Looking back at other reviews of this attraction I rather think we didn't see it at its best on a grey rainy day in high season. And I will say in its favour that my son liked it and enjoyed his morning, though he does tend to like anything with animals. However we found it very disappointing for the entrance fees charged (close to £30 for two adults, a senior citizen, a child and baby).
Due to this being an all-weather attraction it was extremely packed out, given that there were not all that many areas to look around - the "butterfly palace" part itself was pleasant enough but poky and nothing we hadn't seen before, and the lizards and snakes in tiny rooms off the atrium took only a few minutes to view. Other than that there was a very narrow corridor in which you could view meerkats if you could get to the window and a small room with some interactive learning toys which did look interesting if you could get to them, but it was all far too busy for my autistic son who found it very overwhelming. Similarly the cafe was stuffed with far too many tables for the space, it was difficult to negotiate chairs to fit with other parties and while the food itself was reasonably priced and not unpleasant (though my partner noted the choice was poor for vegetarians) it was an uncomfortable dining experience overall. Trying to negotiate the place with a buggy was hard work and I don't think our baby got to see much.
My son enjoyed playing on a bouncy castle and slide complex outside during a break in the rain, but the indoor play was strictly for younger children with a maximum height rule, so children from about 6-7+ depending on their height only had outdoor play facilities, despite the "all-weather attraction" billing. There were a small variety of farm animals outside, but there are other farm parks in the area which offer far better value for money in our experience.
On the plus side the staff are evidently all about the animals and know their stuff. The information and identification chart offered to us for a small charge for my son to learn about the butterflies was colourful and interesting and he still reads it now; because it was so busy he couldn't really hang around long enough to use it to identify the butterflies in the actual place though. The gift shop was unexpectedly good, with unusual toys, crafts and souvenirs of Wales for reasonable prices rather than the same old barrage of stuff adorned with red dragons that many shops we visited on our holiday seemed to have. There could have been enough to do for a full half a day if there had been less people so we didn't feel pressured to move on all the time but as it was we stayed around two hours including eating lunch.
For us, it was poor for the price, as the entrance fee charged is what I would normally expect to pay for a full day out (and indeed did at other places) and there was not enough there, or not enough space to fully enjoy what was there, to make a full day of it. It was also nothing we hadn't seen or done before, whereas if you had never visited a butterfly house or had the opportunity to handle exotic animals, it may have felt more worth it. It could be good as a rainy day destination off peak season when not so busy, or for something different on a sunny day, but other than that I'm sorry to say I wouldn't recommend it.
No photos as nothing inspired me to get the camera out.
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