We stayed there March 10-12/14, check in is 3:00pm we got on a line of people to the lobby to be told that our room was not ready. My family and I were waiting for more than 40 minutes until I got up on line again to speak to the receptionist that had taken our credit card and other information to discover that she was gone for the day and we had to wait more; after a while room 212 was provided. Night came we could not sleep do to noise from neighbour's room actually the noise was coming under a "connecting door" that exist between rooms at this hotel I didn't know about it, I was running out of patience...went out looking for manager that's when everything changed for better, Mr. Jameson Rahim (Guest Services Manager) was not tired sowing us different rooms one with no "connecting door", gave us tickets to free breakfast. Thanks to Mr. Rahim we had an excellent at the end.
P.S. Just be careful with using the hotel transportation which has nothing to do with the hotel, After dropping me off at Miami airport noticed that I forgot a bag in his van Mr. Carlos(from Colombia) tried to apply an extortion of $40,00 in order to give my bag back I had already paid him $55,00 for the supposed $50,00 trip. Thanks for Miami police I got my bag back with no pay.
I do recommend the Hotel!
- Official Description (provided by the hotel):
- Just minutes from Miami and Fort Lauderdale, Newport Beachside Resort offers world-class services combined with outstanding value in a beautiful oceanfront setting. 300 guest rooms include those with an ocean or cityscape view and those with balconies overlooking the ocean. Resort amenities feature oceanfront pool, on-site restaurants, cabanas, children's playground and historic pier. ... more less
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- Also Known As:
- Newport Beachside Hotel Sunny Isles Beach
- Newport Beachside Resort
- Newport Miami Beach
- Newport Hotel Miami Beach
- Newport Beachside Hotel Resort
- Newport Beachside Hotel And Resort Florida/Sunny Isles Beach