I'm not a diva by any means but when I see that a hotel is 5 stars a certain level of expectations are implied.
I'll start with the good:
-The pools are fantastic and relaxing.
-The hotel is right on the beach
-The rooms are spacious and clean
In theory that's all I need when I'm on vacation but you can get that at most hotels for half the price.
Now the bad... And my complaints have to do with service and lack of grand decor that one expects in Miami.
- Getting a busy signal for the concierge several times is not ok.
-When housekeeping came they would pick up dirty towels, and not leave clean ones. They would take coffee cups and not leave new ones or replace coffee.
-It was really disappointing that when we went to the pool we were given out chair covers and towels and told to find a place. All other 5 star hotels/resorts walk you to your chairs and set them up for you.
Again, had this not been advertised as a 5 star resort I would not be complaining. I would have had a great time and would have spent half the money elsewhere.
Based on service and my experience, I would give the trump international hotel 3 stars. More importantly I would not recommend this place to anyone. There are much better, cheaper options.
- Official Description (provided by the hotel):
- Situated between Miami and Fort Lauderdale in Sunny Isles Beach, Florida, Trump International Beach Resort is an oceanfront oasis, complete with its own private and pristine beach and delightful grotto-style pool complex. A member of Preferred Hotel Group, the Trump International Beach Resort offers 355 oversized guest rooms and suites, each with a private balcony and spectacular views of the Atlantic Ocean or Intracoastal Waterway. Luxurious amenities at Trump International Beach Resort include a full-service spa & salon, 24-hour fitness center, four restaurants and lounges, tennis courts, business center, 22,000 sq. Ft. Of meeting and banquet space, and the ever popular Planet Kids Enviro-Adventures Program. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, BookIt.com, Cheap Tickets, Hotels.com, Despegar.com, Odigeo and Tingo so you can book your Trump International Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Trump International Beach Hotel Sunny Isles Beach
- Trump Sonesta Beach Resort
- Trump International Sonesta Beach Resort
- Hotel Trump International Beach
- Sonesta Miami
- Trump International Beach Resort Florida/Sunny Isles Beach