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“Exquisite Food” 4 of 5 stars
Review of The West Arms Hotel

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The West Arms Hotel
4.0 of 5 Hotel   |   Llanarmon DC | Llanarmon Dyffryn Ceiriog, Llanarmon DC LL20 7LD, Wales   |  
Hotel website
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Hotel amenities
Special Offer
Complimentary Prosecco
Ranked #1 of 2 Hotels in Llanarmon DC
Certificate of Excellence 2014
Wales, United Kingdom
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
44 helpful votes 44 helpful votes
“Exquisite Food”
4 of 5 stars Reviewed April 17, 2012

The food here is out of this world which is confirmed by the many awards they have won.The bedroom was basic but the bed was very comfortable and the linnen was spotless. We visited due to a special offer and because of this it was exceptional value, but to pay the normal rate would represent a very exoensive stay and I would then have expected a better standard of room.

  • Stayed March 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geoff and Gill L, Owner at The West Arms Hotel, responded to this review, April 18, 2012
Thank you Gemma for your review. The standard rooms are our most basic rooms but are still treated with the same care and attention as all of the other rooms, as far as the linen and cleanliness are concerned. We are constantly improving and renovating the hotel as much as possible. We hope you do re-visit The West Arms and enjoy upgrading to one of our character rooms or even better, to the more luxurious Willow Suite. We are glad that you really enjoyed the ambience, the food and the service which is generally offered to all our clients who stay with us.
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316 reviews from our community

Traveler rating
    192
    82
    21
    14
    7
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33
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • English first
  • French first
  • Any
English first
Telford
1 review
5 of 5 stars Reviewed April 13, 2012

We were only there for one night but wish it could have been longer. Comfortable and cosy - I bet it is wonderful in winter. Our room was very good. Dinner was fantastic - excellent service and wonderful food. Will make every effort to return in the near future!

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geoff and Gill L, Owner at The West Arms Hotel, responded to this review, April 14, 2012
Thank you for the excellent review! We are really happy you had such a lovely time with us and we hope to be able to look after you again in the near future....
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Chester, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 13, 2012

Booked The West Arms as a birthday treat. The location, food and service were all superb. We are only sorry that we couldn't stay longer to take advantage of the beautiful surrounding countryside. However, as we don't live too far away, we will certainly be back.

Room Tip: Room no 17 has a lovely view.
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  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geoff and Gill L, Owner at The West Arms Hotel, responded to this review, April 14, 2012
Thank you for the wonderful review - we are always very happy when people have a lovely time at The West Arms - and take the time to write a review which we appreciate.... we hope to welcome you here again soon.
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Cheshire, UK
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
Reviews in 27 cities Reviews in 27 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed April 6, 2012

My son and I spent one night at the West Arms hotel on a Travelzoo special offer and enjoyed a good and interesting night. The hotel is quaint, cosy and comfortable and the staff are all friendly and polite. Unfortunetly my son was ill and had to spend the evening in bed but staff were so kind and nothing was too much trouble and they made him simple toast.
I, on the other hand had a fantastic three course meal beside the roaring fire and was well cared for by staff. The beef bourgignon was absolutely gorgeous and the vegetables were piping hot and perfectly cooked. What a treat!
We did experience a possible ghostly going-on after we had fallen asleep where the music somehow turned itself on at midnight; the loud, thumping type that, despite wrapping pillows round my head kept me awake for two and a half hours! It stayed on until 2.30am when I called the owner who came down to turn it off. He was very nice and apologetic, even at that time!
All in all a very pleasant stay and we would thoroughly recommend this hotel to anyone. We would love to go back again.
If we had to say something negative it wouldn't be about the hotel it would just be about some of the guests having a bit more consideration when closing their bedroom doors and not letting them SLAM shut but just closing them gently!
Great hotel, superb food, friendly staff, fantastic location.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geoff and Gill L, Owner at The West Arms Hotel, responded to this review, April 12, 2012
Thank you for your review - we are glad you enjoyed your stay despite the unfortunate sickness of your son and also the music - but happy it all ended on a happy note. Hopefully you will return and have a smooth running visit next time! We certainly hope so...
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Newtown, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 3, 2012

I can only really reiterate the accolades which have been given.All was lovely-would probably try to upgrade to a bigger room next time if we could.Fabulous walking country.Bought detailed maps and walking guides to the area so we will be back.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geoff and Gill L, Owner at The West Arms Hotel, responded to this review, April 5, 2012
Thank you for taking the time to write a review for us and from all the team at The West we are very happy you enjoyed your stay with us here in the beautiful Ceiriog Valley. We hope to see you again in the not so distant future and we have plenty of rooms which are bigger for when you return.

Kind Regards,

From all the team at The West Arms Hotel
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Stockport
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 2, 2012

We've just returned from a fab weekend at The West Arms. Everything was perfect - very gracious and helpful staff and a fantastic room. We upgraded to the Bunny Warren suite which was really nice - quirky, lots of exposed beams and loads of space. The food though was just the best ever. We intended to eat in the bar one night and eat in the restaurant the other but after experiencing the food in the restaurant for the first night, we had to eat there again - really really good. The breakfasts too were out of this world! All in all a fab weekend. We will definitely be back.

Room Tip: Bunny Warren suite was really luxurious. Very romantic.
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  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geoff and Gill L, Owner at The West Arms Hotel, responded to this review, April 3, 2012
Thank you for the great review and we are all really pleased you both had such a lovely time - and appreciated all The West Arms has to offer...it means a lot to our team who are totally committed to ensuring everyone is well looked after, relaxed and happy...thank you.
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Island of Anglesey, United Kingdom
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 30, 2012

I booked the West Arms for a birthday treat for my wife through Travel Zoo. On arrival we were met by the owners Geoff and Gill. We were given an upgrade from the annexe to room 10. Nothing was too much trouble for any of the staff, all were cheerful and polite. On the first night we ate in the bar and the food was delicious. The breakfast selection is first class, (would recommend the smoked haddock) The second night we had an amazing 3 course gourmet meal in the restaurant. The surrounding area is beautiful and a trip to the most stunning waterfall at Pistyll Rhaeadr is a must! After enjoying long walks, relaxing in front of the big log fire with a glass of wine was an experience in itself. Hope to go back soon.

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geoff and Gill L, Owner at The West Arms Hotel, responded to this review, March 31, 2012
Thank you for writing such a great review - we are all really pleased you enjoyed your stay with us at The West Arms so much and we look forward to looking after you again, hopefully in the not too distant future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The West Arms Hotel

Address: Llanarmon DC | Llanarmon Dyffryn Ceiriog, Llanarmon DC LL20 7LD, Wales
Phone Number:
Location: United Kingdom > Wales > North Wales > Denbighshire > Llanarmon DC
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Llanarmon DC
Price Range (Based on Average Rates): $
Hotel Class:4 star — The West Arms Hotel 4*
Number of rooms: 15
Reservation Options:
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Also Known As:
West Arms Hotel
West Arms Llanarmon Dc
The West Arms Hotel Llanarmon DC, North Wales

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