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“Was not what I expected for a Trump hotel” 4 of 5 stars
Review of Trump International Beach Resort

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Trump International Beach Resort
4.0 of 5 Resort   |   18001 Collins Avenue, Sunny Isles Beach, FL 33160   |  
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Hotel amenities
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15% Off Accommodations
Certificate of Excellence
Whitehorse, Canada
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Was not what I expected for a Trump hotel”
4 of 5 stars Reviewed March 26, 2013

Ok i know what you are thinking, what is this guy saying not up to Trump standards, but hear me out. we arrived March 14th for one night stay at what I thought would be a great treat for my family while in Miami. you would think being a Trump property that you would be treated like royalty . but not so, At the airport we expected a free shuttle service like our booking agent told us there would be, but we were informed by the Hotel that there was none and to take a shuttle which cost us $63.00 one way.now don't get me wrong the facility was beautiful ,It had a private beach and very inviting pool area where you could relax in the hot sun and melt your worries away, but the rooms, even with their very modern looking furnishings were quite small for my past experiences at other Hotels/Resorts. The two queen beds were about 2 feet apart, and I was expecting a wonderful sleep on "Trumps "namebrand matresses but when i laid down they were very lumpy and I heard springs when I moved around to try and get comfortable. The bathroom was nothing spectactular a small tub , standup shower and a small counter space, now if any of you are traveling with female family members you know what kind of room they tend to take up on the bathroom countertop. needless to say I had to shove my shaving kit in a drawer to give my better half and teenage daughter the space they requirred :) . The room itself was very clean and upkept but nothing like I had invisioned for my first stay at a Trump Resort. There wasn't any chocolates nicely laid out on the pillows or nicely folded towels in animal shapes. The kitchenette was extemely tiny with a small bar fridge (of coarse loaded with beverages and snacks that cost you an arm and a leg) a small microwave , coffeemaker and a sink I think the whole space was about 5 feet long. there was a large flat screen tv about 6 feet infront of both beds and a Balconey with a gorgeous view of the beach and the Intracoastal waterway. we stayed on the 18th floor but found soon found out when we checked in that they had a non smoking policy even on their balconies, which sucked if you ar e sa moker and had to travel down 18 floors to have a smoke, by the way the only two elevators seemed to stop on every floor :( . we ordered room service from one of their 3 onsite restaurants I believe we ordered a steak sandwich which more resembled a hamburger, a chicken burger ,and a soup and sandwich, which when it arrived they had forgot the sandwich for the small bowl of soup and no crackers . the total bill was over $100 dollars ouch.. . The hotel offered very attractive spas and other activities offered but was hard to find info on as it was scattered all over the room , not in one book like most Hotels. Now if you are just going to Miami to lay out on the Beach or enjoy a spa this is the place for you. We found it was quite far away from southbeach and Ocean drive about 40 mins by cab. The staff were indeed very friendly and accommodating and the lobby area was beautiful . They have valet parking, but beware when we were out waiting for a cab to take us down to south beach a Valet attendant tried giving us a very expensive car that was not ours not once but twice and we kindly said to the gentleman we do not have a car with us. I am assuming that if I was not a honest person he would have given me the keys and none would have been the wiser as he did not even ask our names. overall the Hotel has the Trump name and the bathrobes ( which I have heard Trump himself say on Tv that he expects people to take his bathrobes to remember there visit), but when I honestly asked the front desk if it was alright they told me it would be added to my bill, so then I asked how much to purchase one $150.00 are you serious ?no thank you. we did get two pair of cheap slippers with the Trump logo that might fit my teenage daughter. All in all I was not impressed with what we got for the price we paid around $400.00. I have stayed at much lesser known Hotels/Resorts that had much more to offer for a reasonable bluecollar price. Oh ya the shuttle back to the airport was another $63.00 dollars :(

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  • Stayed March 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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1,534 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Manalapan, New Jersey
Level Contributor
62 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed March 25, 2013

A Lovely setting, truly excellent staff. Our family loved our stay, but was truly upset by how freezing the hotel is kept. All Restaurants were great. Guests Must be early to score yourself a pool chair!

