We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Worst Place to Live or even stay for one hour!!!!!” 1 of 5 stars
Review of Residences at Intracoastal Yacht Club

Save Saved
You added Residences at Intracoastal Yacht Club to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Residences at Intracoastal Yacht Club
5.0 of 5 Condominium   |   16900 North Bay Road, Sunny Isles Beach, FL 33160   |  
Hotel amenities
Sunny Isles Beach, Florida
1 review
4 helpful votes 4 helpful votes
“Worst Place to Live or even stay for one hour!!!!!”
1 of 5 stars Reviewed November 27, 2012

Unfortunately we have rented here and its' now month two and I must say this is the worst apartment building I have ever lived in. You hear everything including the people upstairs, next to you and beside you. From balcony doors slamming to footsteps constantly above you this is by far the worst building EVER. Do not rent or even think about staying here. The building smells, the leasing agents BS you into renting here and the valets could care less about you or hardly even speak english besides hola. Do yourself a favor and spend a little more and go somewhere else.

Room Tip: yea, don't get one.
See more room tips
  • Stayed November 2012, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

80 reviews from our community

Traveler rating
    13
    25
    13
    8
    21
See reviews for
39
12
4
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
München, Deutschland
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 17, 2012

The hotel/residences was/were very nice. It was a 1 bedroom location with a living room and a open-space kitchen. We were located on the 25th floor and the view was more than nice, the AC noise of the surrounding building is a bit higher on the upper levels but still ok. The complex had also a swimming pool and fitnes center.

If you like to do sightseeing from the hotel I would recommend a car as it is pretty far to Miami (Beach).

Room Tip: I would recommend the upper floors between the 15th and the 25th because the nice view.
See more room tips
  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 3, 2012

I stayed here last year with no real issues. The apartment was clean but the residence itself was really lacking. This year was a whole new experience - the WORST! One of our keys being to another room. I called the number on our email confirmation from Elite city stays but,lines were busy left a message. No return call left another message - in response - left another message. Attempted to go to the pool - access card doesn't work. Was given another number by the residence to Elite stays but voicemail left message called the number from previous day - answering service apparently there phones are very busy. I could not take it. I yelled at the service and then sent another email and finally at day 2 a call back. Apologies were made key corrected and new access card. And don't let me forget to mention the phantom business office on the third floor with dirty laundry laying all over the hall. Didn't try the access card till the next day because of rain but big surprise - IT DOES NOT WORK! Back to calling the very busy office and leaving messages and calling cellphones with only voicemails! And sending emails - I just want to use the pool! Thank God for the people at the residence who have nothing to do with elite stays were nice enough to activate the access card because Elite Stays never bothered to contact me. Don't let me forget to mention no hot water - roach in the tub and ripped up carpeting.
This was a complete joke!!! Elite Stays is lacking in customer service skills big time. Alot of this did not have to happen if a company operated their business in a professional manner. Take some pride in your work and operate in some integrity.

Stayed September 2012, traveled with friends
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 17, 2012

I stayed here with a group of my friends for the weekend about a month ago for my birthday. The actual room itself was nice, a bit plain but clean and efficient with a nice view. Its about a 10 min walk from the beach and their pool area is nice as well. The security was very friendly. However we didn't get our pool key until the next day. Now what messed up my whole experience with this place was the situation with the valet service. First of all there is no other way to park unless it's through valet. I went in a family member's car since it was a group of us and as we were about to leave to get groceries, the valet driver bringing the car to us failed to put the car in Park and as he was getting out, the car reversed and the driver door hit a wall post. I understand that accidents happen but the part that added fuel to the fire was that the valet driver got out the car and handed me the key and walked away as if nothing happened.... When I got in the car I tried to shut the door and it only closed halfway because the edge of it had been pushed into the car's fender, thats when I realized that the thump sound I heard while I waited was the accident caused by the valet person Reinaldo. I got out the car and asked him about it and he said that he didn't think it had been a big deal and that's why he didn't say anything. The situation got worse because they had no idea on how to handle this. They ended up calling the valet manager JC Martinez and he pretty much left it to where they were telling us that we should try to just continue on our shopping errands with the door like that. REALLY???!! JC was beyond rude to my friend who was on the phone with him and hung up the phone on her without advising anything. We ended up making a police report and then the manager told the valet guy to advise us that it would be handled Monday, since the offices were closed, but still there was no empathy on how they could help us to continue our weekend with some type of transportation. It wasn't until we made a BIG commotion with the cop there and everything that they offered to at least temporarily fix the door so that it would close even if it wasn't completely aligned.... It was just horrible we were there for a good 2 hours in the rain while they gave us the run around. It definitely felt as if they were trying to take advantage of us since we were just a group of girls hanging out. On Monday morning, we spent our last moments there waiting for the valet manager JC and he ended up giving us the wrong number to the insurance who was going to handle our claim from there. We ended up finding the phone number online during my work time and the booking agent manager helped me get in contact with the insurance agent as well. I wrote a complaint to the manager of the building, Mariano, and asked for a response acknowledging the letter and I am still waiting for a response and its already been a month since my trip there. Thank God I was around a great group of friends that made the experience awesome but the actual residence should question the way it tries to present itself and its employees as such a friendly hotel environment setting. I am truly disgusted by how poorly our situation was handled by a so called professional business. I wouldn't recommend for someone to stay here if they are looking for ANY TYPE of hotel attention during their stay!

