Onsite entertainment - awful. Our 3 children (aged 6, 7 and 7) were asking to leave and go back to caravan.
Food - there is a burger king, papa johns, a chip shop and 1 restaurant. AVOID THE RESTAURANT! Menu similar to a weatherspoons except cooked appallingly, breakfasts are cold and all extremley over priced. We couldn't be more disapointed.
On our 2nd day i drove into Rhyll went to a supermarket & cooked for the remainder of our week.
If your entertainment ticket isn't included within price of caravan then for a family of 5 this will cost £112...don't even bother! All that is included is entrance into entertainment rooms in the evenings, the arcade and the swimming pools. All other facilities there are charged as an extra...donkey rides £3 for a walk around a patch of grass no bigger than the space a caravan would fit on. Swimming aids only bought out between 12-2 for an extra charge & you have to book in to be able to go in between those times. Go karts - £4.50 - £5 depending on whether you have a 2 seater or single kart.
Best thing about this holiday was the beach...lovely sandy wide spread beach...enjoyed majority of out holiday there.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for taking the time to write this review after your stay here at Presthaven Sands. I am really sorry that you were disappointed with the food in the Mash & Barrel however, due to the feedback from our holiday guest’s we have made numerous changes in the venue, which includes more team, both on the floor and in the kitchen, we have also stopped the table service which we found to be causing longer waiting times. The feedback we are receiving now is much better and the quality of food is excellent. The wristbands for the fun works are included in the price of the holiday when booked through Haven however, they do cost much more when making a booking through a private let. There are free water inflatable sessions on both Monday’s and Friday’s and other free water activities on other days. The sessions are bookable; this is to avoid any disappointment. If the session is full, the leisure team will add further sessions to enable everyone to enjoy the activity. I am really sorry that you didn’t enjoy your stay here. I just hope that you will re consider your decision in the future and come back to Presthaven and allow us to restore your faith in the Haven brand.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.