Novotel

Owners: What's your side of the story?

If you own or manage Novotel Sydney Brighton Beach, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.