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“Nothing was too much trouble!” 4 of 5 stars
Review of DoubleTree by Hilton Memphis Downtown

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DoubleTree by Hilton Memphis Downtown
3.5 of 5 Hotel   |   185 Union Avenue, Memphis, TN 38103   |  
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Ranked #30 of 134 hotels in Memphis
New Orleans, Louisiana
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Nothing was too much trouble!”
4 of 5 stars Reviewed September 19, 2013

This hotel was great. A fantastic location. The room was very big with good facilities. The staff at the hotel and at TJI Fridays which was where we ate were absolutely wonderful. So friendly and accommodating. Nothing was too much trouble and the southern hospitality was very endearing. We had a wonderful time here and would definitely stay here again. The complimentary warm chocolate chip cookies were delicious and added a personal touch to our stay. Good value for money too!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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788 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
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English first
indy
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed September 18, 2013

Within few blocks of everything, baseball, bike rental, rails, and restaurants....But very dirty and noisy room. The room was on the 5th floor and facing Peabody. And every morning there was a delivery truck backing into the hotel. It was very loud....of course, the sound was muted if the a/c was on.....wow....If you are a light sleeper, this hotel is not for you. The bathroom still had stains on the wood trim (I think it was tooth paste)....cleaning is not their priority.

One positive....staff at the front desk is very nice.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Paul, Minnesota, United States
1 review
3 of 5 stars Reviewed September 13, 2013

Very close to Beale Street. Room was fine, though a/c was fairly loud. The shower stopped working after the first day, but staff fixed it promptly after I mentioned it at the front desk. For some reason, room was not cleaned on second day. Not cheap, but good location.

Stayed September 2013, traveled solo
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Greenwood, Indiana
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 12, 2013

First time in Memphis, stopped here after two weeks on the road. South Carolina to Vegas and back. Great location, old historic building, vey nice room, location was near everything. TGIF is attached which is nice for a cocktail. They also had a piano playing and a wine/beer reception in lobby. My only complaint and not a biggie is no hair dryers provided. From the Bellagio to Hampton Inns they have air dryers, just a small ammenity that would be nice.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mount Pleasant, South Carolina
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
Reviews in 30 cities Reviews in 30 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed September 10, 2013

Stayed one night. Staff was very friendly and provided good service. Love the cookie at check in. However the room needed some repair. Mildew in the bath, a broken curtain rod, torn curtain. Otherwise, an average night.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Irving, Texas
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 of 5 stars Reviewed September 6, 2013

The Doubletree in Memphis is located directly across from the staduim for the Memphis Redbirds, a gorgeous ballpark which is the AAA affiliate for the St Louis Cardinals. It's convenient to Beale Street and its great music clubs as well as to other downtown attractions. The hotel itself is quite comfortable - a bit pricey, but the staff is great.

  • Stayed August 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 5, 2013

Karen at the front desk was so helpful and professional. I didn't know what to expect but she was great. Hotel rooms are a dime a dozen - what separates the good hotels from average or bad hotels is service. Thanks so much Doubletree - ill be back!

  • Stayed September 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about DoubleTree by Hilton Memphis Downtown

Address: 185 Union Avenue, Memphis, TN 38103
Phone Number:
Location: United States > Tennessee > Memphis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Business Hotel in Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Memphis Downtown 3.5*
Official Description (provided by the hotel):
Situated in the heart of Downtown Memphis entertainment district. DoubleTree by Hilton Memphis Downtown has the harmonious blending of modern and historic styles and offers guests the comforts of home as well as the excitement of the Memphis Downtown scene. ... more   less 
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Also Known As:
Doubletree By Hilton Memphis Downtown Hotel Memphis
Doubletree Memphis
Memphis Doubletree

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