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“Good Stay” 3 of 5 stars
Review of Newport Beachside Hotel and Resort

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Newport Beachside Hotel and Resort
3.0 of 5 Resort   |   16701 Collins Ave, Sunny Isles Beach, FL 33160   |  
Hotel amenities
Memphis, Tennessee
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
“Good Stay”
3 of 5 stars Reviewed August 28, 2013

I stayed at the NBH as a mix of business and pleasure. The hotel staff was very friendly and helpful for both check-in and check-out. We did experience an issue with the AC but the manager on duty resolved the issue for us quickly. The rooms are nothing extravagant but were clean and comfortable. However, the location ... excellent. Close to South Beach without being too close to the noise. I would definitely stay here again.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,945 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (248)
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English first
Coconut Creek, Florida
1 review
5 of 5 stars Reviewed August 28, 2013

My wife and I had our wedding ceremony and reception here at Newport Beach Resort. We can honestly say we had the best time ever. Abby was our event planner and she was on top of things since day one (we only gave her a week to plan this event!) She gave us the assurance that everything was going to be taken care and she did as promised and even more. Just when we were coming out to get married we had rain, she quickly moved the staff to a "Plan B" inside room and in just in about 15 minutes we were getting married and had a great time as well. The level of professionalism and care was top notch, and certainly made everything a lot easier for us. Our food was incredible, we are so happy with the end result that can’t wait to get back. All of our family and friends will remember this day as a perfect and beautiful evening. We are very thankful.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Los Angeles, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 27, 2013

Total scam,
We got a family package to his resort because they were promoting that it was renew and cheap, but no no no.... the hotel still old, the carpets and cortins were so old and damage and dirty , i mean not even vacum, the breakfast it was so not good, the pool it was from like 30 years ago.
And they make go to one of this 90 min obligatory presentations were they try to sell you this super expensive packages with super trained sellman, it was just so bad, I dont recomended to anybody!
Please stay away from this company.

  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 27, 2013

The media advertising will always act, in the end, against the interests of the hotel and ulimately and sadly, the guests. This hotel is competent and well - equipped. We had not been there since 10 years previously. In spite of its claims to newness and increased competence, our return visit demonstrated that this new effciency was of a purely superficial nature.
There is ample reason for it to be immensely better - both in service & cuisine. And, I should add, a great deal cheaper.
Rather than having had a superficial improvement, the structure, running and service of this hotel could be immeasurably better! It does not begin to compare with the service and standards of a comparable European hotel.
The additional services which have been provided are expensive, slight and - by Europen standards - hugely expensive.
A great disappoinment!

Room Tip: Not a good deal. Forget the carhire & other 'internal' services
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  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 24, 2013 via mobile

We have been vacationing at the Newport Beachside Resort for about 15 years now. We love the location and the fact that it's reasonably priced. The hospitality of the employees is genuine, especially Michelle and Amos! They go out of their way to make our stay extremely enjoyable. We plan on returning to the Newport for many years to come!

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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VaBeach
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 21, 2013

First, make sure you PRINT YOU ROOM CONFIRMATION with the type of room, check in time and resort fees etc on it and bring it with you to check in. We were LIED to by the blonde lady with the foreign accent about our reservation. She told us that we booked a pool view room (2nd floor room) not an ocean view room, she told us we couldn't check in until 4- our confirmation said 1500 (3pm) and she told us that we had a $20/nt resort fee- our confirmation said $75 total for 5 nights. She only allowed us to pre check in and assigned a 2nd floor pool view room to us without giving us keys to it. When we came back at 4 I had the confirmation up on my cell phone and my husband managed to get us the ocean view room on the 11th floor. However the resort fee was not corrected and only reduced to 18 a night and of course it was already too late to do anything about the hour we were screwed out of checking in.
Second, BRING WASHCLOTHS. We had 3 washcloths the first day in the room. The next day we had 1, the following day we had 0 washcloths and 0 handtowels. We called to request them. The guy brought us two hand towels, still no washcloths, he said he would come back and he never did. The NEXT night no wash cloths, no handtowels, no towels... we called and called and called them. Finally someone answered and brought us towels, washcloths and handtowels. I got 4 towels and 4 washcloths (for 2 people) and hid the 2 extras so they wouldn't take them all and leave us with none for the rest of our trip.
Lastly, a tip for the resort. It is not costly to replace the weather stripping on the doors that go out to the balconies. This place is losing a lot of money cooling the rooms and the doors not sealing properly due to old flattened weather stripping. My room was warm most of the time because the warm air poured into it from gap all the way around the door. Don't just inspect them to "find" the ones that need new weather stripping. Replace it all with thicker stripping so you can save on your power bill.

  • Stayed August 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
5 of 5 stars Reviewed August 20, 2013

We had our destination 20th anniversary wedding at the Newport Beachside Resort. We were taken care of since the time we made our reservation and spoke to the awesome wedding planner, and began planning our wedding/vacation. The amazing staff and special thanks to the Director of the Front Office - this crew was the best I've encountered EVER! Beautiful amenities.....onsite Tiki Bar, Restaurant, fitness center, and spectacular SPA! And of course, being located right on the BEACH :) Great family environment...and not to far from South Beach for the adult fun. Can't wait til our return!!!!!!

Room Tip: Pool Side view is the best
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Newport Beachside Hotel and Resort

Address: 16701 Collins Ave, Sunny Isles Beach, FL 33160
Location: United States > Florida > Sunny Isles Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Sunny Isles Beach
#4 Spa Hotel in Sunny Isles Beach
#6 On the Beach Hotel in Sunny Isles Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Newport Beachside Hotel and Resort 3*
Number of rooms: 328
Official Description (provided by the hotel):
Just minutes from Miami and Fort Lauderdale, Newport Beachside Resort offers world-class services combined with outstanding value in a beautiful oceanfront setting. 300 guest rooms include those with an ocean or cityscape view and those with balconies overlooking the ocean. Resort amenities feature oceanfront pool, on-site restaurants, cabanas, children's playground and historic pier. ... more   less 
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Also Known As:
Newport Beachside Hotel Sunny Isles Beach
Newport Beachside Resort
Newport Miami Beach
Newport Hotel Miami Beach
Newport Beachside Hotel Resort
Newport Beachside Hotel And Resort Florida/Sunny Isles Beach

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