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“Good but not great” 3 of 5 stars
Review of Newport Beachside Hotel and Resort

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Newport Beachside Hotel and Resort
3.0 of 5 Resort   |   16701 Collins Ave, Sunny Isles Beach, FL 33160   |  
Hotel amenities
Phoenix
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
28 helpful votes 28 helpful votes
“Good but not great”
3 of 5 stars Reviewed December 23, 2012 via mobile

We stayed after a cruise. Hotel in very convenient location. There is a public metro bus to get to the mall (northbound) or to get to south beach (southbound). Check in was a breeze, but the hotel seems to be a hot bed for time sharing. I hate being steered to them by the hotel on the auspicious of getting a rubber band to wear on your wrist. Nobody checked for that. It does not get you into anything. The hot tub was out of order, but the pool was nice, easy access to beach from hotel. Internet was mixed bag, using the hotel business center computer cost 25 cents a minute and connection was slooow. The good news was that you could print boarding passes for free. The room was a bit quirky as it was a Double queen with two flat screen TVs. Seems cool, but is awkward should you want to watch two different shows. Service was adequate but not extraordinary by any means. We asked for more pillows and got a cot instead?!?


Stayed November 2012, traveled with friends
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Lakeland, Florida, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 20, 2012

great beach, great view but the service was mostly poor. we made reservations a month in advance for the oceanfront room and paid for it and was told when we got there that the rooms were overbooked and they gave us the lateral view of the ocean, what is the point of making reservation a month in advance? they did waive the resort fee and the parking fee to be fair but we would have gladly paid for them, we had issues with our tv and had to call guest services 4 times every 30-40 minutes and we were there in December so it got a little cold at night and we were told that the hotel does not have heating installed!!!! I The room service cleaned the room poorly and did not provide new soaps, the water in the sink did not flow quickly. it was as if the room was from the 1950s.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 17, 2012

Dear Sir or Madam,
Just a short note to let Trip Advisor know about my recent experience at the Newport Beachside Resort Hotel in North Miami Beach..What a wonderful place and good time we had there..I should note that Michelle Theodule , Director of the Front Office a very charming young lady, nice, friendly, helpful, made us feel comfortable staying as a guest for the holiday...In my opinion, Michelle is a major asset to the Newport Hotel and I shall continue to be a guest there in the future when on Florida vacations..
Thank You, Howard Weiss

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cedarhurst
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 9, 2012 via mobile

My husband and I took a quick getaway for three nights and had a wonderful time! This hotel is not huge like some of the other resorts in Miami Beach and it gives you a more cozy, friendly feel. The hotel is directly on the beach, and even when the air temperature was a bit breezy, the pool was nice and warm! We had a room with a terrace overlooking the pool and beach. I would certainly recommend this lovely getaway!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton, Washington
Top Contributor
53 reviews 53 reviews
30 hotel reviews
Reviews in 30 cities Reviews in 30 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed December 6, 2012

first impression nice place room I was given really nice but as you look around at other places around hotel you become puzzled why parts of hotel look new other parts old then I found out that the person that owns this place is selling timeshares but only updateing the rooms as they sell thats why I said weird but nice carpete in hallway old some doors in hallway are old some new so it looks like the hotel is confused but I stayed in two different rooms both new and they were nice clean beds were comfortable I liked this hotel people that worked there including the sales people were friendly nice grounds well taken care off outside bar is bartended by nice staff and the restuarant 305 is a very good place to eat 4stars. lobster and steak melt in your mouth good

Room Tip: If you book a room here call the hotel direct after and request a new updated room and if its in you...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 4, 2012 via mobile

Stayed in a ninth floor room facing the pool. After reading other reviews I requested a renovated room and it was great. Right now they have specials of you sit through a time share presentation. We didn't eat at the resturaunt but it looked nice. The beach was clean and had very few people on it.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 24, 2012

I spent Thanksgiving week at this hotel and I must say it was a wonderful experience. The staff was very warm and attentive and the service from the hotel staff, spa and restaurant was phenomenal. We never had any issues or complaints. To top it off, they had an amazing Thanksgiving dinner buffet that we and our friends enjoyed very much. Plus they had great venues and entertainment all week. 5 stars hands down. Will definitely be back soon!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Newport Beachside Hotel and Resort

Address: 16701 Collins Ave, Sunny Isles Beach, FL 33160
Location: United States > Florida > Sunny Isles Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Sunny Isles Beach
#4 Top resorts Hotel in Sunny Isles Beach
#7 On the Beach Hotel in Sunny Isles Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Newport Beachside Hotel and Resort 3*
Official Description (provided by the hotel):
Just minutes from Miami and Fort Lauderdale, Newport Beachside Resort offers world-class services combined with outstanding value in a beautiful oceanfront setting. 300 guest rooms include those with an ocean or cityscape view and those with balconies overlooking the ocean. Resort amenities feature oceanfront pool, on-site restaurants, cabanas, children's playground and historic pier. ... more   less 
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Also Known As:
Newport Beachside Hotel Sunny Isles Beach
Newport Beachside Resort
Newport Miami Beach
Newport Hotel Miami Beach
Newport Beachside Hotel Resort
Newport Beachside Hotel And Resort Florida/Sunny Isles Beach

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