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“Nothing special, a bit overpriced” 3 of 5 stars
Review of Golden Strand Ocean Villa Resort

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Golden Strand Ocean Villa Resort
3.0 of 5 Hotel   |   17901 Collins Ave. Sunny Isles Beach, Sunny Isles Beach, FL 33160   |  
Hotel amenities
New York City, New York
Top Contributor
67 reviews 67 reviews
12 hotel reviews
Reviews in 26 cities Reviews in 26 cities
39 helpful votes 39 helpful votes
“Nothing special, a bit overpriced”
3 of 5 stars Reviewed June 16, 2014

Golden strand is a bit odd since it is a time-share hotel, so you get some of the amenities of a hotel (front desk, fresh towels) but not others (desk is only open 7am-11pm, you have to trade your towels in, no toiletries in the bath). It is, however, excellently located, convenient to shopping, beach, a grocery store, and oh right, the beautiful beach.

The rooms are fairly basic and very out of date. The furnishings are fine, but not nearly as nice as the lobby would suggest. The best part of the resort is the pool and beach access, both of which are in great condition. The small size of the resort means that it is possible to get a great spot at the beach, with included umbrella and chairs. The guy who puts up your umbrella and chair mat is pretty surly, tipping makes a big difference.

The biggest complaint we had about the resort is that because it's a timeshare if there is an issue with your room they can't necessarily address it except by trying to fix it (e.g. weird smell, bad a/c, broken appliance/toilet/shower) as the other rooms, even if unoccupied, might be "owned" by someone for that period. Not to mention that if the desk is closed, you are out of luck. This is fine when everything works well, but if anything goes wrong, between the limited desk hours, and few options, it can be pretty terrible.

  • Stayed May 2014, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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165 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 8, 2014

We are staying at the Golden Strand Ocean Villa Resort for a week. We just checked in today and our villa smells horrible. At first we thought it was a gas leak or something, but as we've been here this evening we believe it is either a really strong solvent/cleaner, bug spray, exhaust of some kind or possibly a urinal cake that's been tossed into the air handler of the AC unit. It is bad. We approached the front desk who sent a maintenance person to our room who stated he did not smell anything - my jaw dropped. It is definitely more noticeable in the main living/dining room as opposed to either bedroom, but it is noticeable everywhere. We left to go get some groceries and came back and were hit in the face immediately with how strong the smell is.

I have to add that our villa appears spotless and very well maintained otherwise. The property is older, but is really quaint and has excellent access to the beach. You can tell this is a prime spot as high rises are going up (or have already gone up) on either side. If we can get the intense odor situation handled, I can imagine visiting again as we have an affinity for non-McResort type options. You don't have to ride an elevator 70 floors and walk through an expansive lobby to get to the beach ... very cool.

Also, this spot is walking distance to grocery stores and what appear to be some decent mid-range dining establishments (Tony Roma's is across the street).


Regards,
Sadly Stink Bombed

Stayed June 2014, traveled with family
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 27, 2014

What a wonderful surprise! After attending our daughter's graduation from University of Miami, we chose to extend our stay in the Miami area. We own RCI Timesharing and switched out our property for 2 rooms, one was a 2 bedroom unit and one was a studio. The 2 bedroom unit was so spacious, with 2 and half bathrooms, a full kitchen and 2 balconies. The studio was spacious too. The property is very well maintained with pretty gardens, ample parking, a beautiful pool and even more beautiful beach (with life guards). The staff were amazing and this property is a little gem. The furniture is not modern, but everything is very clean and comfortable. The Italian restaurant on site was delicious and we ate there twice. There are loads of shops, restaurants and grocery stores close by and it was about a 20 minute drive to South Beach. We would love to go there again!!

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bertrand S, Manager at Golden Strand Ocean Villa Resort, responded to this review, May 29, 2014
Dear Guest,
Thank you for writing such a nice review. I am delighted you enjoyed your stay and I hope you can come back soon!
Take care!
Bertrand Saysset
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Munich, Germany
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed March 7, 2014

Let me start with the positives: the location is good because you can easily walk to a few restaurants and to Publix (of course if you have a car it is even better, but it is not strictly necessary to have now, we did not and we did not miss one!).
The beach is gorgeous.
The pool is big.
There is a spa you can use for free (with jacuzzi, sauna and steam room).
There is a library with a huge amount of books in several languages.
The apartments are quite spacious, and the kitchen has everything you might need during your holiday (from toaster to microwave to mixer)

But there are a few buts...