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Montreal, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 22, 2013

We recently returned to Florida and booked the Trump International for 4 days before heading off on a cruise out of Miami. The hotel was excellent. The rooms were large and clean and the service was excellent. The pools were outstanding and very large. The food service by the pool was the biggest surprise with many healthy and tasty choices for lunch and the prices were very inexpensive (averaging approximately $8 for kids and $14 for adults). The presentation was great and the waiters made a point of knowing your name within the first day of our stay. I used the gym facilities every day and was very happy with the large and clean gym. The rooms also included a small kitchen area with plenty of storage cabinets, daily provided coffee and refrigerator allowing us the opportunity shop for breakfast and snacks at the local epicurean shop. Overall our entire family was very pleased with the Trump International and we would recommend this as an excellent choice for families on vacation in Florida.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 of 5 stars Reviewed March 21, 2013

The view just slightly beat out the superb service, dedication, and professionalism of the Kid's Planet Crew! They were outstanding and my kids(8 & 4) were begging to go back daily. We stayed 4 days and only planned on taking them 2, but they wanted to go everyday. Give them public accolades and raises. The pool staff and grill attendants were also wonderful!

  • Stayed March 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hothfield, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed March 20, 2013

Our stay at the Trump International Beach Resort was a great pleasure.

All the staff were excellent and excelled themselves to ensure the well being and comfort of us as guests.

From the Concierge to the Beach attendants, room servicing etc. all contributed to make the stay informative, comfortable and enjoyable.

The Lady Concierge was exceptional. She was has a wealth of knowledge of the area and Miami and was able to arrange almost anything.

The Hotel is well situated with shops, stores and a variety of local restaurants within easy walking distance.

Rooms are spacious, well-appointed with fabulous beach and ocean views. Comfortable beds provide a good night’s rest.

The beach is clean with good facilities and a great restaurant again with attentive and friendly staff.

In all, most highly recommended.

Woolley/Hemmings - March 2013

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland
Level Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed March 19, 2013 via mobile

This was a wonderful experience for us and it began with the bellman Noel. He helped make us feel very comfortable. The views and amenities are fantastic. Plenty of great food nearby if you choose to eat off site. Its very family friendly.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 16, 2013

We had an amazing time and the place was one of the best we've seen for service. Rafael G was a significant part of our enjoyment, showing up unexpectedly to bring us things we did not even know we needed.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Trump International Beach Resort

Address: 18001 Collins Avenue, Sunny Isles Beach, FL 33160
Phone Number:
Location: United States > Florida > Sunny Isles Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Sunny Isles Beach
#2 Family Hotel in Sunny Isles Beach
#3 On the Beach Hotel in Sunny Isles Beach
#3 Romantic Hotel in Sunny Isles Beach
#3 Luxury Hotel in Sunny Isles Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Trump International Beach Resort 4*
Number of rooms: 355
Official Description (provided by the hotel):
Situated between Miami and Fort Lauderdale in Sunny Isles Beach, Florida, Trump International Beach Resort is an oceanfront oasis, complete with its own private and pristine beach and delightful grotto-style pool complex. A member of Preferred Hotel Group, the Trump International Beach Resort offers 355 oversized guest rooms and suites, each with a private balcony and spectacular views of the Atlantic Ocean or Intracoastal Waterway. Luxurious amenities at Trump International Beach Resort include a full-service spa & salon, 24-hour fitness center, four restaurants and lounges, tennis courts, business center, 22,000 sq. Ft. Of meeting and banquet space, and the ever popular Planet Kids Enviro-Adventures Program. ... more   less 
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Also Known As:
Trump International Beach Hotel Sunny Isles Beach
Trump Sonesta Beach Resort
Trump International Sonesta Beach Resort
Hotel Trump International Beach
Sonesta Miami
Trump International Beach Resort Florida/Sunny Isles Beach

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