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“Vacation- Graduation” 2 of 5 stars
Review of Residences at Intracoastal Yacht Club

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Residences at Intracoastal Yacht Club
5.0 of 5 Condominium   |   16900 North Bay Road, Sunny Isles Beach, FL 33160   |  
Hotel amenities
Atlanta, Georgia, United States
1 review
2 helpful votes 2 helpful votes
“Vacation- Graduation”
2 of 5 stars Reviewed June 21, 2012

My family of 8 booked and stayed here in June of 2012. We came to vacation and attend a family member's high school graduation. Upon entering the driveway, we were stopped by a security gate. This is where you "check-in". They hand you an evelope with keys and room information. No one ever personally called or visited to check and make sure all was well. Very nice look and feel from the outside. The view from the room was gorgeous at night. The complimentary "valet" is actually MANDATORY. You are not at all allowed to park your own car. The valets are rude and act like they really don't want to park your car. It sounded nice at first, but it gets rather annoying once you want to come and go often, especially since the valet guys aren't friendly. There was an awful smell on our floor. It wasn't in the room, but all throughout the hallway. It was there daily. The room was not CLEAN. It had an appearance of clean, but was half done! The flooring in the apt. hallway was bulging, and there were stains in one of the bathroom's floor. All of the dishes were nasty and the refrigerator wasn't very clean. The hot water for showers didn't stay hot, so that became annoying as well especially since there were 8 of us. You are given a keycard pass for access to the pool and gym area. Our access card only worked the first day we were there. The other times staff had to buzz us in the area. To top it all off, the VALET STOLE $$$$$$ from the car and when confronted, they all acted like they didn't know anything. The police were called and a report was filed. We will NOT stay here again nor do we recommend anyone else to stay here.

  • Stayed June 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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86 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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English first
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 29, 2012

We stayed here with another couple before our Caribbean cruise and I was a little concerned after reading some reviews on Trip Advisor. But we were pleasantly surprised. Entrance was impressive, keys handed to us at security gate, then you are on your own. Weren't sure what building to go in but the valet was helpful. Very impressed with the room, large, two big bedrooms, two decent bathrooms with toiletries including toothpaste and mouthwash! and balcony with amazing views on both sides from the 9th floor. Kitchen fully fitted with dishwasher, washer and dryer. Convenience store on ground floor. Lovely warm pool in beautiful surroundings which we had mainly to ourselves most days. Ten minutes walk to beautiful beach, shopping plaza and restaurants nearby. Didn't want a car this time but used the bus from Collins Ave which go anywhere for 2Usd each.. Also shuttle buses up and down for 25 cents. We went to South Beach - 45 minutes. On the down side there was no furniture on the balcony - used dining chairs, one sofa bed in living room, no other comfortable seating for four adults! We had torrential rain and thunderstorms which stopped us going out for dinner one night so decided to cook pizza bought from the convenience store. But the oven didn't work. Got a neighbour to look at it in case we were doing something wrong but it seems it was locked so couldn't be used. Managed to cook pizza on griddle pan and in microwave. On the last day we did some washing before our cruise, washer excellent but dryer didn't dry even after nearly 3 hours! It would help if the owner could leave a book with instructions on how to use appliances, where facilities are ( pool, gym, spa, shop, beach, attractions, etc) we found all these things just by exploring, and also any instructions for getting rid of garbage, we just left a weeks worth at the end. These problems didn't spoil our stay and we could laugh about the cooking, but without these minor problems the stay would have been even better. On the whole it was a good week and if we couldn't stay right on the beach another time we would stay there again.

Room Tip: We stayed in 2910 which had good views so a room similar to this would be good.
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  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vermont
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
Reviews in 17 cities Reviews in 17 cities
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed May 20, 2012

This is an apartment building with some apartments available for daily short term rental.
Our two bedroom apt was very plain but clean over looking the intracoastal waterway.
It was very average, nothing special.
There was no housekeeping during our stay.
The kitchen was well equipped and had coffee available but no other food or condiments.
The pool was clean and the fitness center was small but adequate.
Spa services are available but did not use them.
Car is parked by a valet but no extra charge for the parking except tips.
The other people you will encounter at this facilty generally live there and are not what you would expect in a nice hotel.
Our apt (1204, building 1)was noisy at night due to the night club across the intracoastal waterway and some people the building having a party late one night too.
Air conditioning worked fine.
Location is nice with a short walk to the sunny isles beach and pier, as well as walking distance to a number of restaurants and a high end super market.

Dont stay here if you expect a fancy hotel type of feel, look and services.
Good place if you want to be near the beach and have a kitchen for about $175/night for a two bedroom apt.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maidenhead, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 18, 2012

I used this hotel as a base for a diving trip around southern Florida. Its in an excellent location with shopping, restaurants, the beach and the highway system all within 5 minutes walk/drive. The rooms are full service apartments with equipped kitchen, satellite TV, bathroom and balcony. It is a residential apartment block so don't expect a checkin or staff service but for somebody who wants excellent accomodation and a quiet/comfy place to cook, sleep and relax its great.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Top Contributor
105 reviews 105 reviews
50 hotel reviews
Reviews in 57 cities Reviews in 57 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed May 18, 2012

We have been to Miami/Sunny Isles many many times .. but this was our first time at Intracoastal Yacht Club.
We were on floor 25th and we had a breathtaking view. Our apartment was clean ... too bad there is only a queen bed instead of a kind bed but it was ok anyway. The pool area is beautiful. They gave us valet parking in the rate of the apartment but next time we will ask for a self parking in the garage. Pretty much better !
We loved loved loved this wonderful place and we can't wait to go there again soon!