Yes, the apartments ARE dated and the sofabed is rock-hard (the mattress is worn out!).
There is a gym but it is really small for a resort of this size!
In the library there is a computer room (nice touch!) but with only 2 computers (again... too few for such a resort) and you are not told from the beginning that you can only use it for 15 minutes.
The spa is really good (we used it a lot when it was raining) but it closes at 6 pm.... if it closed at 8 pm we would have used it more often.... at 5 pm we still on the beach.

And a note for the Europeans - you HAVE to tip the guy who brings you the mattresses and umbrella for your loungers, it is REALLY expected. I have been to many resorts before, and I have never seen one where you have to go to the beach guys to ask for your mattresses/umbrella and on 2 occasions they told me I would have to wait 10 or 15 minutes, because they were eating their breakfast!!!!!!!!!!
I then realized that all other guests were tipping them and they got a better service ... and of course, when in Rome do as the Romans do.... and I got my mattresses/umbrella much quicker!

And a VERY irritating thing is that one of our room key (which was actually a card) kept on getting dis-activated. In average we had to ask for a new card twice or three times a day .... and NO, we did NOT keep it with our mobiles (we did not even take our mobiles to the beach!) or with anything else that would disactivate it!
Very irritating when you go home after having being at the beach, with wet hair and clothes and then you have to go back to reception to get a new one.

Apartments facing the main road are noisy, especially because windows do not have double glazing.

Our building (Building 4, if I remember correctly) had a washing machine on even floors... but none of them worked! One was blocked and the other one could not get started. So we had to go to the next building to use the washing machine..... a bit irritating.

For me this is not a resort, this is an apartment hotel with pool, beach and spa.
A resort is something different.

Nevertheless, you can have a nice time there, if you know what to expect.

But be aware of the "house rules": if you move furniture around and do not put it back before check out, they charge you lots of money!!!!

Room Tip: Ask for a room NOT facing Collins Avenue (since they are very noisy) and on a high floor.
See more room tips
  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barrie, Canada
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 17, 2014

I loved this resort. Everything you need within walking distance from groceries to restaurants to shopping....No need to rent a car. We stayed in a studio which had lots of room. The beach was beautiful very clean and always a beach chair available. Thank you for a wonderful vacation. I will be back.

  • Stayed December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami Beach, Florida
Top Contributor
52 reviews 52 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 7, 2014

good value for beach front resort. Lots of lounge chair at beach with no cost, heated pool. Have gym, spa and small restaurant at location. Staff is accommodating, clean and well stocked kitchen. Close to Publix groceries and all amenities. 5 minutes from Aventura Mall. Next to Aqualina resort, a 5 star plus resort. Free internet and lots of activities if wanted.

Room Tip: Ask for a higher floor room to get a better view
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maple Grove, Minnesota
Top Contributor
172 reviews 172 reviews
21 hotel reviews
Reviews in 39 cities Reviews in 39 cities
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed December 28, 2013

Staff outstanding with courtesy. It took 3 tries for them to get our room keys correct with each ‘new’ set of keys only one worked and it only gets worse from here. When we called inquiring about the Wi-Fi they said to try it again and to call again if it continued not working, so we did. They sent the ‘maintenance’ guys that came to help with the bad key cards. Not IT folks so they were no help – very pleasant but couldn’t help. The guy at the front desk called and said our computers would not allow us to use Wi-Fi?????? We use these computers all over the country with ease so that statement was ridiculous. When seeing the maintenance guy the following day he stated many people were having problems too.

Twenty-four hours into our stay and we are now on our 11th set of key cards after maintenance ‘fixed’ the door not once but twice. The front desk kept telling us to keep the cards away from our cell phones. We had. It was the door all the time. Fixed twice…all bad.

Our first morning in the room, we had someone with a KEY trying to get in. Thankfully my husband had just returned to the room and put the deadbolt in place or he would have walked in on me. The lady at the front desk apologized for giving someone a key to our room as she thought it was vacant. Apparently she hadn’t checked as we had it reserved for multiple days.

The resort is very, very dated but we did reserve very late and had to take what was available as most places we checked were already booked.

They advertise the pool is heated to 86 degrees - it isn't.

The best thing about this resort is the staff. We will not stay here again.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Golden Strand Ocean Villa Resort

Address: 17901 Collins Ave. Sunny Isles Beach, Sunny Isles Beach, FL 33160
Location: United States > Florida > Sunny Isles Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Spa Swimming Pool
Hotel Style:
#4 Spa Hotel in Sunny Isles Beach
#7 On the Beach Hotel in Sunny Isles Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Golden Strand Ocean Villa Resort 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Golden Strand Ocean Villa Hotel Sunny Isles Beach
Golden Strand Ocean Hotel
Golden Strand Ocean Villa Resort Florida/Sunny Isles Beach

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