Recently had a one night stay for a business trip. The hotel was conveniently located fairly close to the airport and near to the area where I was working.
They appeared to have an airport shuttle in operation, although I did not use it. I'm not sure if this comes complimentary, or if there's a fee involved.
The lobby was clean and elegant, but seemed scaled down in size from other Marriott hotels I've visited.
Check in was prompt and my room was clean and perfunctory. It was laid out in the same style you are used to at the Marriott.. Bathroom was spacious and off the front door of the entrance. Two double beds and a TV cabinet... And a small desk workspace and an armchair. I had the same problem with this room that I had at my last stay at another Marriott hotel. There were no visible electric outlets near the beds for charging up my phone overnight.
One of the other members of our party experienced a problem when she got to her room. The room appeared to be guest-ready at a glance, but upon further inspection, she found a bar of soap out in the bathroom, some trash on the floor, and a used coffee cup in the trash can. I'm not sure what exactly happened but they switched her room promptly.
Internet access is not free in this hotel -- neither in the guest rooms nor the lobby. Paid $9.95 for access until noon the next day but other packages were available. I can't blame this hotel for charging for Internet access; however, I am really looking forward to the day when hotels just include this in your nightly rate. A couple of the members of our party were shocked that this was extra and several of us weren't surprised at all. I'm not sure what hotel chains they are accustomed to staying in, but I find it more of a surprise when you aren't charged extra. I'm used to it, but it is kind of like charging you extra for towels at this point.
Based on the area where I was working during my stay, this area didn't strike me as the best neighborhood in town. If you don't have a rental car or aren't prepared to pay for a cab, there is nowhere to wander to for a dinner off of the property.
- Official Description (provided by the hotel):
- Welcome to The Hotel MemphisThe Hotel Memphis is the perfect choice among East Memphis Tennessee hotels, whether you're traveling for business or planning a Memphis vacation. We offer guests a wide array of wonderful amenities for a relaxing stay and some of the best Memphis hotel deals. Guests will enjoy:Complimentary amenities including breakfast buffet for 2 adults and 2 children, on-site parking, and shuttle service to and from airport. ... more less
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- Also Known As:
- Memphis Marriott East Hotel Memphis
- Marriott Memphis