  • Stayed August 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miami
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 15, 2012

I had booked a 2 bedroom appartment for 6 persons and I got a one room appartment! We were 5 and had to sleep 3 in one bed and 2 on the sofa bed which was not comfortable! There were cockroaches. It was very disgusting!

The problem was that You get a key in the entrance as You check in which You are supposed to give back when check out!

They don't know anything about the appartments and they give You a number for any complaints which does not function during weekends or after hours. As we got there on Friday and left on Monday I could not contact anybody!!

My cousin who also reserved the same got his 2 bed appartment and he was realy satisfied in a large and clean appartment.

So I guess its You and your luck with the appartment You fall in!

  • Stayed August 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 29, 2012

We had a great stay here for 3 nights in July. Check-in was prompt, got our keys to the apartment upon arrival at the front gate.

Rooms are clean, spacious and has a nice view. We rented a 3-bedrooms apartment and did not experience any trouble with that as some previous reviews mentioned. People at the front gate were friendly and helpful.

Pros:
- Spacious
- Good price (we paid around $160/night for a 3-bedroom)
- Has everything you need in an apartment (kitchen, dining area, balcony, washing machine, iron ++)
- Nice neighborhood and close to things like Aventura Mall, Bal Harbour and some restaurants around

Cons:
- A bit far from South Beach, about 30 minutes drive
- Parking is valet only making it a bit more time consuming getting in and out or getting stuff from your car
- Not the best beds or pillows, but works fine

I would recommend this place and will stay here again.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 21, 2012

Do not stay here! This is a residential apartment block under the guise of a "hotel".

You will receive your key from a security guard at the gate, this person has no authority regarding your room.

The information about the hotel on the internet is untrue. There is no 24 front desk. The office, in another building, is only available 9-5pm. The people at the front desk are NOT THERE TO HELP YOU. They are only at their desks to sell apartments. They can only give you a phone number or ask you to call your booking agent.

Internet advertising claims "furnished balconies and rooms open to water views". Our balcony was completely devoid of any table or chairs and our view was of the freeway!

Pillowtop mattresses advertised - untrue. Beds are lumpy.

The room furnishing not as advertised on the internet. Ours was old and out of date. The carpet was disgusting with stains and crumbs on the floor. Bathrooms dirty.

Should you require the sofa bed you will need to dress it yourself and move all the furniture to another part of the room to make way for the sofa bed. Our sofa bed was so uncomfortable that my child requested to sleep directly on the sofa instead. There was only one extra sheet available and one blanket.

The Valet do not help with luggage, parking only. Ladies beware they are sleazy.

The pool key was not available when we arrived, hot and sweaty, we were unable to use the pool until a key was available the next day! This was the same for other guests we had met.

Noisy washer, noisy dryer, noisy air conditioner, freeway noise!

If we cancelled we would have still been charged for the room, this is the only reason we stayed. We couldn't wait to leave.

Room Tip: Go to a different hotel.
See more room tips
  • Stayed July 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Residences at Intracoastal Yacht Club? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Residences at Intracoastal Yacht Club

Address: 16900 North Bay Road, Sunny Isles Beach, FL 33160
Location: United States > Florida > Sunny Isles Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
Ranked #3 of 3 Specialty Lodging in Sunny Isles Beach
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Residences at Intracoastal Yacht Club 5*
Official Description (provided by the hotel):
Residences at Intracoastal Yacht Club by East Coast Corporate Housing is an exclusive high-rise residential style property with luxury resort amenities offering extra-large 1, 2 and 3 bedroom condo style residences including a plethora of amenities for your enjoyment. All of course, free of charge during your stay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Priceline, Odigeo and TripOnline SA so you can book your Residences at Intracoastal Yacht Club reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Residences At Intracoastal Yacht Club Hotel Sunny Isles Beach
Residences At Intracoastal Yacht Club Florida/Sunny Isles Beach

Owners: What's your side of the story?

If you own or manage Residences at Intracoastal Yacht Club, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.