  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed May 2, 2012

I stayed at the Intracoastal Yacht Club from March 8 - 12 along with two of my girlfriends. The trip was a nightmare from beginning to end. First of all let me say that this property is both residential and vacation property, which is not clear in their online information. They are trying to take on way too many things. The right hand doesn't talk to the left, and you get shuffled around in so many different directions just trying to get simple things done. Upon entering the grounds, we were taken aback and how weird the layout was. There are so many sharp turns and hills trying to get to the check-in desk. It's almost as if they want you to tear your car up. There's no way you could come back to the property on a drunken night and not destroy your car. When we first arrived we were disappointed that our request for an oceanview room was not honored. Given the fact that we made our reservation more than two months in advance, I didn't think it would be unreasonable to fulfill the request. Upon entering our unit, i noticed how sterile the entire unit looked. It felt like we had walked into a hospital room - cold, hard white floor with no rugs or carpet in the living area and very little decoration or decor. The mattresses on the bed were awful. If you have ever slept on a pull out sofa, well the mattresses on these beds felt even worse than that. Needless to say, we never had a good night's sleep throughout our entire trip. On the first morning, we tried to take a shower and the water backed up in the shower, which was not a pleasant experience. Soaking your feet in dirty water is not what I think of when I think of getting clean. The floor in the second bathroom was also not clean. Considering the entire unit was almost all white, it wasn't hard to notice the dirt on the floor. The entire time that we stayed there, we were forced to take showers in 30 minute intervals because the water wouldn't stay hot for longer than 10 minutes. This significantly slowed us down when trying to get dressed and out for the day. This property requires all vehicles onsite to be valet parked which can be a blessing and a curse. Everytime we requested our vehicle, the valet workers were more worried about flirting than promptly getting our car. This quickly became a nuisance. The worse part of the trip came on the last night. We had requested our car to enjoy our last night, and when it was pulled up we noticed that the windshield had been cracked. Mind you, nobody ever called us to inform us there had been any sort of accident or our car had been damaged in anyway which to me was extremely unprofessional. We found out from some of the chatty valet workers that someone threw a table off their balcony and it landed right on top of our rental. We filed a police report, and after speaking to the valet manager he assured us that this would be covered by their valet insurance. Once I arrived back home i tried reaching out to the valet manager. It took him over 3 weeks to respond back to me. Ultimately i get an email from his boss who said that they will not assume any responsibility for the damage to the car. I couldn't believe it! Isn't it the valet's responsibility to keep cars safe and sound while it is under their care, custody, and control?? Apparently not at Intracoastal. So I have to eat the cost of replacing the windshield......my recommendation would be to look elsewhere. Don't waste you time, money, or sanity staying here!! Never again.....

Room Tip: there are no good rooms here!
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  • Stayed March 2012, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampere, Finland
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 26, 2012

I had booked (and confirmed) a 3 bedroom appartment. When we booked in, we were given a 2 bedroom appartment. I naturally complained, since we have paid the full price for the 3 bedrooms. They claimed that they have received a booking only for two bedrooms. Fortunately I had my printed e-mails with me, which showed that they have received a 3 bedroom reservation and also that they had it confirmed. Only after 3 hours I managed to get what I had paid for.
The appartment was nice though, no complaints there.
The second problem was that the pool went under repair. At the office I asked if the pool is in use, they said the it is. Next day I found out that it was closed for the repair. They promised me an compensation for this. After I arrived back home, I started to check my credit card bills, and found out that there were no credits from them. When I called the reservation agency, the Intercoastal staff claimed that they have compensated me in cash (without any receipt). The agency was helpfull and got me my money back.
My advice is, when you make your reservation to this place, print the confirmation and bring it with you. Also make the reservation through some booking agency.

  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residences at Intracoastal Yacht Club

Address: 16900 North Bay Road, Sunny Isles Beach, FL 33160
Location: United States > Florida > Sunny Isles Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
Ranked #3 of 3 Specialty Lodging in Sunny Isles Beach
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Residences at Intracoastal Yacht Club 5*
Number of rooms: 10
Official Description (provided by the hotel):
Residences at Intracoastal Yacht Club by East Coast Corporate Housing is an exclusive high-rise residential style property with luxury resort amenities offering extra-large 1, 2 and 3 bedroom condo style residences including a plethora of amenities for your enjoyment. All of course, free of charge during your stay. ... more   less 
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Also Known As:
Residences At Intracoastal Yacht Club Hotel Sunny Isles Beach
Residences At Intracoastal Yacht Club Florida/Sunny Isles Beach

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