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“The breakfast was amazing!” 5 of 5 stars
Review of Ramada Plaza Marco Polo Beach Resort

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Ramada Plaza Marco Polo Beach Resort
3.0 of 5 Resort   |   19201 Collins Avenue, Sunny Isles Beach, FL 33160   |  
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2 reviews
“The breakfast was amazing!”
5 of 5 stars Reviewed February 22, 2014

Our server was great! Her name is Helena. She served our breakfast. It was an amazing experience. She was very polite and catered to all our needs. My family will remember this hotel based on that experience. It was very pleasurable. She was Brazilian.

  • Stayed January 2014
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Nelly12345678910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcoPoloBeachRes, Operations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review, April 18, 2014
Dear Nelly12345678910,

Thank you very much for sharing your feedback as well as your mention for Helena!


Best regards ,

Pablo Martinez
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,438 reviews from our community

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Las Vegas, Nevada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 21, 2014

The room was very large, well laid out with nice furniture and a full kitchenette. The hallways and entry doors have seen better days and at times the doors were difficult to close (tight). The breakfast in the morning was a bit skimpy for Ramada standards but it was complimentary so you can't complain. The lower level to the beach had a moldy we smell, I am sure due to the water being so close - WHICH was great. The pool was clean and lots of loungers for everyone. Having umbrellas and loungers on the beach as well was very nice. We did enjoy our time. The small Italian/Pizza shop on the lower level is terrific; we had pizza and spaghetti and enjoy both very much. Nice people there as well.

Room Tip: Rooms with an ocean view for sure!
See more room tips
  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank DVick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcoPoloBeachRes, Operations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review, April 18, 2014
Dear DVick,

We appreciate your time writing a review for our property!

Best regards,

Pablo Martinez
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nyc
1 review
5 of 5 stars Reviewed February 21, 2014

My experience at the Ramada at Marco Polo has been absolutely pleasant! I came down from the cold and frigid state of New York just to relax and find some peace of mind and that's exactly what I got.
Firstly, I was happily surprised when I got to the hotel that I was able to get free breakfast every morning of my stay (which was delicious and wonderful- got a healthy apple & banana with some yogurt, fresh coffee and oatmeal & for my huskier other half he was able to get some sausage and waffles and really enjoyed it. We also received wonderful table service from Stella, who was friendly and very helpful!) I also extremely enjoyed the wonderful pool area, which was large and had plenty of area to find a comfy lounge chair and lounge around- the full bar area was a key asset to the relaxation process as well ;-) after some fun in the sun, it was great to not have to go far with a choice of indoor pizza cafe or my choice of eatery with the poolside grill cafe (grilled chicken, turkey wrap, and grilled tilapia were def my faves)!
I will defiantly, 100%, be coming back to Marco Polo very soon- I had an amazing time and thank you to all the wonderful staff that kept the rooms, lounges, and entire hotel area safe and clean! See you guys soon, very soon!

  • Stayed February 2014
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Victorianyc9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed February 16, 2014 via mobile

This hotel has definitely known better days. It has a beautiful lobby and there is no better location; it is right on the beach. Has a beautiful pool and the pool staff is efficient and friendly.

We were on the 3rd floor which was a bit smelly (they might have had some type of flood). Room was a good size but it needed some work. It was clean though.

The front office people are not friendly or efficient. At the end of the day, we stayed there on points so it's not so bad. I would have been disappointed if I had paid full price.

Stayed February 2014
Helpful?
Thank TheAvatar_GR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
2 reviews
4 of 5 stars Reviewed February 14, 2014

We are staying in a condo at tha marco polo for sometime and we always enjoy our stay, the concierge, the valet service is very nice, but the pool staff have thanks, always smiling, helpfull,
Thanks to you guys kennedi,alix,javializ,ricardo,michael, ronald, ariel keep the good work, will see you soon.

  • Stayed February 2014, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank LoLita164
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellevue, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 5, 2014

My husband and I arrived at 1 in the morning to the Marco Polo Ramada after a long day of traveling. The person at the front counter was grumpy and didn't seem to care about us at all. When we finally got our room (card) key and took it to our room, the door wouldn't open. The deadbolt was locked on the room and the front desk hadn't given us the deadbolt key. We went back down to the front desk. We had to wait in the lobby for 45 minutes until the maintenance person on call finally came and gave us the deadbolt key around 2am. The room was absolutely awful - black mold was in the bathtub and on the bathroom door, the kitchen cupboards were falling apart, and there was evidence of a sloppy drywall repair job. At least our room didn't have bugs crawling on the wall, which is what our traveling companions found when they got to their room. The "Continental Breakfast" served the next morning was toast and oatmeal - that was it. I would highly recommend not staying here.

Room Tip: Ask for a room without black mold growing in it or bugs crawling on the walls - otherwise you are li...
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  • Stayed January 2014, traveled as a couple
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank TheresaJoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Ramada Plaza Marco Polo Beach Resort

Address: 19201 Collins Avenue, Sunny Isles Beach, FL 33160
Phone Number:
Location: United States > Florida > Sunny Isles Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Sunny Isles Beach
#7 On the Beach Hotel in Sunny Isles Beach
Price Range (Based on Average Rates):
Hotel Class:3 star — Ramada Plaza Marco Polo Beach Resort 3*
Number of rooms: 250
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Also Known As:
Ramada Plaza Marco Polo Beach Hotel North Miami Beach
Ramada Miami Beach
Ramada Marco Polo
Ramada Plaza Marco Polo Beach Resort Florida/Sunny Isles Beach

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