I was excited to go to this hotel from the pictures on the website. The location of this hotel is nice because it is right off the beach. This hotel lacked sunlight because there are two high rise hotel/condo in between which blocked the sunlight.
The lobby is set up very nicely however, when we got into our room, I could see the rust on the door to the balcony. Our balcony door would not open easily. I had to slam the door many times to close it.
I tried to call the front desk/house keeping and instead of being connected to a real person, it would send me to the automated line. I was on the phone for over 10 minutes each time when I finally decided to go down to the front desk myself.
House keeping was awful too. They always took towels to clean but never left any new ones. We called every day so that we would get our towels. They never cleaned the bathroom as well. I was very disappointed at the service we got. Will never return again!
- Official Description (provided by the hotel):
- Just minutes from Miami and Fort Lauderdale, Newport Beachside Resort offers world-class services combined with outstanding value in a beautiful oceanfront setting. 300 guest rooms include those with an ocean or cityscape view and those with balconies overlooking the ocean. Resort amenities feature oceanfront pool, on-site restaurants, cabanas, children's playground and historic pier. ... more less
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- Also Known As:
- Newport Beachside Hotel Sunny Isles Beach
- Newport Beachside Resort
- Newport Miami Beach
- Newport Hotel Miami Beach
- Newport Beachside Hotel Resort
- Newport Beachside Hotel And Resort Florida/Sunny Isles Beach